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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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Checking licenses on Web Application Servers

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  • Checking licenses on Web Application Servers

    I received an email from Alpha Anywhere stating I had a beta license still activated (didn't even realize I had one in the first place) and that it would be deactivated next week. They told me I need to switch the license over to one of the other ones I have purchased (I have four WAS instances running with a load balancer all handled by zebra host), but I can't for the life of me find where I can check what licenses the Web Application Servers are using. Can anyone point me in the right direction?

  • #2
    Re: Checking licenses on Web Application Servers

    Go into the server configuration for each instance. You'll see all the licenses and a link for license details.

    If you are using always up, you can still run a second copy of Alpha for each instance so you can get to the configuration. (Right click on the server icon in the running programs tray.)


    • #3
      Re: Checking licenses on Web Application Servers

      I don't have the server icon in the running programs tray (I do know what icon you are talking about though). On the desktop of the server I do have icons that represent each instance, do I need to double click these to run them and then I'll be able to see the icon in the tray? And will running these affect the instances being run by always up?


      • #4
        Re: Checking licenses on Web Application Servers

        If you are running them in always up, they won't show in the tray.

        By double clicking them, you are running another instance on the same port. But they won't actually start because the port is in use. So they should not affect the instances already running, but they will show up in the tray and allow you to edit their configuration.

        However, they do take up memory and system resources, so you should close them after you are done.


        • #5
          Re: Checking licenses on Web Application Servers

          Exactly what I did but I do appreciate your quick response to this. After changing the licenses information do I need to restart the servers in Always Up?


          • #6
            Re: Checking licenses on Web Application Servers

            I don't know. I don't think it is necessary, but it can't hurt.


            • #7
              Re: Checking licenses on Web Application Servers

              Yes, you will need to restart the running instances as they will not automatically pick up the new license information. When running with AlwaysUp and making changes in a second instance, you will always need to restart the AlwaysUp instance to have any changes become active.

              Lenny Forziati
              Vice President, Internet Products and Technical Services
              Alpha Software Corporation