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Send Email Actionscript not working

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    #1

    Send Email Actionscript not working

    Hello !

    I am having trouble getting the �Send Email� Actionscript action to work on a button that has been added to a grid component. See attached screen shot �OnClickEventActionStep.png� for a picture of this. This action has been assigned to the OnClick event handler of the button.

    I am currently using Alpha Five Developer edition on Windows 7 64 bit and am using the �LivePreview� on the grid component from my local workstation to test it.

    I have set up the email configuration with the following parameter values:

    Email Settings section property values

    Use default email settings: Unchecked
    SMTP server: myserver.mycompany.int
    Port: 25
    User name: left blank
    Password: left blank
    SSL option: left blank
    .Net library: Unchecked

    For confidentiality reasons, the SMTP server name above is fictitious and is being replaced with my actual server name when testing.

    Message section property values

    From: [email protected]
    Subject: Test Email
    Send To: [email protected]
    CC: left blank
    BCC: left blank
    Load message from repository: left blank
    Message Body (HTML): left blank
    Message Body (plain text): left blank
    Attachments: left blank
    Store message in outbox: left blank

    For confidentiality reasons, the from & to recipients are fictitious and are being replaced with my actual values when testing.

    Send When property values

    Send when: Immediate

    Client side event values

    After message sent: left blank
    Show confirmation message: checked
    Confirmation message- success: Message was sent
    Confirmation message-failure: Message was not sent because of an error

    Using the above property values on the send email action, I keep getting an error message saying that the message could not be sent. See screen shot �EmailError.png� for an example of this.

    As a side note, I believe that my email parameter values are correct as I have run the XBasic email_smtp_open, email_smtp_send, and email_smtp_close commands directly from an XBasic interactive command line using the same values and the email gets sent out correctly.

    As I said earlier, I am only testing this within by using the �LivePreview� of Alpha Five developer and have not placed the grid component on an A5W page.


    Questions

    1. What am I doing wrong or not doing that I can�t get the email to work from my grid component button ?
    2. I currently do not have the �Default� email profile setup done as shown under the View-System-Email menu option which is available from the normal control panel menu bar. Does this have to be done ? I didn�t think it would have to be done since the button is essentially using XBasic on the server via an AJAX call back to send out the email. Am I wrong on this ?
    I would appreciate it if someone could give me some help, suggestions, and advice so I can get the emailing to work from my button.


    OnClickEventActionStep.png EmailError.png


    Thank you.
    Last edited by EdSteckert; 02-01-2012, 11:29 AM.
    Tags: None
    #2
    Re: Send Email Actionscript not working

    Did you try to debug it to find out what specific error it gives LIKE I am getting "Could not connect to SMTP Server" (No error code-That's why it is hard to debug further..) Or "SMTP Password not specified"(if i don't provide Password).

    I am using same config. options as you except that I pass my internal network email ID as username and password -internal network password. I think it is not Alpha/ Action script Problem, It's a connection problem with SMTP server, I even tried providing SMTP.gmail.com- Port 465 but Same Error Messages!

    I would like to know if you have resolved it already. If not, we may have to report a bug to see if they can fix it.

    Comment

      #3
      Re: Send Email Actionscript not working

      Purvi,

      How would you go about debugging it ?

      The funny thing is that if I use the server side XBasic commands email_smtp_open, email_smtp_send, and email_smtp_close, the emailing works fine. I don't know why the actionscript option doesn't work. Like I said, I don't have any type of "default" email profile set up so I don't know if that needs to be done or not.

      Ed

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