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APPserver not responding

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  • APPserver not responding

    Hi everyone!

    I have have been running my application on the server without having any issues, recently i started having issues, to access my application Using the URL it keep rolling endlessly and when i login to the server where i install the Appserver, to edit/open it, it keep showing endless not responding.

    Please what can i do right now because am running a critical application on it

    Thanks

  • #2
    Re: APPserver not responding

    Have you stopped and restarted it??
    Mike Brown - Contact Me
    Programmatic Technologies, LLC
    Programmatic-Technologies.com
    Independent Developer & Consultant

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    • #3
      Re: APPserver not responding

      Originally posted by mikeallenbrown View Post
      Have you stopped and restarted it??
      Mike I have done both twice still is not working.

      Comment


      • #4
        Re: APPserver not responding

        Have you killed the app server program entirely? ...so that it doesn't show up in the task manager? Grasping at straws here but maybe a server reboot? Reinstall the app server? If it was me I'd be trying these things.

        What version is your app server? Is your developer the same version?
        Mike Brown - Contact Me
        Programmatic Technologies, LLC
        Programmatic-Technologies.com
        Independent Developer & Consultant

        Comment


        • #5
          Re: APPserver not responding

          Originally posted by mikeallenbrown View Post
          Have you killed the app server program entirely? ...so that it doesn't show up in the task manager? Grasping at straws here but maybe a server reboot? Reinstall the app server? If it was me I'd be trying these things.

          What version is your app server? Is your developer the same version?
          I used the Task manager to kill the instance so many times and restarted normally. Yes is v12 am using both the developer and the appserver, it has been working very well for over 8months now without any issues.

          Thank you.
          Last edited by Al Buchholz; 06-11-2016, 08:02 AM.

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          • #6
            Re: APPserver not responding

            You can try the following one at a time ans see if any one works :

            1. Stop your firewall temporarily and see if anything changes

            2. Check your Windows Event Log. This may provide useful information of what's happening behind the scenes

            Let me know what happens.

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            • #7
              Re: APPserver not responding

              Originally posted by gilbertro View Post
              You can try the following one at a time ans see if any one works :

              1. Stop your firewall temporarily and see if anything changes

              2. Check your Windows Event Log. This may provide useful information of what's happening behind the scenes

              Let me know what happens.
              I have disable even uninstall the firewall completely, but the problem persist, i even use resource monitor to check on it. The server is commissioned with 6GB of RAM, 64bit system type, processor of Es640@ 2.67GHz 2.67GHz. I was not having any issues with it since i deployed my solution on it over 6months now, i cant tell why is happening now. what i noticed is the Alphaserver is utilizing almost the CPU resource still it cant process anything, not that the application has much traffic, its only 5 users that can access the application through the URL, even if they login at the same time which i have tried before it doesn't slow the performance of the server. I think something much have went wrong with the Alpha Application Server.
              I have other application that am running on another server that has much traffic than this one as it is a public application which has the same server spec with this one and almost two thousand users, and it was running smoothly without any hiccups.

              Am having headache since because of this, should i reinstall the Alpha application server and will not affect the database application am running on it, am just confused because i don't want anything that will affect it in anyway. I need any urgent answer to this.

              Thank you Gilbert.

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              • #8
                Re: APPserver not responding

                In your first post you say "rolling endlessly and when i login to the server where i install the Appserver, to edit/open it, it keep showing endless not responding". There is no use asking any other question until we know what you mean by that? What is it actually "doing"? Or the easier thing is to just give one of us the URL to the live application and login credentials to see it for ourselves.
                Steve Wood
                Join the ALPHA DEVELOPERS NETWORK
                There is no Cloud. It's just someone else's computer.
                Web - Mobile - Hosting - Products - Frameworks - Developer Resources
                AlphaToGo | IADN (100% Alpha Anywhere Websites)

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                • #9
                  Re: APPserver not responding

                  Originally posted by Steve Wood View Post
                  In your first post you say "rolling endlessly and when i login to the server where i install the Appserver, to edit/open it, it keep showing endless not responding". There is no use asking any other question until we know what you mean by that? What is it actually "doing"? Or the easier thing is to just give one of us the URL to the live application and login credentials to see it for ourselves.
                  Exactly, all i said in just to elaborate and to throw more light on the issues am facing.

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                  • #10
                    Re: APPserver not responding

                    Just a long shot: what you are describing remembers me at a headache issue we had 1-2 month ago.
                    Can it be that you upgraded another programm that activated IIS on the server? (which can block the appserver)

                    That's what happend when we upgraded mailenable on our server....
                    Ger Kurvers
                    Alpha Anywhere / V4.6.1.9- Build 6488
                    Development: Mysql, windows 10 64 Applicationserver: standard on Windows server 2019

                    Comment


                    • #11
                      Re: APPserver not responding

                      Well all we can do is keep guessing. You need to turn on Logging and capture any errors or to watch for usage. After that step, you need to recall if you recently applied an Alpha update, and if so possibly patch back to an earlier version to see if that fixes it. Or you need someone who is more familiar with the Alpha server to go to your site and see it for themselves.
                      Steve Wood
                      Join the ALPHA DEVELOPERS NETWORK
                      There is no Cloud. It's just someone else's computer.
                      Web - Mobile - Hosting - Products - Frameworks - Developer Resources
                      AlphaToGo | IADN (100% Alpha Anywhere Websites)

                      Comment

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