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Shadow database issues on Windows 10 (creating RMUF file)

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    #1

    Shadow database issues on Windows 10 (creating RMUF file)

    I have an existing application that is shared on a server that has been operational for approx 5 years now. One of the client machines (all windows 7) has been replaced with a windows 10 machine. I installed the shadow database on this machine like I did all others and the shadow appears to run without issue. As soon as the computer is rebooted, executing the shadow database returns the cannot create the multi user file at network path error. I assumed it was a windows 10 issue reconnecting the network drive but this is not the case. The user can open and has full access to the network folder where the application is shared. Right now the user must re-install the shadow database every time his computer is rebooted. This of course is not an acceptable solution. Has anyone come across this issue with windows 10. At this point I am really stumped so any suggestions would be appreciated. FYI, the shadow database is run with administrator rights. My best guess right now is their is some type of new security feature with Windows 10 that I am not familiar with that is causing this issue.
    Thanks,
    James
    Tags: None
    #2
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    FYI, the shadow database is located in the users documents folder if it matters.
    Thanks,
    James

    Comment

      #3
      Re: Shadow database issues on Windows 10 (creating RMUF file)

      Originally posted by jhackney View Post
      FYI, the shadow database is located in the users documents folder if it matters.
      I had similar problems with Windows 10, but don't recall if it was the identical problem.

      I was able to resolve my shadow problems by creating the shadow in the directory C:\Shadow. Might be worth a try...

      Comment

        #4
        Re: Shadow database issues on Windows 10 (creating RMUF file)

        Tim, I tried this and it did not work. Thanks for the suggestion.
        Thanks,
        James

        Comment

          #5
          Re: Shadow database issues on Windows 10 (creating RMUF file)

          Originally posted by jhackney View Post
          Tim, I tried this and it did not work. Thanks for the suggestion.
          The only other suggestion I have is...

          We have about 12 workstations running shadows and all are running Windows 7 except two of them, which are running Windows 10. On all of our machines we have a mapped network drive mapped to the shared data folder on the server (we use drive R:\). For some reason the two Windows 10 machines must first access drive R:\ once with explorer before we are able to access the shadowed app shortcut.

          When the Windows 10 machines are first booted up, the mapped drive is shown as unavailable with a red X through it. When we access it through explorer, the contents are shown, the red X disappears and then the shadow app will run as long as the machine stays turned on.

          The mapped drive is available on startup with all the Windows 7 machines but the Windows 10 computers behave differently.

          I've never found a solution to this other than train the users to do the above each time the computer is restarted.

          Hope this helps!

          Comment

            #6
            Re: Shadow database issues on Windows 10 (creating RMUF file)

            Sounds like a sharing issue to me in all cases.
            I never use a mapped drive letter, but rather a path using the name of the server.
            likeL:
            \\servername\drive\appfolder\adbname.adb
            always seems to work.
            Dave Mason
            [email protected]
            Skype is dave.mason46

            Comment

              #7
              Re: Shadow database issues on Windows 10 (creating RMUF file)

              I also use a path:
              \\serverName\sharedFolder\appFolder\adbname.adb

              I have tried creating a mapped drive but it does not work just like the path. Just like Tim stated, a reboot will place a red X next to the mapped drive until you physically enter the mapped location using file explorer. Unfortunately, I did try and access the database after the mapped drive was established to no avail.

              Tim, on another note, have you tried to use a path instead of a mapped drive to solve your issue. If you do and it works, I would like to know.
              Thanks,
              James

              Comment

                #8
                Re: Shadow database issues on Windows 10 (creating RMUF file)

                Originally posted by jhackney View Post
                I also use a path:
                \\serverName\sharedFolder\appFolder\adbname.adb

                I have tried creating a mapped drive but it does not work just like the path. Just like Tim stated, a reboot will place a red X next to the mapped drive until you physically enter the mapped location using file explorer. Unfortunately, I did try and access the database after the mapped drive was established to no avail.

                Tim, on another note, have you tried to use a path instead of a mapped drive to solve your issue. If you do and it works, I would like to know.
                I will try it tomorrow when at the office and report back.

                Comment

                  #9
                  Re: Shadow database issues on Windows 10 (creating RMUF file)

                  Originally posted by jhackney View Post
                  Tim, on another note, have you tried to use a path instead of a mapped drive to solve your issue. If you do and it works, I would like to know.
                  James,
                  I redid my shortcut/shadow using the network path instead of a mapped drive and the application can now be started immediately upon startup without having to do the extra step mentioned above.

                  Unfortunately, I don't have any more suggestions to solve your issue but it's pointing to it being a computer issue rather than an Alpha issue.

                  Good luck...

                  Comment

                    #10
                    Re: Shadow database issues on Windows 10 (creating RMUF file)

                    Great. At least one problem was solved. I always figured my issue was with Windows 10. I'm just not sure how to go about solving it. Now that I know for sure someone else has it working with Windows 10, I can start to troll the Windows 10 help sites.
                    Thanks,
                    James

                    Comment

                      #11
                      Re: Shadow database issues on Windows 10 (creating RMUF file)

                      Just as a matter of interest we always force the shadow to be created in a specific folder on the local C drive rather than letting Alpha's default choice of My Documents as often the My Documents files are redirected to a folder on the network server thus totally nullifying any benefits of shadowing.
                      Bob
                      Bob Whitaker

                      Comment

                        #12
                        Re: Shadow database issues on Windows 10 (creating RMUF file)

                        On creating a mapped drive, you may benefit from selecting that it reconnect on startup of windows.
                        MY shadow folder always under my runtime folder which is not in the program files.
                        Dave Mason
                        [email protected]
                        Skype is dave.mason46

                        Comment

                          #13
                          Re: Shadow database issues on Windows 10 (creating RMUF file)

                          Couple of long shots.
                          The builds need to be the same between the dev and rt application tools.
                          Win10 does not like outside influences changing files under its control. Try moving away from My Documents as Bob suggests. It's a permissions problem if the app and rt build are the same.
                          See our Hybrid Option here;
                          https://hybridapps.example-software.com/

                          Apologies to anyone I haven't managed to upset yet.
                          You are held in a queue and I will get to you soon.

                          Comment

                            #14
                            Re: Shadow database issues on Windows 10 (creating RMUF file)

                            Thanks for the recommendations. I did try and change the shadow location to 2 other places outside My Documents to no avail. At this point, I am going with a complete re-install of windows 10 and try again. We used an outside party to setup this machine originally which I regret.
                            Thanks,
                            James

                            Comment

                              #15
                              Re: Shadow database issues on Windows 10 (creating RMUF file)

                              Well I know Alpha works on Win10 as I have it on site. Did you try running;
                              Run as administrator first time around.
                              Also run Compatibility check. ( go for Win7 ).
                              I doubt a reinstall of W10 will make a difference but it's your call. Try the above first if you haven't got the drains dug up already.
                              See our Hybrid Option here;
                              https://hybridapps.example-software.com/

                              Apologies to anyone I haven't managed to upset yet.
                              You are held in a queue and I will get to you soon.

                              Comment

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