Email From issue

[lgrupido]

I am sending emails using email_send2 on a particular project.

No matter what I set the email_from parameter to, it ALWAYS says it is coming from the same email address. The from name is correct, but the from_email is not.

Even if I hard set it just before I send the email it always defaults back to the same sending address.

It only happens in one project. I have plenty of other projects and I've never seen this before.

I have looked in the email settings of the project properties and every other place I can think of to fix this.

If I send just a test message from the server email settings it works fine, so I know it is an issue in the project.

Ideas on where to look?

[Stan Mathews]

Re: Email From issue

May we see what you have now to use email_send2()?

[Davidk]

Re: Email From issue

Do you have anything in Project Properties, E-mail Settings?

[lgrupido]

Re: Email From issue

Here is the xbasic code I am using for the test. (Email addresses have been edited to protect the innocent from spam.)

the code works an sends every time. Not that I am setting the from_email parameter, but that is not what it ends up with.

When you receive the email, in the "from" you see:

Green Light [[email protected]]; on behalf of; Larry Grupido [[email protected]]

function Send_Reminder as c (e as p)

'==CONNECTION AND VARS

dim cn as SQL::Connection
cn.open("::name::mysql")

' debug(1)

vFrom_Name	= "Larry Grupido"
vFrom_Email	= "[email protected]"
vSubject	= "this is a test-3"
vMessage 	= "This is a test"
vTo 	= "[email protected]"
vCC 	= "[email protected]"
vBCC 	= "[email protected]"

dim pm as p
pm.From     = vFrom_Email
pm.From_Alias     = vFrom_Name
pm.To 		= vTo
pm.CC 		= vCC
pm.BCC 		= vBCC
pm.subject 	= vSubject
pm.HTML_message = VMessage
vStatus = "Email not sent - please check that all fields are filled in properly."

if vMessage > "" .and. vSubject > "" .and. vTo > "" .and. vFrom_Email > "" then
	flagResult = email_send2(pm,"Test",.t.,.f.,.f.)
	vStatus = "Success"
	IF flagResult = .f. THEN
		vStatus = "There was a problem sending the email."
	END IF
end if

cn.close()

Send_Reminder = "alert('"+vStatus+"');"

end function

[lgrupido]

Re: Email From issue

Project properties: email Settings is blank.

emailsettings.PNG

[Stan Mathews]

Re: Email From issue

The line

flagResult = email_send2(pm,"Test",.t.,.f.,.f.)


it telling Alpha to use the "Test" email profile.

Try it as

flagResult = email_send2(pm,"",.t.,.f.,.f.)

[lgrupido]

Re: Email From issue

That is how it started out.

I created the test email profile to see if creating a new profile would make a difference. It didn't.

I have tried it as "", "Default" and "Test". ("Default" is the name of the regular profile.)

They all do the same thing.

[GGandhi]

Re: Email From issue

what is the setting in default email ( view->settings->email)
is that gmail?

[lgrupido]

Re: Email From issue

So ..

I changed the test email setting to use a completely different email account. (I set it up with my personal email.)

And with that new account it operates properly.

So there is something in particular stuck on that account. I don't understand, though, why it works properly when using the server to send a test message in the setup.

Unless ...

I'm going to set the from address to be the exact same as the account address. I was using another address on the same domain, but maybe it doesn't like any deviation from the account at all in the from ...

I'll write back in a moment!

[lgrupido]

Re: Email From issue

Issue Solved! (Sort of)

The server won't allow email aliases, even if the alias is from the same domain. It still sends the email, but it is doing that weird change the from email address thing.

Why it decided on Darla's address as the default, I have no idea.

FYI: This is a gmail server. There may be a configuration setting I'm missing.

Anyone else using gmail and have this issue?

[lgrupido]

Re: Email From issue

Yes GGandhi,it's Gmail. (See messages, above.)

[GGandhi]

Re: Email From issue

i think gmail does not allow, different alias than the person with the account.

[Davidk]

Re: Email From issue

I'm not seeing an issue here. I ran your code and all is ok.

The "on behalf of" stuff is worrying. I wonder if your email or system has been hacked, spoofed, whatever it's called. When I get incoming mail containing "on behalf of" I know something is wrong somewhere.

I also just changed my Alpha Email settings to use my GMail account... and used a from email address of [email protected]. I got my email without any odd stuff in it.

[GGandhi]

Re: Email From issue

is it possible that they have done these steps?
https://support.google.com/mail/answer/22370?hl=en

[lgrupido]

Re: Email From issue

I don't know how their email is setup, exactly.

I believe it is a gmail account for business. They run their entire domain through it.

That's going to be something to look at next week ...