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Need help with email

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    #1

    Need help with email

    I have the following script that sends an email message from a grid and cannot get it working properly.

    If I use the same email parameters in an email profile on the desktop side, it works fine.

    When I attempt to run this, it immediately pops up with the email successfully sent dialog box but the email is not being sent.

    Any idea what I am overlooking?

    Thanks

    Code:
    FUNCTION email_sum2TS as c (e as p)
'
'example code:
'Return a Javascript command
'email_sum2TS = "alert('You submitted a value of: ');"
'debug(1)
DIM pm as P
DIM ps as P
'DIM ps.timeout as n
'ps.timeout = 60000
IF (email_smtp_open(ps, "smtp.xxxxxxxx.com", 25, "username", "password")) THEN
            pm.to = "[email protected]"
            pm.bcc = "[email protected]"
            pm.from = iif(eval_valid("session.__protected__userid"),session.__protected__userid,"[email protected]")
            pm.subject = "Subject Text"
            msgtxt = "Company: "+e._currentRowDataNew.Company + crlf()
            msgtxt = msgtxt + "Contact Person: "+e._currentRowDataNew.Contact + crlf()
            msgtxt = msgtxt + "Quote No.: "+e._currentRowDataNew.Quote + crlf(2)
            msgtxt = msgtxt + "Part 1: "+e._currentRowDataNew.Part1 + crlf()
            msgtxt = msgtxt + "Part2: "+e._currentRowDataNew.Part2 + crlf()
            msgtxt = msgtxt + "Address: "+e._currentRowDataNew.ADDRESS + crlf()
            msgtxt = msgtxt + "City: "+e._currentRowDataNew.CITY + crlf(2)
	    msgtxt = msgtxt + "Salesman: "+e._currentRowDataNew.Salesman + crlf(2)
            msgtxt = msgtxt + "Notes: " + crlf() +e._currentRowDataNew.NOTE + crlf()
            pm.message = "Quote Notes:"+crlf(2)+msgtxt
            'pm.html_message = "<HTML><B>This is the message in HTML</B></HTML>"
            email_smtp_send(pm, ps)
            email_smtp_close(ps)
            email_sum2TS = "alert('Email Request has been sent!');{grid.Object}._resetDetailViewWithoutConfirmation();closeParentA5Window('foo');"
ELSE
            msgtxt = "Please check your connection."
            email_sum2TS = "alert('Email Request Failed:" + js_escape(crlf(2)+msgtxt) +"');"
END IF

END FUNCTION
    Tags: None
    #2
    Re: Need help with email

    Hi Mark,

    It looks to me that you are not collecting the email profile first. This is what I have in my a5w page.
    t = table.open("[PathAlias.ADB_Path]\email_config")
    t.fetch_first()
    vc_from = alltrim(t.email_from)
    vc_site = alltrim(t.site_name)
    vc_smtp = alltrim(t.smtp)
    vn_port = t.port
    vc_user = alltrim(t.user)
    vc_pw = alltrim(t.pw)
    t.close()
    Followed by:
    if (email_smtp_open(ps,vc_smtp,vn_port,vc_user,vc_pw))
    pm.to = vc_to
    pm.cc = vc_cc
    pm.bcc = vc_bcc
    pm.from_alias = vc_site
    pm.message = vc_message
    pm.from = vc_from
    pm.subject = vc_subject
    vl_result = email_smtp_send(pm, ps)
    End if
    Hope that helps.
    Last edited by Keith Hubert; 06-02-2012, 02:15 PM.
    Regards
    Keith Hubert
    Alpha Guild Member
    London.
    KHDB Management Systems
    Skype = keith.hubert


    For your day-to-day Needs, you Need an Alpha Database!

    Comment

      #3
      Re: Need help with email

      Code:
      FUNCTION email_sum2TS as c (e as p)
'
'example code:
'Return a Javascript command
'email_sum2TS = "alert('You submitted a value of: ');"
'debug(1)
DIM pm as P
DIM ps as P
'DIM ps.timeout as n
'ps.timeout = 60000
IF (email_smtp_open(ps, "smtp.xxxxxxxx.com", 25, "username", "password")) THEN
      I'm not familiar with email_smtp_open, but I do see that ps has no value at any point in the script...

      Comment

        #4
        Re: Need help with email

        Are you sure the port is correct?
        Jay
        Jay Talbott
        Lexington, KY

        Comment

          #5
          Re: Need help with email

          Originally posted by Jay Talbott View Post
          Are you sure the port is correct?
          Jay
          Yeah, the port is correct. My email host also gave me three other ports to try and all of them work on the desktop side but not from a grid.

          I also just discovered that when I run this from live preview mode, the email is successfully sent. However, when I publish it and run it, it says it successfully sent the email but it does not send it.

          Any idea what could cause this?

          Thanks

          Comment

            #6
            Re: Need help with email

            just to ask because I don't know your web-side experience--have you set up the email profile on the application server itself?

            Comment

              #7
              Re: Need help with email

              Originally posted by christappan View Post
              just to ask because I don't know your web-side experience--have you set up the email profile on the application server itself?
              Yes, I have setup the email profile on the application server. The test function from the email setup dialog completes successfully on the app server as well.

              Although it is my understanding that using email_smtp_open and send bypasses the email profile.

              After further experimenting I have discovered that this runs fine in Live Preview mode but when I publish it to either the Local Webroot or to my Remote Server, the email does not get sent, even though it reports it as being successfully sent.
              Last edited by Mark Williams; 06-03-2012, 07:56 AM.

              Comment

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