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Bonus TIPS for Successful Posting

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Printing on pre-printed forms

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  • Printing on pre-printed forms

    I have various pre-printed forms that have been working great for years. All of a sudden, in the past few weeks, they is not printing correctly, i.e., it looks like scaling is turned on but it is not. I have turned scaling off and all margins are 0px.

    Why would this happen all of a sudden? Is there a change to the amunyi printer driver?

    Or does anyone have any suggestions as to where I can look or what I should try?
    Gary S. Traub, Ph.D.

  • #2
    Re: Printing on pre-printed forns

    Did you change Alpha versions/builds?


    • #3
      Re: Printing on pre-printed forns

      Happy New Year Gary,

      If possible, what was changed in your system from reports printing correctly to reports printing wrong. Windows update? Alpha update?

      Undo any changes made prior to the reports not working properly.

      Does this only affect your pre-printed forms? What about normal reports. Are you printing from a browser? We've had issues where a setting
      would get changed in the browser shrinking the printed page. Not at work so I can't tell you the setting right now.

      You could try going to a restore point, if you have one, back when everything was working OK.
      Alpha Anywhere v3.5
      Version 12.3, Build 2999
      MySql56 & DBF's

      Alpha 4, 5, Anywhere

      Ron Anusiewicz


      • #4
        Re: Printing on pre-printed forns

        David and Ron,

        I have not changed alpha build - using build 5028/5088.

        No windows updates, but yes firefox was updated do you think that is the issue?

        And Happy New Year to you too!!
        Gary S. Traub, Ph.D.


        • #5
          Re: Printing on pre-printed forns

          Is Firefox the only browser you've been using? Does using Chrome exhibit the same behaviour?


          • #6
            Re: Printing on pre-printed forns

            We have experienced printing issues with firefox.

            We would have to change the Scale: shrink to fit.

            Yours may have changed to something else.
            Upper right hand corner click on the menu, print, scale. You will see quite a number of choices.
            Alpha Anywhere v3.5
            Version 12.3, Build 2999
            MySql56 & DBF's

            Alpha 4, 5, Anywhere

            Ron Anusiewicz


            • #7
              Re: Printing on pre-printed forns

              Hi guys,

              David: Even worse in chrome

              Ron: Scaling did not solve the problem

              But, what did fix the issue was uninstalling adobe acrobat reader and re-installing it. Now everything is printing where it should line-wise, but is shifted approximately 5 spaces to the left - I need it shifted to the right by 5 spaces. Is there an easy way to do that? Perhaps a setting in Adobe?
              Gary S. Traub, Ph.D.


              • #8
                Re: Printing on pre-printed forns

                Any alignment issues I've had printing PDF can be solved by ensuring that "Actual Size" is selected in the Printer Dialog Box. Somethings it gets toggled to "Fit" and that messes with your layout and alignment on the printed output.


                • #9
                  Re: Printing on pre-printed forms

                  If you have everything working except the spacing, then you could just use CSS to modify output accordingly.