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eriks
09-14-2011, 09:46 PM
Hi

I lost my password for my account and was going through the "lost password" procedure to retrieve it.
When I do this, I WILL get an e-mail with a link to click on to finalize the process. This link though only get's me back where I was before and I never receive another mail with the PW

Unfortunately I could not find any e-mail address to address this with the web master, and an e-mail to the general Alpha support group yielded no answer.

I had to create another account to get in.

Any similar experiences?

How do I get my old account back?

Thanks

Eriks

Steve Wood
09-15-2011, 01:25 AM
Is the website built using Alpha Five, or are you referring to the Alphasoftware.com website, or this user forum?

Al Buchholz
09-15-2011, 12:40 PM
Reading between the lines (and the Posts count) I'm guessing the user forum..