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ABC123

NIVEK
11-13-2011, 11:41 PM
As a new subscription member, I'm "disappointed" that there is not a quick reference document somewhere broken down into categories listing all the available downloads for subscription purchasers. The promise was "every product, add-on, book, video and feature pack for Alpha Five version 10.5 and version 11 when it's released." Yes the core applications have a "check with the website" option which does keep you informed / up to date on the applications. Yes I found the 10.5 and 11 Feature Pack pages (unfortunately not every item listed in the 10.5 table states clearly if it's included with 11 or works with 11)

Wouldn't it make sense to have a central document maintained showing the above categories and all available items for each category (per version) along with a download link for each item? Something like:
V10.5 downloads for subscription purchasers
Products
Product 1 (link)
Product 2 (link)
Add-Ons
Add on 1 (link)
Add on 2 (link)
Books
Book 1 (link)
Book 2 (link)
Videos
Video 1 (link)
Video 2 (link)
Feature packs
Feature pack 1 (link)
Feature pack 2 (link)

Maybe even one link for those who want to download everything new again ?

The promise of getting everything for "free" is a wonderful thing, but the experience of finding it and ensuring you are up to date should be short and sweet so that you can spend the majority of your time utilizing it to enhance your applications. This has not been my experience to date unfortunately.

Wondering if I've missed the boat on something or if possibly others are just as frustrated ?

Fisher
11-14-2011, 06:56 AM
+1

David Martin
11-14-2011, 09:09 AM
+2

A single page showing all items available, and where to download, to subscribers would be most appreciated.

David Martin
04-15-2012, 07:37 PM
Just a bump...

Richard Rabins
04-15-2012, 08:27 PM
We are looking at doing this - but i dont have timing David

Peter.Greulich
04-16-2012, 10:30 AM
We are looking at doing this - but i dont have timing David

I agree, that would be a big help. Just yesterday I was wading through my multiple alpha emails w. various FPs & "subscriber benefit" license nos trying to sort them all out. It's getting pretty hairy. :eek:

kiwibruce
04-16-2012, 08:19 PM
I agree, that would be a big help. Just yesterday I was wading through my multiple alpha emails w. various FPs & "subscriber benefit" license nos trying to sort them all out. It's getting pretty hairy. :eek:

Agreed! it is a bit out of control these days

madtowng
04-17-2012, 02:45 AM
Knowing that Alpha Software has a database with our purchases,
and that most of us have a username and password that could be
used to access our purchase history, I would expect a solution would
be rather simple.
Until that happens, for what it's worth, I began keeping a record of my purchases/serial numbers.
Hopefully, if I don't have all the featurepacks listed, someone will let me know.
31750

David Martin
04-17-2012, 07:51 AM
Knowing that Alpha Software has a database with our purchases,
and that most of us have a username and password that could be used to access our purchase history, I would expect a solution would be rather simple.

Now if they only had a way to make that database accesible via the Internet... :grin:

csda1
04-17-2012, 09:44 AM
As a new subscription member, I'm "disappointed" that there is not a quick reference document somewhere broken down into categories listing all the available downloads for subscription purchasers.

I can't tell you what feature packs you should or should not have, but for a list of all feature packs available in any version, and whether there are not installed, enabled or disabled, run my free CSDA DiagInfo Utility (http://www.csda1.com/csda_diaginfo/csda_diaginfo.html) for a list.

Note that it may provide feature pack entries that are not being sold yet or are in development, but nevertheless at least seem to be present.

Ted Giles
04-17-2012, 03:31 PM
We are looking at doing this - but i dont have timing David
Don't do this to me, please!
I don't teach English, but this is too much!:thinking:

csda1
04-17-2012, 03:39 PM
Hi Ted,


I don't teach English, but this is too much!:thinking:

What English do you speak? Between South Africa, Australia, New Zealand, UK, Canada and the US, I don't have a clue what english anyone speaks on this board!! :grin:

We're just one board separated by a common language! :rofl:

Ted Giles
04-17-2012, 04:53 PM
It's the 'I' a capitalised I non an 'i"
Sobs real tears!

eskimoavenue
04-20-2012, 05:29 AM
As a subscriber, why should I have different serial numbers at all? My subscriber serial should make it possible for me to open all components without having to look for additional serials all the time... everything is in there so there should be "one serial to rule them all" for subscribers.
Robert