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Shadow database issues on Windows 10 (creating RMUF file)

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  • jhackney
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    Terry, thanks for the idea. I have always used the path method over the mapped drive. As it turns out, the issue with this particular computer was with Windows UAC. User would open the application and the error would occur b/c the user is not getting the chance to enter his credentials for the network path. Turning off UAC corrects this issue. Opening the runtime first and then trying to browse to the network path triggers the credentials screen and corrects the issue until the next reboot. Accessing the application through a shortcut to the shadow database does not trigger the credentials screen and causes the error. It appears to me that the runtime is not fully compliant with Windows 10 security.

    Leave a comment:


  • Terrymorgan
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    You should use the server name path & not a mapped drive, this is best practise & should resolve your issues.
    If you just open the database via the server name it shows all the tables in the control panel automatically using the server name & then you can refresh or network optimise from there. You may need to recreate the shortcut to use server name path.
    The only other issue you may have is if you have any hard coding using the mapped drive, which will need changing to be recoded to use server name path.
    You also might want to network optimise to a shadow folder on the server, create a batch file to robocopy the shadow folder from the server to client. Give each user a shortcut to run the batch file as this method refreshes the clients much quicker.
    I will help further if you need.
    Terry

    Leave a comment:


  • DaveM
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    If you share the server folder to anyone w/read and write, it may save you a lot of hassle

    Leave a comment:


  • jhackney
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    Ted, I will try doing this and report back. Of course it would be nice if you had more control over UAC and could setup program specific rules like you do with the Firewall.

    FYI, I did not mention before but there is a firewall rule in place for the runtime so that should not be the issue.

    Leave a comment:


  • Ted Giles
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    "Of course I cancel the opening of the shared database directly."
    Try completing the process.

    You could turn off the UAC user access controls, or downgrade the setting and see what happens.

    Leave a comment:


  • jhackney
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    Finally have the issue isolated to Windows Security but I am not sure how to correct on Windows 10. Below is what I have figured out.
    • You can easily access the shared folders on the network through Windows Explorer or through a shortcut on the desktop.
    • Opening the Alpha Runtime I tried to open the shared database on the network directly. However, as soon as the shared folder is selected, a Windows Security alert pops up and wants the user name and password. I enter the info and check remember credentials. Of course I cancel the opening of the shared database directly.
    • Now I can go back into the Alpha Runtime and open the shadow database on the local machine without issue.
    • When the computer is rebooted, the problem occurs again and these steps must be repeated.
    • Windows Security is only triggered when I try and access the database through the runtime. I can open the shared folder from Windows Explorer or through a desktop shortcut all day long without it asking for my user name and password. Why is it only triggered when I try to access the shared folder through the Alpha 5 Runtime and how do I disable this Windows Security feature for Alpha 5 Runtime?

    Leave a comment:


  • Ted Giles
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    Well I know Alpha works on Win10 as I have it on site. Did you try running;
    Run as administrator first time around.
    Also run Compatibility check. ( go for Win7 ).
    I doubt a reinstall of W10 will make a difference but it's your call. Try the above first if you haven't got the drains dug up already.

    Leave a comment:


  • jhackney
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    Thanks for the recommendations. I did try and change the shadow location to 2 other places outside My Documents to no avail. At this point, I am going with a complete re-install of windows 10 and try again. We used an outside party to setup this machine originally which I regret.

    Leave a comment:


  • Ted Giles
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    Couple of long shots.
    The builds need to be the same between the dev and rt application tools.
    Win10 does not like outside influences changing files under its control. Try moving away from My Documents as Bob suggests. It's a permissions problem if the app and rt build are the same.

    Leave a comment:


  • DaveM
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    On creating a mapped drive, you may benefit from selecting that it reconnect on startup of windows.
    MY shadow folder always under my runtime folder which is not in the program files.

    Leave a comment:


  • Bob Whitaker
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    Just as a matter of interest we always force the shadow to be created in a specific folder on the local C drive rather than letting Alpha's default choice of My Documents as often the My Documents files are redirected to a folder on the network server thus totally nullifying any benefits of shadowing.
    Bob

    Leave a comment:


  • jhackney
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    Great. At least one problem was solved. I always figured my issue was with Windows 10. I'm just not sure how to go about solving it. Now that I know for sure someone else has it working with Windows 10, I can start to troll the Windows 10 help sites.

    Leave a comment:


  • Tim Sutherland
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    Originally posted by jhackney View Post
    Tim, on another note, have you tried to use a path instead of a mapped drive to solve your issue. If you do and it works, I would like to know.
    James,
    I redid my shortcut/shadow using the network path instead of a mapped drive and the application can now be started immediately upon startup without having to do the extra step mentioned above.

    Unfortunately, I don't have any more suggestions to solve your issue but it's pointing to it being a computer issue rather than an Alpha issue.

    Good luck...

    Leave a comment:


  • Tim Sutherland
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    Originally posted by jhackney View Post
    I also use a path:
    \\serverName\sharedFolder\appFolder\adbname.adb

    I have tried creating a mapped drive but it does not work just like the path. Just like Tim stated, a reboot will place a red X next to the mapped drive until you physically enter the mapped location using file explorer. Unfortunately, I did try and access the database after the mapped drive was established to no avail.

    Tim, on another note, have you tried to use a path instead of a mapped drive to solve your issue. If you do and it works, I would like to know.
    I will try it tomorrow when at the office and report back.

    Leave a comment:


  • jhackney
    replied
    Re: Shadow database issues on Windows 10 (creating RMUF file)

    I also use a path:
    \\serverName\sharedFolder\appFolder\adbname.adb

    I have tried creating a mapped drive but it does not work just like the path. Just like Tim stated, a reboot will place a red X next to the mapped drive until you physically enter the mapped location using file explorer. Unfortunately, I did try and access the database after the mapped drive was established to no avail.

    Tim, on another note, have you tried to use a path instead of a mapped drive to solve your issue. If you do and it works, I would like to know.

    Leave a comment:

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