davej
09-10-2000, 10:43 AM
Here's a good one I've just run into. I've developed an application for a client on my office system running Win 98 and it works as it should. I installed it in the client's system (Win NT) after install the 5-user pack. Everything runs as it should. They made a CD of the application after I talked them through some
changes over the phone. Now the problem starts.
The *.DTN wouldn't load because A4 stores the path. No problem, I just had them read the desktop to me and I replicated it. When I tried to run the application on my system, I started getting errors. I can't run a saved search, I cannot get into form design and I can't rebuild an index. All of these errors appear to read the same - 'File not found or access denied (filename).UDN'.
Does anyone have any ideas that I could try short of a 4-hour drive to the client's site? I'm fairly certain that the problem has to do with the network environment, but I'm not sure.
I would greatly appreciate ANY help with this.
Thanks,
Dave
changes over the phone. Now the problem starts.
The *.DTN wouldn't load because A4 stores the path. No problem, I just had them read the desktop to me and I replicated it. When I tried to run the application on my system, I started getting errors. I can't run a saved search, I cannot get into form design and I can't rebuild an index. All of these errors appear to read the same - 'File not found or access denied (filename).UDN'.
Does anyone have any ideas that I could try short of a 4-hour drive to the client's site? I'm fairly certain that the problem has to do with the network environment, but I'm not sure.
I would greatly appreciate ANY help with this.
Thanks,
Dave