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Printer not activated, error code -30

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    Printer not activated, error code -30

    I've been playing around with the demo version of Alpha Five V11, build 2765. I'm really liking this software and so I recently tried to run the application I've built on a VPS server. Yesterday I got an account with kickassvps and I installed the demo version; however, when I try and print my report using the Tabbed UI web page, I'm getting "Printer not activated, error code -30"

    When I bring up the report under the Control Panel and double click the actual Report, it comes up fine. This error only seems to be happening when I access the report via a web page.

    Please help! I'm ready to purchase Alpha Five; however, I need this to be working.

    Thanks!

    JR Gautreaux

    #2
    Re: Printer not activated, error code -30

    I know this works as we all have this working. You can try contacting Alpha Software directly as they might be able to tell you if this feature of the demo has been turned off. What I can tell you is that it works perfectly in the full version and prints sensational reports. You will be amazed at what you will be able to do. Also, Alpha allows you to print the report in PDF and to incorporate Watermarks, another great feature.

    As long as your local machine has a default printer set up, the report will automatically print to that. As I said, we do it all the time. It's awesome!

    Good luck!

    Charlie

    Comment


      #3
      Re: Printer not activated, error code -30

      I had the demo working under a XP machine. Since this is the first time working with Alpha Five, I've had to do a crash course watching training videos to learn this great application. So far I'm been able to learn enough to develop the kind of web application I want. In order to further test before making the decision to go ahead and purchase Alpha Five, I wanted to see how it would run using a VPS server. I was really looking forward to testing this setup, but have been quite disappointed to see my reports were not working under the tabbed UI pages.

      I've done a lot of research the past few days on this issue and I've seen others having the same problem who are already customers with Alpha Five. I will be calling them today or tomorrow to inquire about the issue, but from what I've found so far as a quick fix, was some people had to actually by a license from Amyuni. While I'm not opposed with that as an option, considering the cost of Alpha Five, I would rather not have to spend more money to fix something that Alpha Software should be already attending to.

      Thanks for the reply!

      JR Gautreaux

      Comment


        #4
        Re: Printer not activated, error code -30

        Are you using V11? That was an issue in V10 or V9, but it was fixed. You should not have to get a Amyuni license. I have two or three apps working on a VPS in V11 and all are printing perfectly with no problem at all.

        What host are you using? I use GoDaddy, but some others have been reporting good results with ZebraHost. ZebraHost knows A5 very well and will set up your system for you, you just need to provide them a license number. GoDaddy does not and you would have to set it up yourself. Point being that whatever you read about Amyuni is a thing of the past.

        Since you are still in the "I might want to purchase phase" contact Sales and they will answer any questions you might have. I have found them to be quite knowledgeable and they will get you up and running in no time. In fact, I can honestly tell you that I have never had better customer service than from the people at Alpha, from the owners on down.

        Don't take my word for it, ask anyone on this Board!

        One other thing I might add. The absolutely great thing about Alpha5 is that if you can dream it up, they can do it. I've been absolutely blown away at what people have been able to achieve with this software.

        'nuf said.

        Charlie

        Comment


          #5
          Re: Printer not activated, error code -30

          JR:

          Just reviewed this video of an A5V11 application created by one of our Forum "gurus" Steve Workings. If this doesn't convince you to use A5 nothing will.

          Sit back and enjoy!



          http://www.screencast.com/t/DDiAzLr7cxo

          Charlie

          Comment


            #6
            Re: Printer not activated, error code -30

            Thanks for sharing Charlie!

            I actually purchased my subscription today from Dave. Although my problem did not go away, I think it may be something particular to my VPS provider. So I just signed up for another VPS account with ZebraHost and will see tomorrow if my printing problem resolves.

            I chose and starting working with Alpha Five because I like the possibilities that exist with this wonderful software. I'm hoping to further my knowledge of Alpha Five and create several applications.

            JR

            Comment


              #7
              Re: Printer not activated, error code -30

              I signed up with ZebraHost yesterday and today I got my login credentials for my VPS server. After installing Alpha Five I can confirm that my printer issue has been resolved!!! I'm not sure why changing VPS host made the difference? Both VPS providers gave me the same OS, etc. At any rate, I'm really glad my printing problem is resolved and now I can continue forward with my application.

              JR Gautreaux

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