UX Dialog not submitting or resetting on IPad

[compuaid]

I have a working, data bound UX dialog that acts as a popup detail screen from a grid. It works fine on all my desktop browsers but on both safari and chrome on my iPad it fails to acknowledge either reset or submit after the first record I display and submit. The buttons become enabled when I make a change but it appears that no callback is being sent. The dialog won't let me close because the message comes up to submit or reset but neither of those options works so I am forced to refresh the browser and start over. This appears to be a bug and I will submit it Monday to Alpha but just wondered if anyone else had seen this issue.

[Clipper87]

Re: UX Dialog not submitting or resetting on IPad

Brad,

What event are you using for your submit button? onClick or Click ? You have to use Click for touch enabled devices.

[compuaid]

Re: UX Dialog not submitting or resetting on IPad

I've tried inserting the code {dialog.object}.submit() in both the Click and OnClick events of the button and the results are the same. The first time I submit a record the form works. When I open another record in the form I'm and make a change I cannot submit, reset and of course Alpha won't let me close the form because it's dirty and unsaved. Again, the same form works perfectly on desktop browsers.

[Tbrondolo]

Re: UX Dialog not submitting or resetting on IPad

Brad

You might consider adding a cancel button with the following to get you out of the Dialog, {dialog.Object}.resetForm('false');

Then put an alert in the Submit action so you can see if it is firing. I don't know what else you have in the code but my guess is something is stopping the Submit and the alert will confirm if the submit is firing.

Tom

[compuaid]

Re: UX Dialog not submitting or resetting on IPad

So after adding an alert I find that the first time I open the dialog and either submit or reset the form the alert pops up. When I reopen the dialog and make a change and then touch either button the alert does not show so the javascript is not executing the second time I open the component. I submitted this to Selwyn and he responded that he could not reproduce it and does not think it's a bug in Alpha. I'm at a bit of a loss.

[compuaid]

Re: UX Dialog not submitting or resetting on IPad

Here's a simple database project linked to Northwind that demonstrates this. You'll have to change the Alpha connection string "Northwind" to point to your database.

To test what I'm talking about open the DefaultGrid in Remote Test mode on an Ipad or Iphone

Type in A for the company name and search

Press the Edit key on any record to bring up the UX Dialog. Make a change and submit.

Now repeat by editing another record. Once you've made a change you are unable to submit or reset the form and you cannot close the dialog.

[compuaid]

Re: UX Dialog not submitting or resetting on IPad

Further testing reveals that the same behavior occurs on my Android phone running Jelly Bean 4.1.2.

[Tbrondolo]

Re: UX Dialog not submitting or resetting on IPad

Brad,

I'll take a look at this later today. I'm quite sure this is not a bug as my experience has shown me that most items are programming issues.

tom

[Lance Gurd]

Re: UX Dialog not submitting or resetting on IPad

I get the same behavior with your test database on Android 4.2.2

[compuaid]

Re: UX Dialog not submitting or resetting on IPad

Thanks Lance. It's good to know that it's repeatable for others. Tom I certainly won't rule out programming issues but this is a pretty simple example so unless I'm just missing something (which with the complexity of Alpha, javascript and all the interactions we now have to account for I wouldn't doubt) it seems like something that should work and does work on the desktop.

I've submitted this test case to Selwyn and he's looking at it as well.

[Lance Gurd]

Re: UX Dialog not submitting or resetting on IPad

Further testing, if you check use cached UX component in the grids button1 onClick event, it works as it should.

[compuaid]

Re: UX Dialog not submitting or resetting on IPad

Absolutely right! Thanks! I'll change it to cached for now. There are times when I want to initialize the dialog when it's opened for a new record and I'd like the OnDialogInitialize event to fire but this is not one of those times so this will get me over the hump for now. Lance I forwarded your discovery to Selwyn so hopefully they'll remedy this issue in the next patch.

[Tbrondolo]

Re: UX Dialog not submitting or resetting on IPad

Hi Brad,

I had a chance to look at the component and yes it does not work. For me it will not work even if the cached grid is on. I did run into this on another more complicated UX I created and I ended up just coding an update statement into the submit. But it should work as designed so keep us posted if you get more info on it.

to

[compuaid]

Re: UX Dialog not submitting or resetting on IPad

Hi Tom,

You have to go into the javascript action on the button on the grid and edit the action and turn on the Use Cached UX Component there. Selwyn has looked at this and determined that there is an issue when using non-cached components where the javascript for the submit and reset events get bound twice when a subsequent call is made to the component. In the meantime using the cached component works fine.

[Tbrondolo]

Re: UX Dialog not submitting or resetting on IPad

Hi Brad,

I have it checked in the right place the error I'm getting might be a different issue as noted below. Is this what you were getting?

Error executing SQL Update
UPDATE Customers SET ContactTitle = :New_ContactTitle WHERE (CustomerID = :PRIMARYKEY_1)


:primarykey_1 (C) ANTON
:new_contacttitle (C) Owner2

Database API specific error

Your database has returned the following error code and description to Alpha Five.
Consult your database documentation for further information.

-3035 - '[Microsoft][ODBC Microsoft Access Driver] Operation must use an updateable query.
SQL State is: HY000'