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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

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Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Logging / monitoring the server response times

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  • Logging / monitoring the server response times

    I am looking for help / suggestions here from two perspectives:

    1) How are people monitoring the performance of their standard AlphaWebServer instance(s)?

    2) How are people monitoring the user experience / performance on the client / browser side?

    MORE DETAIL (1): I need a way to quantify how speedy (or actually slow in my case) the server is at responding to requests. At the moment I have one instance of the traditional AlphaWeb server version build 4642-4981 running. I have all the server logs turned on right now and I am starting to experiment with the "a5w_analyzeWebAccessLogs()" xbasic procedure. It charts the number of requests per minute. Maybe I just haven't seen it there yet, but I'm looking for something like how much time is the server taking, on average, to service requests. Of course it would really be nice to have that broken down by web component or xbasic call and action.

    MORE DETAIL (2): I need a way to track on the client - browser, how many times the users are getting a non response to clicking of certain buttons. I have seen buttons that are supposed to open another Grid in the tabbedUI, just do nothing (other than perhaps the animated "wait" gif). I'm not usually in the system saving data, but of course saving data is the primary operation my users do and they are getting a lot of nothing happening when they click the save button in editable Grids. I have offered a replacement Grid in the form of a UX for the most commonly used Grid in the app and that seems to have cut down on the complaints about the system freezing up when saving data. But I really need a way to measure the system performance from the client-side and automatically upload that information to the server, so I can see what is going on. I need something that is going to record complete session timeout errors and failures and be able to handle the user killing the browser. One they log back into the system I need have information about the failure uploaded to the server. The ultimate goal here is to figure out if the AlphaWebServer is ignoring requests from my clients, or if the load balancer is dropping requests, or if some other part is messing things up for the users. As I start making changes to overcome these problems I need a way to monitor the system and determine if my changes are working. I have tried duplicating the errors reported by users and a lot of times I either cannot duplicate them or it takes many many tries to duplicate the issue. The users, of course, say "it fails 9 out of 10 times".
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