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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
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Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Printer not Activated?

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  • Printer not Activated?

    When I try to run a report on the client machine I get the working icon and the report never opens. I then I get a popup on the server with this message " Printer Not Activated" If I click OK the report runs. Next report same thing.
    Anybody know about this?
    Last edited by frankbicknell; 10-01-2016, 08:39 AM.
    Win 10 64 Development, Win 7 64 WAS 11-1, 2, Win 10 64 AA-1,2, MySql, dbForge Studio The Best MySQL GUI Tool IMHO. http://www.devart.com/dbforge/mysql/studio/

  • #2
    Re: Printer not Activated?

    Here is the popup that opens on the A5V12 Server.
    2016-10-01_8-26-28.png
    Win 10 64 Development, Win 7 64 WAS 11-1, 2, Win 10 64 AA-1,2, MySql, dbForge Studio The Best MySQL GUI Tool IMHO. http://www.devart.com/dbforge/mysql/studio/

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    • #3
      Re: Printer not Activated?

      I posted an error like this last week. I don't see any popups on the server, though in the xbasic error log on the server I get error messages about temp file(s) not found. On the Client I would get an error similar to what you posted. For me, I believe it had to do with installing later build version and then having to revert back to build 2689 and that the problem has to do with saving the report to PDF format. My theory is that later builds do something to the alpha dev computer and the alpha server computer that makes it difficult to go back to a prior version with the SaveTo PDF option. I suspect that the installer does not know how to downgrade the PDF stuff to match the version being re-installed.

      Going to build 3670 solved the problem on my dev computer and on the testing server, BUT now my UX that saves values from a checkbox control back to the WebSecurityMembers table is not quite right. It submits the form and saves the data, but the UX still appears dirty after the save. Which means the Submit and Refresh buttons are still enabled after the save and I cannot close the window without 'Resetting' the form, when I have the "Warn before closing.." turned on.
      Last edited by RichCPT; 10-04-2016, 11:12 AM. Reason: Corrected build # and problem description in 2nd para.

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      • #4
        Re: Printer not Activated?

        Hi Rich, My problem seems to have been caused by a win 10 update. I am really starting to hate win 10. I disable items in the windows firewall and then I get an immediate windows update and the items are re-enabled. I am looking at a 3rd party firewall. Anyhow I installed the latest pre-release and the problem went away.
        Win 10 64 Development, Win 7 64 WAS 11-1, 2, Win 10 64 AA-1,2, MySql, dbForge Studio The Best MySQL GUI Tool IMHO. http://www.devart.com/dbforge/mysql/studio/

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