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PhoneGap UILaunchImages Issue

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  • PhoneGap UILaunchImages Issue

    I have created my iOS .ipa file on phonegap build and when I try to send it to iTunes connect using application loader I get the error in the screen shot below ("ERROR ITMS - 90096") stating new iPhone apps must support 4-inch phones and that I need to make sure I have UILaunchimages with a UILaunchImageSize value set to {320,568} in my info.plist file. I don't think I have access to the info.plist so I'm not sure how I can add this line to it. Is there a better way to get my .ipa file to iTunesConnect other than using the application loader, or do you have a way I can fix this issues? I've tried the fix I found on other forums stating to add a second iPhone5 splash screen image in the res folder for the above size (320x568) and adding the corresponding preference to the config.xml but this didn't work.

    Screen Shot 2016-08-04 at 5.31.03 PM.png

  • #2
    Re: PhoneGap UILaunchImages Issue

    I always think this is one of the funky areas. Are you including a screen png that is 640x1136? That's 320x563 x2. You don't have to deal with info.plist. All that is handled via PGB.


    • #3
      Re: PhoneGap UILaunchImages Issue

      I have the 640x1136 in there, and I even added a 320x536 in and still get the error using phone gap cli 6.0.0 and 6.1.0 I got it to work using the cli 5.2.0 of phone gap (when I use this phone gap version there aren't any extra image files in the res folder so not sure why it works and 6.0.0 and 6.1.0 don't). I did notice that when I use 6.0.0 and 6.1.0 in development and load the app on my iPhone 5s I get these giant bars above and below the screen (I posted about this in another thread but have added the images here). Everything I read on after googling the error talked about making sure the UILaunchImage key was in the info.plist file so thats why I figured I'd ask about that. Maybe this issues is resolved with phone gap 6.3.0 and hopefully this will be put into the alpha phone gap builder soon so I can test it.


      • #4
        Re: PhoneGap UILaunchImages Issue

        You don't need to wait for the Alpha PhoneGap Builder to be updated. Start the PhoneGap Builder, click Save, then click the link to edit the PhoneGap Build XML config file. Find and change the PhoneGap Version to cli-6.3.0

        Something must be going on... that was a fairly rapid succession from 6.1.0 to 6.3.0.

        Any reason why you don't want to use 5.2.0?
        Last edited by Davidk; 08-05-2016, 04:09 PM.


        • #5
          Re: PhoneGap UILaunchImages Issue

          Yep 6.3 is still not rendering right on the iPhone 5s (no going to take the time to put it through the application loader since I'm pretty sure I'll still get the same error). I'll just keep using 5.2 for now (doesn't affect my apps functionality as far as I can tell), and hopefully 6.4 will be the fix.


          • #6
            Re: PhoneGap UILaunchImages Issue

            I am having some issues with phonegap image processing on Samsung S6 edge with Android 5.1.1.
            App works well on the Samsung Tablet and IPAD 2 (current model).
            I am using a list to store the photo location and the A5 feature to transfer the photo to the server.
            I use the "Image Capture for List-Detail View - Camera/Photo Library wizard to manage the photo processing for me.
            On the Samsung phone, when I created phoneGap using 6.1.0 my app would reboot immediately after I took the photo and press the OK (to use the photo).
            However, if I waited 15 seconds, the app would continue.

            So, I tried the trick of forcing 6.3.0 and the app performs as planned.
            However, (there is always one of those), I occasionally get a phonegap Image processing error when I refresh the list (which downloads the photos from the server).
            I did not record the error, but will list here when I next experience it.

            So, a big thanks to DavidK for the hint. You have solved one of my issues.


            • #7
              Re: PhoneGap UILaunchImages Issue

              I tried to change the config file and save and upload the app to phone gap but when I do it reverts back to whatever option I have selected in the phone gap settings, can anyone else confirm that when they mainly change the phone gap version number in the config file that it actually uses that number when uploaded to phone gap?


              • #8
                Re: PhoneGap UILaunchImages Issue

                Hi Josh, YES!
                Are you changing the correct config file?
                Mine is located in:
                Named: config.xml


                • #9
                  Re: PhoneGap UILaunchImages Issue

                  Yes that is the config file I was trying to manually change. I could open the file and see the changes but for whatever reason the phone gap build kept reverting back to other settings. I have since gotten this to stop happen (though I don't know what I did to stop it from happening), and I haven't tested changing the config file again because I don't want to cause another issue inadvertently. Hopefully another patch will come out for alpha with the newer versions of phone gap available within the builder soon.


                  • #10
                    Re: PhoneGap UILaunchImages Issue

                    I assume you mean that the Alpha PhoneGap project setting page showed the value you entered.
                    But, when it was published to Phonegap it was changed to something else.
                    I had that problem once, it was due to the fact that I entered an incorrect PhoneGap version 'cli_6.2.0' not 'cli-6.2.0' or something like that.
                    Have fun!


                    • #11
                      Re: PhoneGap UILaunchImages Issue

                      I noticed in the most recent release of alpha anywhere the newest phone gap builder version (cli-6.3.0) is now available. I was very excited about this until I tried to update this setting (along with my android APK version number and my version number) and send the app to phone gap. When I downloaded the .ipa and used the application loader to send it to iTunes connect I am still getting the same image error stated above (where it doesn't believe my app is setup to handle an iPhone 5). I have attached an image of the iOS splash screen resources in my phone gap folder so hopefully someone will see what is wrong with the naming conventions of the file.

                      Also, when using the cli-6.3.0 version of phone gap I am getting the android error "Your APK's version code needs to be higher" however, I have incremented this value in the phone gap builder within alpha (and checked that it was updated in the xml file as well).

                      Once again it seems I can only get the ipa file to work when using the cli-5.2.0 version of phone gap and I can only get the apk to work when using the cli-6.2.0 phone gap version.

                      Please tell me someone else is experiencing these issue as well.

                      Screen Shot 2016-11-22 at 10.23.08 AM.png
                      Last edited by lilmofo812; 11-22-2016, 12:24 PM. Reason: Left out attached image