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[URGENT] Reports Error when Migrate to New VPS

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    [URGENT] Reports Error when Migrate to New VPS

    Hi,

    I have urgent problem when migrating my application server to new vps.
    In our old system reports were running well, but when migrated, it shows error. (see attachment)

    I have try to re-publish all project file, publish to new project folder, and creating a new report but reports still didn't work.
    On other thread, they suggest us to install pre-release update, pre-release still buggy so it looks risky, because I'm using the application in production environment. I think I'll pass that option.
    Please kindly help me with this issue, we really need the solution asap. It's very urgent now.
    I'm very appreciate any help or input. Thanks in advanced.

    error.jpg
    Last edited by jepjepoii; 02-28-2014, 04:17 AM.

    #2
    Re: [URGENT] Reports Error when Migrate to New VPS

    We had some issues that related to permission.

    Are you sure that all of the permissions are valid?

    Michael

    Comment


      #3
      Re: [URGENT] Reports Error when Migrate to New VPS

      Originally posted by Michael1954 View Post
      We had some issues that related to permission.

      Are you sure that all of the permissions are valid?

      Michael
      Hi Michael, could you explain more detail about "permission"?
      If you mean component security permission, I have enabled the report for all user and publish it, but it still have the error.

      Comment


        #4
        Re: [URGENT] Reports Error when Migrate to New VPS

        Jeff,

        Upgrade the WAS to the latest pre-release and it will fix the issue. I encountered this problem and due to the fact that nothing had changed within the report or the button that called the report I reported it as a bug. Selwyn had already addressed the issue in the pre-release and I can verify that it fixed the issue. I've had no stability issues or problems with my applications on the new pre-release. You can download it here.

        http://downloads.alphasoftware.com/A...easenotes.html

        Comment


          #5
          Re: [URGENT] Reports Error when Migrate to New VPS

          Thanks Josh,
          I'll give it a try. I hopes they release an official update soon.

          Anyway, I've found a temporary solution if you are not willing to update to pre-release version, Try to opening the report as HTML instead of PDF. The report can be shown but have some layout issue, some picture and variable are not shown. Not sure what cause this.

          Comment


            #6
            Re: [URGENT] Reports Error when Migrate to New VPS

            My point was network security outside of Alpha

            Comment

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