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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
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  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
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  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Photo app tutorial problem

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    #1

    Photo app tutorial problem

    I just completed the photo app tutorial for Alpha Anywhere, and it works well on the desktop development machine. I also tested it with my Android HTC (t-mobile) mytouch 4g running Android 2.3.4, and it works smoothly there, too, except photos chosen from the photo gallery on the phone never upload; the "working" symbol just displays forever. Data changes are saved ok on the mobile phone, and photos are saved ok when uploaded from the development desktop. Does anyone know what the issue might be?
    Richard Urban

    Grocery Delivery Software for Stores and Entrepreneurs: http://www.urbangrocery.com
    Tags: None
    #2
    Re: Photo app tutorial problem

    Hi Richard,
    What photo app tutorial?

    Comment

      #3
      Re: Photo app tutorial problem

      There may be a problem if you have image compression turned on, since this requires writing the image to a hidden HTML5 canvas element and then extracting the Base64 encoded image and adjusting it's orientation based on client side EXIF data extraction. Then the Base64 data is currently converted to a JavaScript Blob object and finally uploaded. Not all Android browsers can handle this and I recently refactored this code to automatically handle a work around for some of them but that code hasn't made it into the shipping product yet. I'm still testing this code out on as many Android devices and browsers as possible. So expect to see additional support soon.

      In the meantime, try turning off HTML5 image compression in the builder.

      For more info see this blog post I recently published on my personal blog: http://micromediastudios.com/2013/07...pp-developers/

      Please keep in mind that the link above is from my personal blog and doesn't necessarily reflect the opinions of Alpha Software.
      Bob Moore


      Comment

        #4
        Re: Photo app tutorial problem

        Thanks Bob, how do I turn off data compression?. The tutorial is at http://www.alphasoftware.com/products.asp?. Scroll down to number 7.
        Last edited by richardurban; 07-17-2013, 11:12 AM.
        Richard Urban

        Grocery Delivery Software for Stores and Entrepreneurs: http://www.urbangrocery.com

        Comment

          #5
          Re: Photo app tutorial problem

          Originally posted by richardurban View Post
          Thanks Bob, how do I turn off data compression?. The tutorial is at http://www.alphasoftware.com/products.asp?. Scroll down to number 7.
          At around the 1:11:00 mark in the video you reference, uncheck Resize and compress image before upload.

          While the file size may be huge, (depending on the camera), that MAY work for you on your specific Android device.
          Bob Moore


          Comment

            #6
            Re: Photo app tutorial problem

            Success! The app works fine with the latest version of the Firefox browser for Android. I was using the (clunky) browser that came with the phone, and that did not work. Also, the default browser on the phone did not bring up the option to take a picture, but only to choose from the gallery. When I installed Firefox, the option to take a picture came up, and the app works fine with compression enabled, too.
            Richard Urban

            Grocery Delivery Software for Stores and Entrepreneurs: http://www.urbangrocery.com

            Comment

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