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Alpha V12 crash and dramatically slow

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  • Alpha V12 crash and dramatically slow

    I was busy formatting fields in a mother/child form based on a set when Alpha crashed forcing a restart of the application. On restart Alpha was dramatically slow taking literally minutes to start up and remained slow on accessing the database I was working on before the crash. Trying to open other databases made no difference.

    I then opened the database I was working on prior to the crash with V11 and it opened in a flash.

    I uninstalled Alpha V12, rebooted and reinstalled. Still the same problem!

    Is there perhaps a file that remains after uninstalling that could cause the problem; or maybe a registry entry?

    I would appreciate assistance from anyone that can help getting around this problem as my V12 is essentially unusable at the moment.

    Regards

  • #2
    Re: Alpha V12 crash and dramatically slow

    Not to be a nerd but you should probably report back here with your build number for both the server and the app as well as your os
    Also, I can see where if you are using an external hard drive on a powered usb hub and the powered hub loses power there can be all sorts of wierdness, at least on my system where I have several external hard drives on two different powered hubs.
    I am very particular about whats going on under the hood of my PC and look at my error logs like a blood hound until I figure out what process was hanging and why. Get into your event viewer and look at system logs. I find that often times (over the years) system hangs have little to do with the program that had the hang up or crash - they are just reacting to something else going on.

    Last year it was one of my scsi drives in a raid array that was going bad. After the same crash happened 3 times (within a month or so of the time I installed an outdated usb driver) I finally figured out that it was not the driver it was the hard drive. I eliminated it from the array and have not had any problems since. Programs crashing and slow access seem more like a hardware issue (to me) and as I said I would suggest looking at your error logs to see what was actually involved with the crash. If you got one of those famous "Microsoft is looking for solutions" pop up windows - you can bet there's info on the crash in the log files...
    NWCOPRO: Nuisance Wildlife Control Software My Application: http://www.nwcopro.com "Without forgetting, we would have no memory at all...now what was I saying?"

    Comment


    • #3
      Re: Alpha V12 crash and dramatically slow

      Thank you for responding, Charles. I hear what you say; sorry, I have only just joined the forum.

      Thankfully I have managed to get Alpha Anywhere up to speed again.

      Using Tune-Up Utilities 2014 I cleaned and defragged the registry, rebooted and wallah!

      I am running off an internally powered hard drive.

      Comment


      • #4
        Re: Alpha V12 crash and dramatically slow

        Okay so if that fixed your problem, you should still look to see what caused it. It could be as simple as a memory issue, or a browser based issue - either way if a registry cleaner helped once you can almost be assured whatever caused the issue will repeat itself. Its also been my experience in the past ( I used to fix PC's) that most errors like that are browser related, ie something downloaded - and word to the wise don't let your kids use your PC to play minecraft or install mods to the same I have seen two other PC's in my household go wacko due to minecraft related use. Kids tend to click anything ya know. I also used to get guys who would bring me their computers and tell me they didnt know what was wrong and if I find anything objectionable on the computer it was because they let their crazy uncle "borrow" it, lol - ya OK!
        Funny but, stuff happens...

        Regardless, I would still check your logs via the event viewer, and carefully review what Tune-Up did to resolve the issue. Glad to hear your good again!
        NWCOPRO: Nuisance Wildlife Control Software My Application: http://www.nwcopro.com "Without forgetting, we would have no memory at all...now what was I saying?"

        Comment


        • #5
          Re: Alpha V12 crash and dramatically slow

          check the code archive - there are three functions in there to clean the alpha registry at boot up - not sure when they started but they keep a lot of info in their registry about temporary files, and if it gets loaded, the only resort is to clean the registry, or use the three functions
          Cole Custom Programming - Terrell, Texas
          972 524 8714
          martin_w_cole@msn.com

          ____________________
          "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

          Comment


          • #6
            Re: Alpha V12 crash and dramatically slow

            Thanks for adding that Martin - I did not know that!
            NWCOPRO: Nuisance Wildlife Control Software My Application: http://www.nwcopro.com "Without forgetting, we would have no memory at all...now what was I saying?"

            Comment


            • #7
              Re: Alpha V12 crash and dramatically slow

              I have not been to forum for a while, but now have Alpha Anywhere on a desktop with 16g f Ram using Windows 8. Only have windows defender AV. Performance of alpha is shocking. Hangs for long periods.

              I am currently in a really poor place for connectivity to the web, and need this to work better as I did not bring my pc with Alpha 11. Any help or ideas would be appreciated
              -----------------------------------------------
              Regards
              Mark Pearson
              mark.pearson@onestopsolutions.com.au
              Youtube channel
              Website

              Comment


              • #8
                Re: Alpha V12 crash and dramatically slow

                This is the reason I dont want to read this forum because of very frustrating experiences of veterans. But cannot do anything about it, it is the only resource of help, WIKI is yak, google it and you will wont find info except the forum. Hope it will be resolved coz I tried it and I get the same result.

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                • #9
                  Re: Alpha V12 crash and dramatically slow

                  I am running on Windows 7 Pro with Alpha Version 12.2 Build 4237. I am convinced the problem I experienced came from me renaming some objects in my database and as Martin said earlier, I think a lot of temporary file names were generated in the Alpha registry which resulted in Alpha hanging and slowing to a crawl.

                  A register clean-up utility will hopefully work for you as well as the utility looks for orphaned files and clears them out. Good luck!

                  Comment


                  • #10
                    Re: Alpha V12 crash and dramatically slow

                    Ok - I am tsill having issues, but have got some improvement when I turned off windows update. It literally was trying to download and install 600mb of files. If this was happening on all the machines here, it would have created a snail pace across the bandwidth. About 300 people using a satellite pipe.

                    I also removed unwanted startup files. It seems having I7 processor with 16GB of RAM makes no difference. I will now look at the registry issue
                    -----------------------------------------------
                    Regards
                    Mark Pearson
                    mark.pearson@onestopsolutions.com.au
                    Youtube channel
                    Website

                    Comment


                    • #11
                      Re: Alpha V12 crash and dramatically slow

                      Program performs great now, so I am presuming it was internet speed with downloading windows updates in the background
                      -----------------------------------------------
                      Regards
                      Mark Pearson
                      mark.pearson@onestopsolutions.com.au
                      Youtube channel
                      Website

                      Comment


                      • #12
                        Re: Alpha V12 crash and dramatically slow

                        Here are functions to keep Alpha temporary files clean, and the "Alpha" registry clean.

                        http://msgboard.alphasoftware.com/al...n-the-registry
                        Cole Custom Programming - Terrell, Texas
                        972 524 8714
                        martin_w_cole@msn.com

                        ____________________
                        "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

                        Comment


                        • #13
                          Re: Alpha V12 crash and dramatically slow

                          Thank you Martin. Reading the post I am sure this is what I experienced that lead to the crash/slow-down.
                          I will see if it works with V12.

                          Nice to have Pro's like you helping us battlers!

                          Comment


                          • #14
                            Re: Alpha V12 crash and dramatically slow

                            Sorry to add to this post long after it was long ago originally started. I'm happy to start a fresh if it suits moderators.

                            We have just recently experienced this "crash and dramatically slow" on all of our programmers computers. So slow that you could make 10 coffees and come back and it'd still be loading a comp.
                            The Tune-Up Utilities 2014 suggested by Hennie made a world of difference
                            The "Alpha" registry clean suggested by Martinwcole didn't make much of a difference.

                            We are running Alpha Anywhere Version (Registered): 12 Compiler: Microsoft C Compiler version 1800
                            Build: 3109 (THIS IS A BETA RELEASE OF Alpha Anywhere)
                            Addins: 4542 (THIS IS A BETA RELEASE OF ADDINS)

                            We are sharing one project in Copy and ensuring one person opens a component at any one time. Not sure if this would make a difference or not.

                            We haven't experienced it in the past and of late the last couple of changes we have made are
                            -utilisng beta release in alpha (happened about 3-4 days ago)
                            -utilising copy to share project file (happened about 2 weeks ago)

                            Any suggestions you have would be greatly appreciated. My concern is that it may happen again in the future.

                            Thanks

                            Comment


                            • #15
                              Re: Alpha V12 crash and dramatically slow

                              I would never use a beta in a production environment. Try going to the most recent non beta release.
                              Are the programmers working on a local copy of the app? or a copy on the server/lan?
                              If something worked Monday, everywhere, and on Tuesday does not work everywhere - obviously, something changed.

                              If it is common to all users on the network that use Alpha, but not other software that use the server (like Word opening documents on the server) you can bet it is most likely a recent update in your anti-virus/protective software. It could also be a Windows update, but in that case there would be a LOT of users complaining.

                              If it is common to all users for ALL software that use server, then it is a server related issue.

                              I would first roll back to a non beta version and test.
                              Cole Custom Programming - Terrell, Texas
                              972 524 8714
                              martin_w_cole@msn.com

                              ____________________
                              "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

                              Comment

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