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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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Login Information is Incorrect

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  • Login Information is Incorrect

    Hi,
    I am publishing website to a remote IIS server. The website is published well but when I create new user using my AA developer version,I am not able to login into website. It says 'login information is incorrect'. The same user can login while publishing on local webroot. New Username and password is saved in sql database. I can view userid and password(its encrypted) using Sql Server Management Studio.
    How can I make sure the database used by the remote server is updated to include the new Users and be able to login?
    thank you.

  • #2
    Re: Login Information is Incorrect

    The same user can login while publishing on local webroot. New Username and password is saved in sql database
    most likely that when you use developer version the data is stored in your computer local host, and not in the web server located elsewhere.
    i would publish all components and add the user at the public site and see if that works. since the data will be stored wherever the sqldatabase the server is looking at.
    thanks for reading

    gandhi

    version 11 3381 - 4096
    mysql backend
    http://www.alphawebprogramming.blogspot.com
    ggandhi344@gmail.com
    Skype:ggandhi344@gmail.com
    1 914 924 5171

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    • #3
      Re: Login Information is Incorrect

      Hi GGandhi,
      Thanks for your reply. I can not add user from published website because in-order to add users I have to log in with admin account.I am storing database to the remote sql server via ip address.I think IIS server is not publishing the web security data tables correctly.I can say that because my wwwroot folder in remote server does not contain .dbp or .dbf files.But in local'in A5webroot' they exists!. So can you tell me how can I make my IIS server to publish web Security data tables correctly?

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      • #4
        Re: Login Information is Incorrect

        in order to go further please clarify that you have setup the web security files on the server ( public not your development machine ) and is working properly.
        if you have done that then you should be able to login with admin privileges and add users.
        there are articles on web server security and sql refer to them for any fine tuning then check it out to see if working.
        thanks for reading

        gandhi

        version 11 3381 - 4096
        mysql backend
        http://www.alphawebprogramming.blogspot.com
        ggandhi344@gmail.com
        Skype:ggandhi344@gmail.com
        1 914 924 5171

        Comment


        • #5
          Re: Login Information is Incorrect

          Rajen,
          Did you move from the WAS to IIS? If so, did you run the bulk update operation to update the security for IIS?

          2016-06-23_9-38-16.png

          Also, when you published to IIS the first time, you have to tell it to "replace all users and roles". Did you do this?

          Publish.png

          NOTE: the Application Server for IIS and Application Server have separate security data and DO NOT sync between each other. Changes made to security data by the app running under Application Server for IIS will not be recognized by the app running under the Application Server and vice versa. If a user changes their password with the app running under the Application Server for IIS, it will not be changed in the app running under the Application Server.
          Last edited by iRadiate; 06-23-2016, 09:47 AM.
          Alpha Anywhere v12.4.6.3.0 Build 7582-5569 IIS v10.0 on Windows Server 2019 Std in Hyper-V

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          • #6
            Re: Login Information is Incorrect

            Thanks Stephen. It really worked!.

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