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Version 1749_4210

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  • #46
    Re: Version 1749_4210

    So I am downloading today's official release and the download is going very slow and saying it will take over an hour. Is the patch file huge? Or are there so many people downloading that it is going to take that long? Who knows... maybe there is something slow on my end.
    Carol King
    Developer of Custom Homebuilders' Solutions (CHS)
    http://www.CHSBuilderSoftware.com

    Comment


    • #47
      Re: Version 1749_4210

      Hi Carol,

      It is just slow because a lot of user downloading at the same time. I downloaded from my Server and Dev computers and it took over an hour to complete.
      Edhy Rijo
      Progytech
      (Computer Consultants)
      The makers of CardTracking.Net
      www.progytech.com

      Comment


      • #48
        Re: Version 1749_4210

        I would say this is a straightforward OUTRAGE.

        Who is going to pay for my time having to interfere with all of my customers systems in this very short time? What am I going to say to my customers? "Sorry that I have to bother you, but Alpha messed up" ?

        I find this really annoying and not from this world. Why did you mess up in the past, getting such a time-bomb out to customers who are living in "the real world" out here?

        Very amateuristic. To say the least. What a hoot. Unbelievable. This is not going to happen me another time, I can tell you that.

        Comment


        • #49
          Re: Version 1749_4210

          Well this is frustrating.....

          Received the email from Richard with the link to the update.

          http://downloads.alphasoftware.com/A...chDownload.asp

          I click the link and I am redirected to the main alpha website.

          Does this mean they want everyone to download the complete version??????

          So I do the "download a trial" deal.......submit and wait for the email.....still waiting after 30 minutes........


          Update...
          Page is back up but download speed is 13k
          Last edited by gregincolumbus; 10-29-2013, 05:01 PM.

          Comment


          • #50
            Re: Version 1749_4210

            Yes people, you are testing something you paid good money for in good faith in the hope that it would work as specified.
            Unfortunately you have to do your own due diligence testing.
            See our Hybrid Option here;
            https://hybridapps.example-software.com/


            There are 3 things you can do in any situation;
            Live with it, Change it or Walk away from it.

            Comment


            • #51
              Re: Version 1749_4210

              I initially had problems with a UX. After installing the patch a couple of times and running "Recalculate UX components..." on my problem UX it worked. I did need to increase the delays in afterRenderComplete and onSelect for a List control and then all was good.
              I seem to recall that the delays may not be required with this update but not so in my case.
              Also IE8 is still a no-go.

              Comment


              • #52
                Re: Version 1749_4210

                Do you anticipate more mandatory updates in the future?
                No! This is a one-time event.
                Will Alpha guarantee changes in technology will not require q major update? I think not! There is no guarantee and making a statement that there will not be is not reassuring. Come now Alpha, you know much better than I how fast technology is changing and if an opportunity came along that would benefit Alpha and ist customers, are you saying that if it required a major update such as this, you wouldn't do it?

                Furthermore, saying AA will not work without the upgrade certainly raises some questions. Such as:

                * Why has Alpha configured AA so it will cease to work?
                * Why such short notice?
                * What on earth are you thinking?
                *Do you think developers can update their customers on even shorter notice?

                I find Alpha's actions absolutely appalling. It gives the appearance that Alpha does not value it's customers/developers. Yes this is strong language but for crying out loud, certainly Alpha can do better than this?
                TYVM :) kenn

                Knowing what you can achieve will not become reality until you imagine and explore.

                Comment


                • #53
                  Re: Version 1749_4210

                  It sounds like this may have caught Alpha a bit by surprise as well, not just us users. I appreciate that they have been working hard to remedy the situation and notify everyone. I have no reason not to believe them when they say it's a one time event.

                  By the way, I've had 1749_4210 updated on server and developer for the past 2 days now and I have not found any problems related to the updates.
                  Alpha Anywhere v12.4.6.4.2 Build 8245-5650 IIS v10.0 on Windows Server 2019 Std in Hyper-V

                  Comment


                  • #54
                    Re: Version 1749_4210

                    Originally posted by iRadiate View Post
                    It sounds like this may have caught Alpha a bit by surprise as well, not just us users. I appreciate that they have been working hard to remedy the situation and notify everyone. I have no reason not to believe them when they say it's a one time event.
                    Maybe so but Alpha has not indicated that. Something like this just doesn't appear out of the blue, unexpectedly. No, are warning signs or indications there will be a bump in the road and then there has to be a fix developed and tested. That takes time. Alpha has never been much good at public relations and this is another example. Even with the short notice to us, Alpha could have done a much better job of explaining the situation. As it is, this kind of action is another reason for some to look elsewhere.

                    Additionally, it's not an issue of Alpha not telling the truth but simple a "true mis-statement". Technology will change and as such, this could well happen again. My questions about why and how AA will cease to operate w/out the update still begs an answer. I am not a technology programing wiz but my common sense tells me that Alpha, through previous patches, programmed in a death date. Or. is it possible some of the technology they use in AA is not their technology and as such, they no longer have access to that technology? I don't know the answer. I do know, at least for me, it's a strange way to do business. Just do it and offer no explanation.
                    TYVM :) kenn

                    Knowing what you can achieve will not become reality until you imagine and explore.

                    Comment


                    • #55
                      Re: Version 1749_4210

                      Originally posted by forskare View Post
                      Maybe so but Alpha has not indicated that.
                      According to the email that Brad received in reply #39, I would interpret that is what Alpha is saying.
                      Originally posted by compuaid View Post
                      I received a VERY reassuring note from Alpha this morning in response to my concerns.

                      To paraphrase it sounds like this was a one-time anomaly based on some old code that was just recently re-discovered and that future updates will not include any kind of expiration code.
                      Regardless, it's never happened before and they are say it won't happen again.
                      Alpha Anywhere v12.4.6.4.2 Build 8245-5650 IIS v10.0 on Windows Server 2019 Std in Hyper-V

                      Comment


                      • #56
                        Re: Version 1749_4210

                        Maybe so but Alpha has not indicated that.
                        Richard in post #41 and Jerry in post #36 have both assured us that this will not happen again and that there will be no future stop code dates embedded in the software.
                        Brad Weaver, President
                        ComputerAid International
                        Ottawa ON Canada
                        Versailles KY USA
                        www.compuaid.com

                        Comment


                        • #57
                          Re: Version 1749_4210

                          Originally posted by compuaid View Post
                          Richard in post #41 and Jerry in post #36 have both assured us that this will not happen again and that there will be no future stop code dates embedded in the software.
                          So what is Was subscription model then in practice? You pay one month (99$) and Was runs forever?

                          Comment


                          • #58
                            Re: Version 1749_4210

                            Originally posted by kkfin View Post
                            So what is Was subscription model then in practice? You pay one month (99$) and Was runs forever?
                            Obviously that is going to depend on whether you bought a perpetual license or not.
                            The perpetual license was an option when I renewed my license but I don't see it offered any more so I'm not certain whether it still exists anymore.

                            EDIT:
                            I just noticed this on the buy page ...

                            "If your term expires and you have not renewed your license, you can still use the software, but you will no longer be entitled to any features, updates, or new releases. If you choose to pay monthly and cancel within the first year, you lose the right to use the software."

                            So, sounds like yes, runs forever unless you cancel monthly sub in first year.
                            Last edited by iRadiate; 10-30-2013, 03:50 PM. Reason: update info
                            Alpha Anywhere v12.4.6.4.2 Build 8245-5650 IIS v10.0 on Windows Server 2019 Std in Hyper-V

                            Comment


                            • #59
                              Re: Version 1749_4210

                              Not happy-Burning the midnight oil here in the UK.

                              Comment


                              • #60
                                Re: Version 1749_4210

                                Sorry, but that is not very reassuring, at least to me. No one can guarantee that it will not happen again. There are still built in stop codes and as long as that is so, there can be unintended glitches that pop up. Maybe it could be something in the way an app would be designed that could not be foreseen? Maybe it is something Alpha did not tke into account when the set up the stop code. Those things happen and to say that those kinds of issues will never occur is a bit presumptuous.

                                Why are there stop codes in the first place? The easy answer is because of the pricing structure. Could and/or should there e a different pricing structure? By all means.
                                TYVM :) kenn

                                Knowing what you can achieve will not become reality until you imagine and explore.

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