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Submit works fine in live preview, not when moved to server

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    #1

    Submit works fine in live preview, not when moved to server

    Well, I just moved my first application from localhost to an actual server and it was a big flop. The submit button that worked fine on localhost and live preview gives a database error on the server and I have no idea why. The error it gives me doesn't even make sense:

    Error executing SQL Insert
    INSERT INTO tocas_dba.TOCAS_SAVED_QUERYS (QUERY_DATE, QUERY_NAME, QUERY_DESCRIPTION, BREAK_1, BREAK_2, BREAK_3, BREAK_4, BREAK_5, BREAK_6, BREAK_7, BREAK_8, TOTALS, SHOW, TRIBAL_ONLY_CRITERIA, CHECKBOX_VALUES, EFFORT, UNITS, POUNDS, LANDINGS, LANDINGS2, AVG_PRICE, SPECIES_CRITERIA, TRIBES_CRITERIA, GEAR_CRITERIA, CATCH_AREA_CRITERIA, DISPOSITION_CRITERIA, DEALERS_CRITERIA, YEARS_CRITERIA, MONTH_CRITERIA, BEGIN_WEEK, END_WEEK, BEGIN_DATE, END_DATE, QUERY_TEXT, GENERATING_REPORT, QUERY_OWNER) VALUES (:saved_querys_QUERY_DATE, :saved_querys_QUERY_NAME, :saved_querys_QUERY_DESCRIPTION, :saved_querys_BREAK_1, :saved_querys_BREAK_2, :saved_querys_BREAK_3, :saved_querys_BREAK_4, :saved_querys_BREAK_5, :saved_querys_BREAK_6, :saved_querys_BREAK_7, :saved_querys_BREAK_8, :saved_querys_TOTALS, :saved_querys_SHOW, :saved_querys_TRIBAL_ONLY_CRITERIA, :saved_querys_CHECKBOX_VALUES, :saved_querys_EFFORT, :saved_querys_UNITS, :saved_querys_POUNDS, :saved_querys_LANDINGS, :saved_querys_LANDINGS2, :saved_querys_AVG_PRICE, :saved_querys_SPECIES_CRITERIA, :saved_querys_TRIBES_CRITERIA, :saved_querys_GEAR_CRITERIA, :saved_querys_CATCH_AREA_CRITERIA, :saved_querys_DISPOSITION_CRITERIA, :saved_querys_DEALERS_CRITERIA, :saved_querys_YEARS_CRITERIA, :saved_querys_MONTH_CRITERIA, :saved_querys_BEGIN_WEEK, :saved_querys_END_WEEK, :saved_querys_BEGIN_DATE, :saved_querys_END_DATE, :saved_querys_QUERY_TEXT, :saved_querys_GENERATING_REPORT, :saved_querys_QUERY_OWNER)

    Function requested is not supported

    This is from a UX dialog tied to an SQL database table

    I know the application is talking to the database because another page, a grid, submits just fine.
    Tags: None
    #2
    Re: Submit works fine in live preview, not when moved to server

    Perhaps server and local machine have different V12 builds? Very important that they be the same build.
    Steve Wood
    See my profile on IADN

    Comment

      #3
      Re: Submit works fine in live preview, not when moved to server

      If using Internet Explorer to preview, do both machines have the same version of IE?
      Al Buchholz
      Bookwood Systems, LTD
      Weekly QReportBuilder Webinars Thursday 1 pm CST

      Occam's Razor - KISS
      Normalize till it hurts - De-normalize till it works.
      Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
      When we triage a problem it is much easier to read sample systems than to read a mind.
      "Make it as simple as possible, but not simpler."
      Albert Einstein

      http://www.iadn.com/images/media/iadn_member.png

      Comment

        #4
        Re: Submit works fine in live preview, not when moved to server

        Although you don't specify, I'm assuming your using MS SQL Server. If not you can ignore the rest of this post.

        I've seen this a number of times now with users of my Calendar add on. In every case to date it has been due to the server hosting MS SQL Server (2008 or 2012) not having the correct files installed. This is from the Alpha Anywhere release notes:

        Tips

        SQL Server 2008 - Date Fields - Occasionally, users report a problem when trying to update a MS SQL table that has a 'Date' field. The problem is caused because the correct Microsoft files are not installed on the machine where SQL Server is running. The error reported by SQL Server is:

        "Function requested is not supported"

        The correct MIcrosoft drivers can be downloaded here:

        Here are the links to the download on the Microsoft web site:

        X86 Package(sqlncli.msi) - 4549 KB
        X64 Package(sqlncli.msi) - 7963 KB
        IA64 Package (sqlncli.msi) - 11112 KB
        Jim Coltz
        Alpha Custom Database Solutions, LLC
        A5CustomSolutions.com
        [email protected]

        Comment

          #5
          Re: Submit works fine in live preview, not when moved to server

          I tried updating both machines to the same version of the App server. That did not solve the problem.

          Jim,
          If it was a problem with MS SQL Server, wouldn't I get the same error when running from localhost (development machine)? I don't. It works fine on localhost, but not on my server.

          Running in Firefox from my development machine, just starting in different App servers.

          Comment

            #6
            Re: Submit works fine in live preview, not when moved to server

            Your development machine probably has the correct files. Every instance of this I've encountered has been the same. Works on local machine, doesn't work on server. Install the fix, problem goes away. Here's a clip of a support email one of my users sent me:

            Odd thing, it runs just fine locally on my computer connected via a sql string to my remote servers SQL. If I log on to my site using the same sql server and the same version of App server, it gives me the error message.
            He got it working by installing the sqlncli.msi for his version. In this case SQL Server 2012
            Jim Coltz
            Alpha Custom Database Solutions, LLC
            A5CustomSolutions.com
            [email protected]

            Comment

              #7
              Re: Submit works fine in live preview, not when moved to server

              I downloaded the latest version of sqlncli and installed it, even though it meant bouncing our Production SQLServer during the day. I am still getting the same error.

              Comment

                #8
                Re: Submit works fine in live preview, not when moved to server

                I changed all the date columns in my tables to datetime. I'm now published.

                Comment

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