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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.

Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
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Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Tabbed UI on Desktop Window: Reports Failing Help!

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  • Tabbed UI on Desktop Window: Reports Failing Help!


    I am in urgent need of assistance to resolve a persistent issue and hope someone can help.

    I have a desktop app that uses a tabbed UI. The tabbed UI contains dialogs which have buttons to open reports.

    My problem is that while this works in the development environment, i.e. on a machine that has both the developer edition and the RT edition, it does not work on the two client machines (WinXP 32b and Win7 64b) that have only the RT installed.

    On the client machine, nothing happens if the dialog button is clicked to open the report.

    Alpha does not have an RT only machine and is unable to replicate the issue.

    Appreciate if someone can test the attached example app or give advice on what may be causing this.

    Thank you.
    Attached Files

  • #2
    Re: Tabbed UI on Desktop Window: Reports Failing Help!


    I am still a little stumped as to how it came right, but roughly:
    0. Having RT already installed...
    1. Install developer version from the original full release
    2. Install developer version latest patch
    3. Reinstall RT from original full release
    4. Reinstall RT from latest patch

    I not sure how necessary steps 1 and 2 are. It may be enough to just to keep doing steps 3 and 4 until it works. But I had done the RT install cycle twice before no luck.

    The question now is whether uninstalling develop version will break the app gain. Will post.


    • #3
      Re: Tabbed UI on Desktop Window: Reports Failing Help!


      The convoluted installation procedure was indeed a red herring and the solution (or work around?) is simple.

      If I open the application on the client machine by double clicking the ADB file, then the reports do not open.

      But If I open A5 Runtime and use it to open the ADB file, reports open as designed.

      I suppose the best practice is to compose a proper shortcut as defined in the help.