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App server stops

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    #31
    Re: App server stops

    Originally posted by reedallenbrown View Post
    If I disabling Keep-Alive, my server stays up just fine. If I turn it back on I receive SSL errors.
    I fully understand that Reed. But I also consider that a workaround for a bug in the server. Keep-Alive should not have to be off in order to run SSL. That is why I have been exchanging emails with you asking you to try various other things to help us identify the real cause. Keep-Alive is not the cause, it is just a compounding factor.
    Last edited by Lenny Forziati; 08-26-2014, 12:18 PM.

    Lenny Forziati
    Vice President, Internet Products and Technical Services
    Alpha Software Corporation

    Comment


      #32
      Re: App server stops

      Lenny, Thanks for all the help on this issue. I tried everything you asked and the only thing that keeps the App server going is by turning off Keep-Alive.
      Reed Brown
      ITOT Solutions, Inc.
      Alpha v12

      Comment


        #33
        Re: App server stops

        While Alpha has never been able to duplicate these problems in-house, we have been able to come up with a fix for this problem with the help of several users that performed a number of tests for us. Without their help, we may not yet have a solution for this. We are expecting to release a patch in the near future, possibly as soon as later today, to address the SSL problems described in this thread. With this patch, SSL servers will be able to run with Keep-Alive enabled again. The fix has been independently confirmed by several users.

        Lenny Forziati
        Vice President, Internet Products and Technical Services
        Alpha Software Corporation

        Comment


          #34
          Re: App server stops

          Originally posted by Lenny Forziati View Post
          While Alpha has never been able to duplicate these problems in-house, we have been able to come up with a fix for this problem with the help of several users that performed a number of tests for us. Without their help, we may not yet have a solution for this. We are expecting to release a patch in the near future, possibly as soon as later today, to address the SSL problems described in this thread. With this patch, SSL servers will be able to run with Keep-Alive enabled again. The fix has been independently confirmed by several users.
          You guys are fantastic. I must say that I NEVER received this kind of service from the folks in Redmond.
          Thanks for getting a fix out so fast!

          Comment


            #35
            Re: App server stops

            Ditto on the thanks !
            Reed Brown
            ITOT Solutions, Inc.
            Alpha v12

            Comment


              #36
              Re: App server stops

              For the sake of completeness in this thread, the fix for the issue discussed here was first included in build 2497-3888, which was released on March 10, 2012. There was an additional SSL-related fix in build 3019-4033, which was released on October 26, 2012.

              Build 3381-4096 is the last official release of V11 and includes both of the above fixes. However there was another SSL issue fixed in build 3579-4135, made available as a prerelease on June 6, 2013. You can obtain V11 prereleases from http://downloads.alphasoftware.com/A...easenotes.html

              None of these issues ever existed in any Alpha Anywhere (V12) official release.
              Last edited by Lenny Forziati; 08-26-2014, 12:38 PM.

              Lenny Forziati
              Vice President, Internet Products and Technical Services
              Alpha Software Corporation

              Comment

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