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Panic, have to reinstall server!!! PLEASE HELP!

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    Panic, have to reinstall server!!! PLEASE HELP!

    Hi,

    My server crashed so I had to get a new one, but I am having problems getting it up and running.

    1. The old server was 2008R2, the new is a 2012 server
    2. I installed MySQL and transferred all data/structure using Navicat. I do nightly backups of the database so this was no problem!
    3. I installed the alpha five server (v10, it is an old app)
    4. I copied the alpha five settings file tp the new server (all the old settings seems to have been loaded correctly)
    5. I copied the "web root" from the old server to the new server (I do daily backups of the web root as well).
    6. I just emailed support to deactivate the license number

    Until I can activate the license I can only run it locallym but it should be fine for testing purposes.

    I can log in (at least the latest version of security details has been loaded correctly) but I get the following error message when trying to access the grids:
    Fatal error running a5_ajax_grid(): Property not found grid.HelpWindowButton subelement not found.

    Question:
    Did I miss anything during installation?
    could it be access to the MySQL database that is missing? I have the same user,password and database name so I thought that it would just connect? It is simply just a "localhost" database with a root user.
    Anything else???

    Thanks for any help on this!!!

    Regards
    Robert

    #2
    Re: Panic, have to reinstall server!!! PLEASE HELP!

    Wait, it just started to work!!! don�t know why but it is working now on localhost. Should work externally as soon as I activate the license. Thanks for... well... being there...

    Also, good backup routines are important

    Regards

    Comment


      #3
      Re: Panic, have to reinstall server!!! PLEASE HELP!

      28 minutes wasn't enough time for someone to theorize you were completely hosed :)

      The error you report appears more like incomplete publishing, or server and developer have different A5 builds, or similar.
      Steve Wood
      See my profile on IADN

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