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Scrolling Panel Card Issues (not responsive) When Touching a Control first

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    Scrolling Panel Card Issues (not responsive) When Touching a Control first

    Hi There,
    We have a simple UX with a Panel Card, a container, and some controls inside the container.

    We are noticing a behavior that if your finger touches a control to initiate a scroll - the panel does not scroll properly.
    If we touch white space and scroll - everything behaves as normal.

    I think this may have to do with the control 'swallowing' the touch event and not passing it to the container for scrolling - or vice versa, the container/panel passing the event to the control without recognizing it as a scroll.

    Has anyone seen this behaviour and has anyone been able to work around this behaviour?
    Scott Moniz - Computer Programmer/Analyst
    REA Inc.
    http://reainc.net
    (416)-533-3777
    [email protected]

    REA INC offers consulting services, programming services, systems design, database design, third party payment gateway integration (CHASE, PAYPAL, AUTHORIZE.NET) and developer support.
    If you need custom code, or 1-to-1 mentoring in any facet of your database/web application design,
    contact us to discuss options.

    #2
    Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

    The layout is key. My workaround was to create a 15px sidebar for scrolling purposes, in other words, a built-in area that always leaves room for a finger. There is probably some sort of code solution but I think you'll have to get into what type of controls and what type of containers and what kind of end product, for instance PGB or web app? It seems to me that for the most part, the design of the layout will solve the issue. If you were using an editor control, then you might find scrolling works and the touch event into the control would trigger the editor and not scroll.
    Like I said initially, Layout is key, so I went the route of providing a scrollable area by way of margin or panel layout with a 15px panel on the left to provide for a quick scrollable object outside of the layout of the controls.
    NWCOPRO: Nuisance Wildlife Control Software My Application: http://www.nwcopro.com "Without forgetting, we would have no memory at all...now what was I saying?"

    Comment


      #3
      Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

      It's a common and known issue. I try to leave empty space at the left and right edges of the panelcard and ask users to start a scroll by touching on an empty part of the screen... e.g. between controls or the edges of the screen.

      Comment


        #4
        Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

        same with the other replies. Unless the object on the panel is scrollable itself I've been placing everything in a container with a 5% space on both sides of it.

        Comment


          #5
          Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

          Thank you to all who answered - I will take the approach outlined. The bad thing is I cannot ask users to do this because it is a public site and I do not have access to users.

          Has this issue been fixed in the most recent version or are you all on the most recent?
          Scott Moniz - Computer Programmer/Analyst
          REA Inc.
          http://reainc.net
          (416)-533-3777
          [email protected]

          REA INC offers consulting services, programming services, systems design, database design, third party payment gateway integration (CHASE, PAYPAL, AUTHORIZE.NET) and developer support.
          If you need custom code, or 1-to-1 mentoring in any facet of your database/web application design,
          contact us to discuss options.

          Comment


            #6
            Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

            It's considered a generic mobile problem. From Alpha...

            We have bumped into this before, and it is a generic mobile problem. The issue is that when a user drags on an edit control, there is no good way to know whether a scroll should be done, or whether the users is selecting text. If I'm understanding the question correctly, the generic solution we've been moving towards is to use the form view for detail views in the list. This way there are no edits in the detail view to mess with scrolling and/or the layout of the screen (which can get trashed if you focus on an edit at the bottom of the screen and the soft keyboard covers it), instead an editor is used to edit the values.
            Last edited by Davidk; November 16, 2017, 05:02 PM.

            Comment


              #7
              Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

              Thanks David - Appreciate the insight
              Scott Moniz - Computer Programmer/Analyst
              REA Inc.
              http://reainc.net
              (416)-533-3777
              [email protected]

              REA INC offers consulting services, programming services, systems design, database design, third party payment gateway integration (CHASE, PAYPAL, AUTHORIZE.NET) and developer support.
              If you need custom code, or 1-to-1 mentoring in any facet of your database/web application design,
              contact us to discuss options.

              Comment


                #8
                Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

                Has anyone used the 'Custom Scroll Indicator Settings' and had this work? If i can get my right side px to show as grey or similar to a browser scrollbar on mobile devices, that may work.. Thoughts?
                Scott Moniz - Computer Programmer/Analyst
                REA Inc.
                http://reainc.net
                (416)-533-3777
                [email protected]

                REA INC offers consulting services, programming services, systems design, database design, third party payment gateway integration (CHASE, PAYPAL, AUTHORIZE.NET) and developer support.
                If you need custom code, or 1-to-1 mentoring in any facet of your database/web application design,
                contact us to discuss options.

                Comment


                  #9
                  Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

                  Originally posted by Davidk View Post
                  It's considered a generic mobile problem. From Alpha...
                  I believe you can also disable all of the controls on the panel so they cannot be edited. Then have something to enable them all (or specific ones) to edit.

                  Comment


                    #10
                    Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

                    You can try a small animated gif like a loader to indicate swipe motions. Like I said a small 15px sidebar might look nice with a black background and a clear ani gif indicating a scroll motion option, or something similar.
                    NWCOPRO: Nuisance Wildlife Control Software My Application: http://www.nwcopro.com "Without forgetting, we would have no memory at all...now what was I saying?"

                    Comment


                      #11
                      Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

                      It'd be nice if we didn't have to find work-arounds for such common use. I don't see an issue like this with other apps.

                      Movement can be detected on the screen. If a tap... and release... if an input control is there, then that control responds. If it's a tap and you move by more than a threshold amount then you're scrolling.

                      I'm sure it's far more complex... but I'd like to see this fixed.

                      Comment


                        #12
                        Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

                        I share your sentiments David. These workarounds might be okay if we could tell our users "hey use the right side to scroll". But this will be a public app.
                        Scott Moniz - Computer Programmer/Analyst
                        REA Inc.
                        http://reainc.net
                        (416)-533-3777
                        [email protected]

                        REA INC offers consulting services, programming services, systems design, database design, third party payment gateway integration (CHASE, PAYPAL, AUTHORIZE.NET) and developer support.
                        If you need custom code, or 1-to-1 mentoring in any facet of your database/web application design,
                        contact us to discuss options.

                        Comment


                          #13
                          Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

                          Public or no, an explanation of use for such a common, intuitive gesture shouldn't be needed.

                          Comment


                            #14
                            Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

                            100% Agree
                            Scott Moniz - Computer Programmer/Analyst
                            REA Inc.
                            http://reainc.net
                            (416)-533-3777
                            [email protected]

                            REA INC offers consulting services, programming services, systems design, database design, third party payment gateway integration (CHASE, PAYPAL, AUTHORIZE.NET) and developer support.
                            If you need custom code, or 1-to-1 mentoring in any facet of your database/web application design,
                            contact us to discuss options.

                            Comment


                              #15
                              Re: Scrolling Panel Card Issues (not responsive) When Touching a Control first

                              I think with all the stuff on the road map for AA moving forward, this kind of thing (very basic problem at the root of the mobile use case) should get the priority, I avoid mobile development because of this kind of thing, it unacceptable in an application like AA.
                              Insanity: doing the same thing over and over again and expecting different results.
                              Albert Einstein, (attributed)
                              US (German-born) physicist (1879 - 1955)

                              Comment

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