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Bonus TIPS for Successful Posting

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Tabbed UI on Desktop Window: Reports Failing Help!

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  • Tabbed UI on Desktop Window: Reports Failing Help!

    Hi,

    I am in urgent need of assistance to resolve a persistent issue and hope someone can help.

    I have a desktop app that uses a tabbed UI. The tabbed UI contains dialogs which have buttons to open reports.

    My problem is that while this works in the development environment, i.e. on a machine that has both the developer edition and the RT edition, it does not work on the two client machines (WinXP 32b and Win7 64b) that have only the RT installed.

    On the client machine, nothing happens if the dialog button is clicked to open the report.

    Alpha does not have an RT only machine and is unable to replicate the issue.

    Appreciate if someone can test the attached example app or give advice on what may be causing this.

    Thank you.
    Chris
    Attached Files

  • #2
    Re: Tabbed UI on Desktop Window: Reports Failing Help!

    SOLVED:

    I am still a little stumped as to how it came right, but roughly:
    0. Having RT already installed...
    1. Install developer version from the original full release
    2. Install developer version latest patch
    3. Reinstall RT from original full release
    4. Reinstall RT from latest patch

    I not sure how necessary steps 1 and 2 are. It may be enough to just to keep doing steps 3 and 4 until it works. But I had done the RT install cycle twice before no luck.

    The question now is whether uninstalling develop version will break the app gain. Will post.

    Comment


    • #3
      Re: Tabbed UI on Desktop Window: Reports Failing Help!

      SOLVED:

      The convoluted installation procedure was indeed a red herring and the solution (or work around?) is simple.

      If I open the application on the client machine by double clicking the ADB file, then the reports do not open.

      But If I open A5 Runtime and use it to open the ADB file, reports open as designed.

      I suppose the best practice is to compose a proper shortcut as defined in the help.

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