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Amyuni Driver Issues - help needed

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  • Amyuni Driver Issues - help needed

    Hi,

    I've tried everything to get this to install. It just refuses to install on my system.

    I am running Windows 7 (64-bit) with AA v12.4.4.5 Build 4491-4932. I'm getting the following errors when I try to install the Amyuni printer driver using "InstallAmyuniPrinters.exe":

    amyuni issue.PNG

    I've tried running it as Administrator. I've tried running it in various compatibility modes. I've also tried installing the Amyuni converter 500 trial program from their website, and it also fails to install. I've checked all the other posts on this message board which mentions Amyuni - no help in any of them. Nothing mentions the Error Code 123, not even on the Amyuni website.

    Can anyone offer any assistance ?

    Cheers,
    Greg

  • #2
    Re: Amyuni Driver Issues - help needed

    Is there a 32 bit version?
    Dave Mason
    dave@aldadesktop.com
    Skype is dave.mason46

    Comment


    • #3
      Re: Amyuni Driver Issues - help needed

      The Amyuni printer driver should be installed as part of the normal Alpha program install. Have you tried reinstalling AA?
      There can be only one.

      Comment


      • #4
        Re: Amyuni Driver Issues - help needed

        yes, several times. It seems to install without any errors, however the Amyuni printer driver is not installed.

        Comment


        • #5
          Re: Amyuni Driver Issues - help needed

          The Amyuni inf file seems to cater for 32-bit as well as 64-bit OSs. See the excerpt below:

          [AmyuniDocumentConverter500.NTx86]
          "Amyuni Document Converter 500"=Install_32,LPTENUM\AMYUNI-AmyuniDocumentConverter500

          [AmyuniDocumentConverter500.NTamd64]
          "Amyuni Document Converter 500"=Install_64,LPTENUM\AMYUNI-AmyuniDocumentConverter500

          [Install_32]
          CopyFiles=ACFPDF_32
          DataSection=ACFPDF_DATA
          RegisterDlls=CDINTFDLL_REG

          [Install_64]
          CopyFiles=ACFPDF_64
          DataSection=ACFPDF_DATA
          RegisterDlls=CDINTFDLL64_REG

          I tried a clean install of AA on my Windows 10 (64-bit) desktop. It installed the Amyuni driver correctly. So I don't think it is a 32 bit vs 64 bit problem. It seems to be something with my Windows 7 laptop setup. Not sure what it could be.....

          Comment


          • #6
            Re: Amyuni Driver Issues - help needed

            Try an install outside of the Program Files folder.
            Ted Giles
            Example Consulting - UK
            .

            sigpichttp://ec12.example-software.com//
            See our site for Alpha Support, Conversion and Upgrade.

            Comment


            • #7
              Re: Amyuni Driver Issues - help needed

              Ended up getting a new laptop with Windows 10 installed. (my old one was on the way out anyway).

              Installed AA from scratch, and the Amyuni driver installed without any issues.

              Comment


              • #8
                Re: Amyuni Driver Issues - help needed

                (my old one was on the way out anyway)
                I can't get away with that excuse any more. Tried it with a helicopter but she noticed.
                Ted Giles
                Example Consulting - UK
                .

                sigpichttp://ec12.example-software.com//
                See our site for Alpha Support, Conversion and Upgrade.

                Comment


                • #9
                  Re: Amyuni Driver Issues - help needed

                  I had a malfunctioning printer driver today. If anyone runs into this problem again I found the only way that worked for me was to open an Interactive Window on the Alpha server and then enter:

                  ?A5_InstallAmyuni()

                  Wait for it to reply .t.
                  Steve Wood
                  Join the ALPHA DEVELOPERS NETWORK
                  There is no Cloud. It's just someone else's computer.
                  Web - Mobile - Hosting - Products - Frameworks - Developer Resources
                  AlphaToGo | IADN (100% Alpha Anywhere Websites)

                  Comment


                  • #10
                    Re: Amyuni Driver Issues - help needed

                    Thanks Steve. Your solution with the interactive window worked quickly and seamlessly for me. Simply reinstalling AA on a W10 system didn't work.

                    Comment


                    • #11
                      Re: Amyuni Driver Issues - help needed

                      Originally posted by draz9 View Post
                      Thanks Steve. Your solution with the interactive window worked quickly and seamlessly for me. Simply reinstalling AA on a W10 system didn't work.
                      FWIW - I have had success with running Alpha in Admin mode (right click the program) and then printed something.

                      Does a magically reset of permissions.

                      Exit Alpha and then return to normal mode.
                      Al Buchholz
                      Bookwood Systems, LTD
                      Weekly QReportBuilder Webinars Thursday 1 pm CST

                      Occam's Razor - KISS
                      Normalize till it hurts - De-normalize till it works.
                      Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
                      When we triage a problem it is much easier to read sample systems than to read a mind.
                      "Make it as simple as possible, but not simpler."
                      Albert Einstein

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