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Freeform report, caculated title text, half of first and last letter chopped off

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  • peteconway
    replied
    There is a big difference between the two, Hibernation is a state of minimal activity where everything is the system keeps it's state, this is not an ideal thing to be doing when using Windows, especially when developing as well, as Windows Resources continually consume resources once woken up, eventually things start going go wrong for no apparent reason, and its way more serious if some of the resources in use have memory leaks. Microsoft know this and fixed it by adding 'Restart' not ideal but necessary, (they used to always add a new feature when they couldn't solve a problem.) - Always better to shut down its a lot less painful.


    Just saying.. Pete

    Leave a comment:


  • Ronald Anusiewicz
    replied
    Hi Lance, I'm not running from a server but from a desktop computer. I rarely do restarts as I use hibernate when I'm finished for the day. Last night I did a shut down and restart. Well, the problem has gone away for now. This seems to follow in line with what you are seeing. I will be watching to see if eventually the clipping of the title comes back. If it does I will post an update.
    Last edited by Ronald Anusiewicz; 01-10-2022, 03:01 PM. Reason: NEVER MIND, I WAS RUNNING BUILD 7776 WHEN I THOGUHT I WAS RUNNING 8000. MY REPORT IS STILL BROKEN.

    Leave a comment:


  • Lance Gurd
    replied
    Al, this is a PDF problem as I reported in post #2 of this thread. It has been going on since early November and it has been reported as a bug to alpha. Some of my pdf's get clipped as in Ronald's post, with half letters missing, some are totally illegible and some don't print at all. I am the only one who has access to our server in our office therefore if I am away from a computer other staff cannot print reports until I get access and restart alpha, very frustrating

    Leave a comment:


  • Al Buchholz
    replied
    Originally posted by Lance Gurd View Post
    The issue I have been having, for some time now, is only on the server and only when the server has been running for a few hours. This is causing all sorts of issues, with having to reboot the server 2-3 times a day, I have started looking at alternatives to alpha as they do not seem to be able to resolve the issue.
    Lance

    PDF issues or general issues?

    If not PDF, you'd get better exposure as a separate thread.

    Leave a comment:


  • Lance Gurd
    replied
    The issue I have been having, for some time now, is only on the server and only when the server has been running for a few hours. This is causing all sorts of issues, with having to reboot the server 2-3 times a day, I have started looking at alternatives to alpha as they do not seem to be able to resolve the issue.

    Leave a comment:


  • Ronald Anusiewicz
    replied
    Just to clarify, I'm running a ux component using a script on the desktop side.
    Yes, if I use Microsoft Print to PDF, a PDF is generated, the title is not clipped. If I use the saveas option in the toolbar, the title is clipped.
    If I then run the ux using localhost in a browser, the title is clipped.

    So the tool Alpha is using behind the scenes to generate the PDF is clipping the title.

    Leave a comment:


  • Al Buchholz
    replied
    On the desktop a printer chose includes Microsoft Print to PDF

    If you choose that option what happens to the issue? MSPrint2PDF.jpg

    Leave a comment:


  • Ronald Anusiewicz
    replied
    Not sure if this is what you are asking. This is from the desktop side. If I run the native freeform report, all is good. If I do a saveas and create a PDF report, the title is clipped. What ever tool is generating the PDF is most liking being used on the WEB side as I'm getting the same output when running the report in a browser.

    Capture.png
    Attached Files

    Leave a comment:


  • Al Buchholz
    replied
    Ron

    Does the MS Print to PDF printer produce the correct output?

    Leave a comment:


  • Ted Giles
    replied
    Thanks Ron, I have been using a different term for that. In my toolkit, that's a WEBTOP to me.
    Anyway.
    What happens if you put House Maintenance as .House Maintenance. That is with full stops either side of the text?

    Leave a comment:


  • Ronald Anusiewicz
    replied
    Sorry Ted, not sure what you mean here. WOD = WEB on the Desktop. That run WEB components in the desktop not using a browser.

    WOD.png

    Leave a comment:


  • Ted Giles
    replied
    Sorry, Ron
    WOD?
    What does .text. as in a full stop either end of the text do?

    Leave a comment:


  • Ronald Anusiewicz
    replied
    Good eye Ted, however; while the field was slightly larger, resizing did not fix the issue. The second report that has the same issue, that calc field was on the report page. Oddly enough, the clipping only occurs when the report is run in a browser. If I run the app as WEB on the Desktop, the title is not clipped. In a browser, the report is converted to a pdf. WOD uses Alpha native report viewer. So it appears that the source of the problem is the tool converting Alpha's native freeform report to a PDF report.

    Leave a comment:


  • Ted Giles
    replied
    Ron, when you preview the report, do you get the Shrink option?
    I noticed no right hand field corners.
    That suggests that the form printable area is awry.
    If it it set to Custom, change it back. You may get nags but can work it out.

    Leave a comment:


  • Ronald Anusiewicz
    replied
    The 200% was to give a better view of what is happening to the title. The size makes no difference.
    This issue is happening on multiple reports all configured the same way. TitleIssue.png

    Leave a comment:

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