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FTP_GET_FILE() - Could Not Get File

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  • FTP_GET_FILE() - Could Not Get File

    Web app running 6699-5464.

    I'm trying to use the FTP_GET_FILE() function but keep getting a "could not get file" error (screenshots below). I've confirmed the file is present and I can use FileZilla (using the same credentials) to get this test file. I'm unsure what the problem might be.

    Alpha's Documentation Link: https://documentation.alphasoftware....20Function.xml

    The big picture here is that I'm writing a runtime process that will need to download CSV files via FTP and then process each file inserting the data into my apps SQL DB.
    Ashampoo_Snap_Tuesday, August 11, 2020_12h35m57s_002_.png
    Ashampoo_Snap_Tuesday, August 11, 2020_12h19m52s_001_.png
    Mike Brown - Contact Me
    Programmatic Technologies, LLC
    Programmatic-Technologies.com
    Independent Developer & Consultant

  • #2
    What is the directory that is opened when you connect with ftp?

    The documentation for the source file doesn't have the c:\ in it. Note it is a subdirectory of the directory opened when ftp connects.
    "/technical_documentation/learningcenter.asp"
    Al Buchholz
    Bookwood Systems, LTD
    Weekly QReportBuilder Webinars Thursday 1 pm CST

    Occam's Razor - KISS
    Normalize till it hurts - De-normalize till it works.
    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
    When we triage a problem it is much easier to read sample systems than to read a mind.
    "Make it as simple as possible, but not simpler."
    Albert Einstein

    Comment


    • #3
      Thanks Al ... I see the blunder I made but even after fixing it I get the same issue.

      Ashampoo_Snap_Wednesday, August 12, 2020_08h26m01s_001_.png
      Mike Brown - Contact Me
      Programmatic Technologies, LLC
      Programmatic-Technologies.com
      Independent Developer & Consultant

      Comment


      • #4
        Does "test.txt" work? ie without /

        Hard to debug without hands on and more info about the FTP and default directory.
        Al Buchholz
        Bookwood Systems, LTD
        Weekly QReportBuilder Webinars Thursday 1 pm CST

        Occam's Razor - KISS
        Normalize till it hurts - De-normalize till it works.
        Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
        When we triage a problem it is much easier to read sample systems than to read a mind.
        "Make it as simple as possible, but not simpler."
        Albert Einstein

        Comment


        • #5
          I've tried several different things including that. The FTP user credentials I'm using opens into the server's A5Webroot. This function doesn't return any errors that I see so what the problem might be is a mystery to me. Even tried a different server with no luck.

          FileZilla doesn't have any problems using the very same credentials.
          Mike Brown - Contact Me
          Programmatic Technologies, LLC
          Programmatic-Technologies.com
          Independent Developer & Consultant

          Comment


          • #6
            Why did my post get moved to the desktop forum? ...is FTP_GET_FILE() only a desktop function? It doesn't say that in the documentation. Plus the very first sentence in my first post says web app.
            Mike Brown - Contact Me
            Programmatic Technologies, LLC
            Programmatic-Technologies.com
            Independent Developer & Consultant

            Comment


            • #7
              Originally posted by mikeallenbrown View Post
              Web app running 6699-5464.

              The big picture here is that I'm writing a runtime process
              this might be why

              Comment


              • #8
                Couple of suggestions:

                1. What encryption options are set in FileZilla? If it's not 'Only use plain FTP' this might explain why FileZilla works & Alpha doesn't
                2. Have you tried FTP_GET_LIST() to see if you're making a valid connection to the server. If this works it may also give you a clue what to use in the FTP_GET_FILE() command
                3. Try to find an alternative 'secure' method to transfer the files

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