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Alpha Anywhere Developer Edition Activation

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  • Alpha Anywhere Developer Edition Activation

    Hi All
    I do not know if this is the right place to place this query.
    Just installed a new Alpha Anywhere Developer Edition.
    When launching the developer I get a message "You are not authorized to use this version of Alpha Anywhere" see attached image. There is a link that says "Click here" for additional information. When I click on the link, I get the this message:
    Server Error in '/' Application.-----------------------------------------------------------
    The resource cannot be found.
    Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

    Requested URL: /ActivationError.aspx
    -----------------------------------------------------------
    Version Information: Microsoft .NET Framework Version:2.0.50727.3655; ASP.NET Version:2.0.50727.3658
    I would really appreciate any pointers here.
    Thanks
    Peter
    Attached Files

  • #2
    Re: Alpha Anywhere Developer Edition Activation

    Would seem to be a good time to contact Customer Service.
    There can be only one.

    Comment


    • #3
      Re: Alpha Anywhere Developer Edition Activation

      Peter,

      While the Click here link is not working, what that message is telling you is that your subscription has expired and you are only entitled to use up through build 2038. If this is incorrect or if you would like to renew your subscription, contact customer Service and they will help you. If it is correct, you will need to install an older patch to go back to a build that your subscription allows.

      -Lenny

      Lenny Forziati
      Vice President, Internet Products and Technical Services
      Alpha Software Corporation

      Comment


      • #4
        Re: Alpha Anywhere Developer Edition Activation

        Lenny, there is good info in Peters post. Namely you have a duff link.
        Hope this helps resolve it.
        AAS and ASA sites were thoroughly blitzed before launch.
        See our Hybrid Option here;
        https://hybridapps.example-software.com/


        There are 3 things you can do in any situation;
        Live with it, Change it or Walk away from it.

        Comment


        • #5
          Re: Alpha Anywhere Developer Edition Activation

          Hi guys
          This is a subscription renewal purchased two days ago.
          It does not actually alow me to get to the stage to enter the key..

          Thanks

          Comment


          • #6
            Re: Alpha Anywhere Developer Edition Activation

            That's tough Peter.
            Still there should be someone Manning the emails, so try Lenny, he's good.
            Also, Richard ([email protected]) is always interested.
            See our Hybrid Option here;
            https://hybridapps.example-software.com/


            There are 3 things you can do in any situation;
            Live with it, Change it or Walk away from it.

            Comment


            • #7
              Re: Alpha Anywhere Developer Edition Activation

              Peter, you purchased a new license instead of renewing your subscription. I've gone ahead and applied the new term to your existing license and cancelled the newer one so just restarting Alpha will be all you need to do.

              -Lenny

              Lenny Forziati
              Vice President, Internet Products and Technical Services
              Alpha Software Corporation

              Comment


              • #8
                Re: Alpha Anywhere Developer Edition Activation

                Thank you guys for all the inputs.
                I do not know who who said this once but it goes like this.
                "There is a definite correlation between how vibrant a product support/community board is and the success of that product"

                Much appreciated.
                Peter

                Comment

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