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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic

Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.

If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.

Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.

Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Praise for Alpha Support

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  • Praise for Alpha Support

    I have been a software developer for over 30 years and Alpha is the singular most responsive company I've ever dealt with. On Wednesday I attended their (much appreciated) online Q&A session. I brought up the need to find a way to capture location data at the time a signature was saved (even if the device was offline at the time). While a solution could not be found during the seminar, my issue was forwarded to Selwyn who added a new event OnSignatureAccepted() to the software the next day! Problem solved and one happy client! The fact that Alpha listens to their customers, continues to add features and makes themselves so available to the needs of their developers is a real breath of fresh air after having been a Microsoft shop for so many years. In 1986 I placed my faith behind a small startup called Fox software and it carried me well for the next 27 years. I feel like Alpha Software is the same type of innovative and cutting edge company that will allow my company to develop modern interface applications with substantially faster turnaround times. Keep up the good work folks!
    Brad Weaver, President
    ComputerAid International
    Ottawa ON Canada
    Versailles KY USA

  • #2
    Re: Praise for Alpha Support



    • #3
      Re: Praise for Alpha Support

      I agreed with Brad.
      I also attended that webinar with Dion McComick and learned that that AA saves a backup copy of the components (Grids/UXs) each time we save them and the very next day I had a issue with a grid that started acting weird and I closed it, then from the Web Projects Control Panel, I right clicked the grid and choose "Restore Backup" option and was presented with several versions of my grid from which I was able to go back 2 previous saving and recover my grid and moved forward.

      I know many of you may have known about this feature, but for me it was a real time saver.
      Edhy Rijo
      (Computer Consultants)
      The makers of CardTracking.Net


      • #4
        Re: Praise for Alpha Support

        What Brad said. Including the Fox thing :-)


        • #5
          Re: Praise for Alpha Support

          Agreed, wheres the like button? lol
          NWCOPRO: Nuisance Wildlife Control Software My Application: "Without forgetting, we would have no memory at what was I saying?"


          • #6
            Re: Praise for Alpha Support

            I too have had similar experiences. Three years ago, I ran into a situation where a dialog box was not wide enough to display its contents under certain circumstances. When I pointed it out to Alpha, it was fixed within 24 hours. No other software company is that responsive.

            That is why software developers from Versailles, KY use Alpha, right Brad?
            Jay Talbott
            Lexington, KY