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Broken links when using mandrill

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  • Broken links when using mandrill

    So I have noticed recently that when I send users emails with unique links in them (i.e. the links contain parameters using the ?p_id=1234&c_id=9823 approach) when they click the link in their email my site will load the page but it strips off the parameters. The only way to get it to work is to then click the URL bar and input the parameter part again and refresh the page, has anyone else experienced this? Is it an issue with alpha, mandrill, or could it have something to do with my site using SSL (possibly a safety check by the server to rip out the parameters). It doesn't always happen but I use this technique a lot and having it fail is causing my users to constantly tell me the link doesn't work (and though they could easily fix the issue themselves its not an easy workaround).

  • #2
    Re: Broken links when using mandrill

    If it's just recently, then it may be that Mandrill, as an service, is being discontinued. It's been folded into MailChimp as an add-on. However, that's not supposed to happen until the end of April and everything is supposed to stay as is until then. Are you sure you've not made any changes? Does it happen to all your users?

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    • #3
      Re: Broken links when using mandrill

      Originally I had the link in the email not wrapped in anchor tags so users could highlight the link and copy it to paste in their browser (they aren't very tech savvy and the "click here" approach confused them). But after wrapping the link in anchor tags I am getting more stable links (though occasionally they do break still so I'm not sure who is to fault for it). I know about the Mailchip thing but to me this shouldn't have any issue with mandrill since mandrill will still exist it will just be and add to a MailChimp account as you said.

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