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V12 with Outlook 2016

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  • V12 with Outlook 2016


    I have a V10 application that email invoices as PDFs via Outlook.

    Worked as should for years since V8.

    Now I have Outlook 2016 set as my default email client on a new Windows 10 notebook.

    And when I try it in AA V12 the dialogue says there is no default email account.

    I have set Outlook 2016 as the default client in settings.
    In the Outlook 2016 options the default program is Outlook 2016.

    Typical isn't it!
    It works fine for years and then a new operating system, a new version of Outlook and a new version of Alpha and the wheel comes off the bike...AGAIN!

    Does anyone have any idea what could cause this?

    Many Thanks

    Database Software Solutions Limited
    PRECISE360 -

  • #2
    Re: V12 with Outlook 2016

    What version of outlook were you using before?


    • #3
      Re: V12 with Outlook 2016

      Office 2010 & Office 2013
      Although installed V16 after I installed AA on the laptop
      Database Software Solutions Limited
      PRECISE360 -
      LYNCHPIN -


      • #4
        Re: V12 with Outlook 2016

        I just tested on one of our computers. Outlook 2016, AA ver 12 BUT the machine has windows 7. I was able to create an email with attachment from alpha. What method are you using to create the email?


        • #5
          Re: V12 with Outlook 2016

          I have win 10 - outlook 10 and v12
          The only issue I have is that v12 only seems to not error if outlook 10 is closed.
          This is the same on a client's win7 machines(all 38 of them) and their one win10 machine
          I don't have a later version of outlook to test to be able to help you.
          Dave Mason

          Skype is dave.mason46


          • #6
            Re: V12 with Outlook 2016

            The windows 10 default mailer works well.

            Discernment is not needed in things that differ, but in those things that appear to be the same. - Miles Sanford


            • #7
              Re: V12 with Outlook 2016

              The code that Alex and I use to email a report looks like this

              if var->cOutput = "Email" .AND. var->cEmail <> "" then
              if var->cFiles <> "" then
              var->cFiles = "Q:\eastmnts\Docs" + chr(92) + var->nJobno + "Invoice.pdf" + crlf(1) + var->cFiles
              var->cFiles = "Q:\eastmnts\Docs" + chr(92) + var->nJobno + "Invoice.pdf"
              end if
              :report.SaveAs("JobInvcs", "pdf", "Jobno = var->nJobno", "", "Q:\eastmnts\Docs" + chr(92) + var->nJobno + "Invoice.pdf", .F.)
              cMsg = "Please see the attached files."+crlf(2)+"Best Regards"+crlf(2)+"Eastments Ltd"
              email_client_external(cEmail, "Eastments Ltd Invoice", cMsg, cFiles, "", "")
              end if

              Nothing very complicated!



              • #8
                Re: V12 with Outlook 2016

                That's pretty much the same as we do it. Sorry I can't help further since I don't have Win 10, works fine on Win 7.


                • #9
                  Re: V12 with Outlook 2016

                  From that it seems logical that Win10 stores the default email client information in a different registry location than prior versions and Alpha is not finding it.
                  There can be only one.


                  • #10
                    Re: V12 with Outlook 2016

                    Hello Everyone

                    Many thanks for your input.

                    I solved the problem by

                    right click on Win 10 start button

                    control panel


                    default settings


                    set to ALL defaults

                    Emails and their attachments work as the original V8 code tells them to.

                    Kind Regards

                    Database Software Solutions Limited
                    PRECISE360 -
                    LYNCHPIN -


                    • #11
                      Re: V12 with Outlook 2016

                      Hi Alex,
                      I'm not getting that path in Win 10.

                      I have:

                      Control panel
                      --Default Programs
                      ---Set default programs
                      ----Outlook 2016
                      -----Choose defaults for this program
                      ------Select All checkbox

                      I just wanted to mention that because some of the other options were similar.

                      Discernment is not needed in things that differ, but in those things that appear to be the same. - Miles Sanford