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Mandatory Update of V12

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  • Mandatory Update of V12

    Alpha Software has just released a major update to Alpha Anywhere, packed with new features and Application Server stability improvements. This update is a mandatory update because your existing Alpha Anywhere software will not function after October 31st.

    You need to update BEFORE Friday to prevent disruption to your users. Please see the FAQ section below to understand more about why you need to update.
    Now this could be a really bad joke, but is it true?
    See our Hybrid Option here;
    https://hybridapps.example-software.com/

  • #2
    Re: Mandatory Update of V12.

    Yes, as disruptive as this is, it is true. See all posts in this thread: http://msgboard.alphasoftware.com/al...sion-1749_4210
    Carol King
    Developer of Custom Homebuilders' Solutions (CHS)
    http://www.CHSBuilderSoftware.com

    Comment


    • #3
      Re: Mandatory Update of V12.

      No need for fuss here. Yes, it's short notice and it's a surprise, but it is what it is, and it's also a one-off. The upgrade benefits are tremendous as well. I've upgraded 4 servers so far, no problems yet and I look forward to using some of the new features. Alpha's provided explanation, help, special emailing etc. I for one am glad they caught this when they did. Can you imagine if they had not?
      -Steve
      sigpic

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      • #4
        Re: Mandatory Update of V12.

        I am with Steve on this,

        Obviously it is a screw up on Alpha's part, They could have explined it a little better agreed, but they have found the issue and have communicated as fast as they could. It is less than ideal but it has happed, what else do you want them do to do?

        So now we upgrade and get on with it.
        Have you not find something in your code and gone "Opps!" Maybe you are a better programmer than me.


        Bruce

        Comment


        • #5
          Re: Mandatory Update of V12.

          I just finished the upgrade on three severs. What I found is that I had to recompile the components. Before I realized I needed to do this I started having an issue with reports in a UX that were based on array with a SQL backend. Basically, getting error msgs that it could not pass empty array statements. Once I did the mass recompile now it is all working.

          I think the issue here is that no upgrade goes unpunished and we should have been given more notice to test, figure out the bugs and workarounds before being forced to upgrade servers. With the slow downloads, NET updates and checking this is an unexpected several hours of work.

          Tom

          Comment


          • #6
            Re: Mandatory Update of V12

            Have you not find something in your code and gone "Opps!" Maybe you are a better programmer than me.
            Yes I have gone "oops!" Bruce, usually during testing though. On the other hand, I won't ever put myself in the position of having someone else run my customers: too many moving parts and all that.
            Of course things go wrong. It's how well they are put right which is the point.
            The short notice is unforgivable, and in a serious production environment there would have been a workaround on the licensing server application to overcome the problem, even if the licenses were left open ended for a month.
            See our Hybrid Option here;
            https://hybridapps.example-software.com/

            Comment


            • #7
              Re: Mandatory Update of V12

              So per the topic title I have updated our server (and seen minimal problems on the desktop side of things), however I can't say the same for mobile...

              Issue I am having is when I try to open a component by clicking on an item in a list control (in one case the component is opened right away, in another case an action sheet is opened and once one of the buttons is pressed within the action sheet the component is opened) the components aren't being populated based on a value that was in the list..? Anyone else having this issue? Also, in the first case I open a component with multiple panel cards and it seems the panel navigator is messed up because when I try to swipe it only switches halfway to the next panel? I have buttons that are meant to activate each panel as well but these now do nothing?

              I've tried rebuilding the action JavaScript to no avail.

              I've tried to refresh the data binding schemas of the components that are being opened to no avail.

              Someone mentioned "re-compiling" but I'm not sure what they meant by this (republish the whole project or is this another tool all together)?

              Hoping there is a global fix as I have quite a few mobile components and would hate to have to rebuild ever single one. Thanks for any help!

              Comment


              • #8
                Re: Mandatory Update of V12

                Re-compiling means open Alpha developer to your project and set focus to "Web Projects Control Panel" now from main menu "Edit" => "Bulk Operation..." => "Recalculate UX Components..."
                Hope this helps.

                Comment


                • #9
                  Re: Mandatory Update of V12

                  Totally unacceptable in the real world. I previously worked in a financial institution and there is absolutely no way you could get a major change like this through in 3 days. In some especially sensitive areas you probably wouldn't even get authority to download the updated version into a test environment let alone live.

                  Decided me once & for all that Alpha is a dead end for any serious development intended for sale/customer facing.

                  Am downloading MS Visual Studio with LightSwitch as I type after which I will be spending several weeks converting all Alpha apps to a more reliable platform. So long Alpha & thanks for all the headaches.

                  ps. No need to keep looking at the broken working preview problem on Win8.1 IE11 on my behalf as I'll be long gone before it affects any of my customers.

                  Comment


                  • #10
                    Re: Mandatory Update of V12

                    Hi Josh,

                    I see Gary gave instructions on the recompile. I also made a back-up of my web root, then deleted all the files and did a complete republish, then restarted the WAS and Server. This seems to have cleared up some strange issues with components not rendering fully and issue with the connection string. What was strange is that I only had this problem on one of three installations.

                    Hope your up and running.

                    tom

                    Comment


                    • #11
                      Re: Mandatory Update of V12

                      I have worked for a lot of large Fortune 500 companies and I can say we also had our fair share of fire drills due to emergency patches. This was with SAP, Oracle, etc. Sometimes it was for a security hole, sometimes we had to upgrade because a key interface would stop working, etc. Normally we had very long involved testing procedures for any patch, but we had procedures in place for emergency changes. It would be run up the flagpole to a VP to get approval, we would have a team do as much testing as possible and the patch would be applied in a "highly monitored" environment.

                      Obviously this is not a perfect situation with Alpha and they have pledged not to do it again. I was on 10.5 for years with no similar issue. I understand people not wanting to use Alpha but I disagree that in a situation such as this organizations do not have procedures in place to deal with it. I can think of two occasions where a newly discovered Microsoft security hole required the almost immediate patch of thousands of workstations. Now that was fun haha.

                      Comment


                      • #12
                        Re: Mandatory Update of V12

                        Good email Scott, you spoke my mind. Thanks!

                        Comment


                        • #13
                          Re: Mandatory Update of V12

                          Originally posted by Garry Flanigan View Post
                          Re-compiling means open Alpha developer to your project and set focus to "Web Projects Control Panel" now from main menu "Edit" => "Bulk Operation..." => "Recalculate UX Components..."
                          Hope this helps.
                          Thanks for the info Garry. After applying the patches, 7 out of 10 computers worked fine. For the life of me couldn't determine what was different about the others. After recalculating and publishing, everyone is back up and running.

                          Comment


                          • #14
                            Re: Mandatory Update of V12

                            I have non-upgraded sites - and they are working fine, i'll get to them once I test it the impact. I'll just hold of restarting the server just in case..
                            Insanity: doing the same thing over and over again and expecting different results.
                            Albert Einstein, (attributed)
                            US (German-born) physicist (1879 - 1955)

                            Comment


                            • #15
                              Re: Mandatory Update of V12

                              I did the mandatory update using a5v12_full_patch.exe on October 10 and still I am gettting the message saying "You are using the license for Beta testers. The beta period has expired". Allthough I have the subscription license. What Am I to do now? Or who do I contact?

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