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Getting errors after applying new update

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  • Getting errors after applying new update

    Hi, can anyone help with this? I updated last Thursday to the latest version and now I get the two errors below on a tabbed UI builder page. It seems to have something to do with the security groups because if I turn them off, my tree shows up and no error. If I turn the security back on none of the tree shows up even using the correct credentials and I get the two errors.

    First error:

    error 1.png

    Second error:

    error 2.png


    Thanks!
    Last edited by Cygnux; 05-03-2016, 10:15 AM. Reason: tried to fix it. did not work.

  • #2
    Re: Getting errors after applying new update

    Just an additional bit of information. I restored the A5DATA folder and the A5Webroot folder to almost a month ago, and this did not fix the problem.

    I put the data back to the date it should be, then rolled the a5V12 folder back to before yesterdays update. This fixed the problem but I now do not have the update.

    Can someone please address this?

    Thanks

    Comment


    • #3
      Re: Getting errors after applying new update

      Do you mean to post this in a v12 forum? This is v11 app server forum.
      Al Buchholz
      Bookwood Systems, LTD
      Weekly QReportBuilder Webinars Thursday 1 pm CST

      Occam's Razor - KISS
      Normalize till it hurts - De-normalize till it works.
      Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
      When we triage a problem it is much easier to read sample systems than to read a mind.
      "Make it as simple as possible, but not simpler."
      Albert Einstein

      http://www.iadn.com/images/media/iadn_member.png

      Comment


      • #4
        Re: Getting errors after applying new update

        lol, damn. I guess I did. Have to admit, I'm not a forum fan so I avoid them.

        thanks for letting me know.

        Comment


        • #5
          Getting errors after applying new update

          Hi, can anyone help with this? I updated last Thursday to the latest version and now I get the two errors below on a tabbed UI builder page. It seems to have something to do with the security groups because if I turn them off, my tree shows up and no error. If I turn the security back on none of the tree shows up even using the correct credentials and I get the two errors.

          First error:
          error 1.png

          Second error:
          error 2.png

          Just an additional bit of information. I restored the A5DATA folder and the A5Webroot folder to almost a month ago, and this did not fix the problem.

          I put the data back to the date it should be, then rolled the a5V12 folder back to before yesterdays update. This fixed the problem but I now do not have the update.

          Can someone please address this?

          Thanks

          Comment


          • #6
            Re: Getting errors after applying new update

            I've seen and encountered both of those errors in the past.. Been a while since I've seen them.

            At what point do you experience these errors? Are they one right after another? Always the same sequence? Are you opening any components or reports or inside of any components/reports when these errors occur? Elaborate on exactly what you are doing in order to assist finding the root cause..

            Do the errors go away for a while (more than 15-20 minutes) after rebooting the IDE? The more information you can give, the more likely someone is going to be able to assist..

            Comment


            • #7
              Re: Getting errors after applying new update

              Ok I think I have found and fix whats causing the errors but the security is still not working when the upgrade is applied.
              Here's what I hope is a better description of what I'm doing and what's happening.

              I have a tabbed UI using Tree Controls, branches and Tabbed UI buttons opening grids with security groups assigned. (Image One & Two)
              Image One.png
              Image Two.png

              When I do a live preview, it asks what group I want to login as and I choose one that I know has permission for this page. (Image Three)
              Image Three.png

              What is supposed to happen and what happened up until the patch upgrade is that the tabbed UI page opens. I can see an use the tabs in the panel with no problems. Security worked fine. (Image 4)
              Image Four.png

              That's what its supposed to do and does without the upgrade.


              After I apply the upgraded patch, I did the exact same procedure as above (Images One, Two and Three) but the tabs do not show up in the panel. If I remove the security settings on the tabs, the the tabs will show up. So something in the update is screwing up the security settings is all I can figure. (Image Five)
              Image Five.png

              This result is wrong.


              Another thing that I tried was to create a blank tabbed UI page. Add the Tree Control, branch and a grid. I ran it and it ran fine. I then applied security settings to the test UI and the tabs no longer show up.
              If I remove the security, it works.

              Comment


              • #8
                Re: Getting errors after applying new update

                I'm wondering if you are having the same issue I was having months ago... In Web Security, go to Customize Options and look for the options:

                "Enable component security for 'virtual pages'" and "Enforce security at component level for AJAX components"..

                Are these checked or unchecked?

                Comment


                • #9
                  Re: Getting errors after applying new update

                  Originally posted by txsiccness View Post
                  I'm wondering if you are having the same issue I was having months ago... In Web Security, go to Customize Options and look for the options:

                  "Enable component security for 'virtual pages'" and "Enforce security at component level for AJAX components"..

                  Are these checked or unchecked?


                  "Enable component security for 'virtual pages'" is uncheck and the second one does not show up till the first is checked. I checked them both off to test it but that seem to do nothing for the problem. I then tried just having the "Enable component security for 'virtual pages'" checked off but unfortunately that didn't change things.

                  I really appreciate the suggestion though. If you can think of anything else I can try, please let me know.

                  Comment


                  • #10
                    Re: Getting errors after applying new update

                    Originally posted by Cygnux View Post
                    "Enable component security for 'virtual pages'" is uncheck and the second one does not show up till the first is checked. I checked them both off to test it but that seem to do nothing for the problem. I then tried just having the "Enable component security for 'virtual pages'" checked off but unfortunately that didn't change things.

                    I really appreciate the suggestion though. If you can think of anything else I can try, please let me know.
                    I have both options checked and haven't had that issue since. Will see if I can reproduce once again and revert back if I find something.

                    Comment


                    • #11
                      Re: Getting errors after applying new update

                      I experienced a similar problem with the new update and ended up having to re-save and re-publish the offending components - after I had checked the security on their Action buttons.

                      Comment


                      • #12
                        Re: Getting errors after applying new update

                        I've tried new tabbed UI but its doing the same thing.

                        Comment


                        • #13
                          Re: Getting errors after applying new update

                          Originally posted by txsiccness View Post
                          I have both options checked and haven't had that issue since. Will see if I can reproduce once again and revert back if I find something.
                          If both are checked, what do you have component security set too? Mine are defaulted as "always denied" so when I tried this, I set them to "Always allowed". That did not help either. My security is not set on a AJAX component level anyway.

                          Comment


                          • #14
                            Re: Getting errors after applying new update

                            This problem was submitted as an error in the software. After a few days, they did determine that there is a problem with the "Live Preview" and security settings. I was told it would be fixed at the next update.

                            Comment

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