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Error with page loading

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  • René Stout
    replied
    Re: Error with page loading

    I bought a new laptop the other day. I installed the trial version (build 3264), got the avtivation key transferred to this machine and started working on my existing database from an external drive.


    At first I got the local host problem. Thanks to this message board I changed to 127.0.0.1 That helped.
    By the way: I checked the host file, it has the right entries, so I don't know what the problem really is... But, who cares, it works now :-)

    Secondly, I cannot see the Live Preview, same as discussed here.
    I don't know why I should uninstall my newly installed full version of A5,and re-install it again in another folder. Since there are no old settings anywhere on the laptop (it's new), I don't see what that would add to the solution.

    Since this problem was noted about a month ago, is there a real solution available by now?

    Thanks,
    Last edited by René Stout; 04-17-2009, 01:58 AM.

    Leave a comment:


  • Noel
    replied
    Update - Execute Page Issue

    I'm providing an update in case anyone else is experiencing this issue.

    I spoke with Microsoft today and confirmed the following:
    >
    > - The dhtml editor component is installed correctly on my Windows Vista
    > machine (installed when installing v9 with Vista's UAC off)
    > -> The dhtmled.ocx and triedit.dll files are registered when the dhtml
    > editor component is installed
    > -> The dhtmled.ocx and triedit.dll files are in the correct location:
    > c:\Program Files\Common Files\Microsoft Shared\dhtmled
    >
    > Unfortunately, with the dhtml editor component installed correctly, my .a5w pages still do not display properly when "Execute Page" is used to run them - get a "Failed to Connect" message when using FireFox and an "Internet Explorer cannot display the web page."

    Leave a comment:


  • Noel
    replied
    Issue Persisting - Any Suggestions?

    I followed Dan's advice (03-24 8:41am) and the issue is still taking place.

    Selwyn suggested that the issue is likely caused by my computer not having installed the dhtmledit.msi (I am using Vista, which doesn't install these files).

    As per Selwyn's advice I turned off User Account Controls in Vista and then re-installed version 9
    (free trial version).

    This time the dhtml editing component install took place during the version 9 install. As a result, now I have the dhtmled.ocx and triedit.dll files in c:\program files\common files\microsoft shared\dhtmled.

    Unfortunately, the issue is still taking place.

    My understanding is that the dhtmled.ocx and triedit.dll files are registered when the dhtmled.msi is installed. In case this isn't the case I tried registering these files - but with no success. Got the following error message: "the module "dhtmled.ocx" was loaded but the entry-point DllRegisterServer was not found. Make sure that "dhtmled.ocx" is a valid DLL or OCX file and then try again.

    If the dhtmled.ocx and triedit.dll files don't need to be registered I am not sure what to do next...as it would appear that everything is in order.

    If these files do need to be registered then I am not sure why they are not registering (cd c:\program files\common files\microsoft shared\dhtmled
    ...regsvr32 dhtmled.ocx)

    Any suggestions would be appreciated. Thanks again for your help.

    Cheers,
    Noel

    Leave a comment:


  • Noel
    replied
    Thanks Dan

    Thanks for helping out Dan. I will install into a new folder and flush out my local host publisher folder.

    Cheers,
    Noel

    Leave a comment:


  • Dan Blank
    replied
    Re: Has Anyone Been Able To Resolve This Issue?

    I got my system working by uninstalling A5, then going to the Alpha Software Page and downloaded the complete version... no patches (in other words the Trial Version).

    I then installed the program into a brand NEW folder. I also flushed out my localhost publish folder (in my case it was a5webroot). I just completely emptied it, all of it. Started A5, started the web server, and everything started working again.

    Hope this helps.

    Leave a comment:


  • Noel
    replied
    Has Anyone Been Able To Resolve This Issue?

    I too am having issues with Live Preview.

    I have uninstalled and re-installed V9 and re-installed Office (as per Rich's post http://msgboard.alphasoftware.com/al...t=live+preview).

    If anyone has been able to resolve this issue, can you please share what you did to resolve the issue?

    Thanks,
    Noel

    Leave a comment:


  • Steve Workings
    replied
    Re: Error with page loading

    Still unresolved, though I haven't taken the time to uninstall and reinstall A5 yet. Just noticed, too, that my Live Preview on the component builder fails as well. No surprise, but I hadn't tried it 'til just now.

    Leave a comment:


  • Dan Blank
    replied
    Re: Error with page loading

    Yeah, the whole thing is weird. I am still using Build 1379 - 3161. I had the latest patch installed. It worked fine for a while, then bam! It is almost like there is a time bomb to stop the component from showing up. Hopefully Alpha Software will provide a new patch to fix this issue??

    Leave a comment:


  • Jeff Pearson
    replied
    Re: Error with page loading

    Dan, when I tried it without the patch, the Live Preview pane would not open when I clicked on the tab. After installing the latest patch the pane opens, but the component cannot be viewed. Wierd. It's as if the server cannot find the component.

    Leave a comment:


  • Dan Blank
    replied
    Re: Error with page loading

    Originally posted by Jeff Pearson View Post
    and the latest patch.
    Have you tried it with just installing Alpha Five and NOT installing the latest patch?

    Leave a comment:


  • Jeff Pearson
    replied
    Re: Error with page loading

    I have the same problem with Live Preview. Web components will not display in Live Preview or with the browser.

    I am running A5v9 on Vista Business. I have tried Dan Blank's solution of uninstalling, deleting all registry keys refering to A5v9. I also deleted keys for previous versions of A5 I had installed. Unfortunately, this made no difference after reinstalling A5 and the latest patch. For good measure, I turned off Windows Firewall to make sure that wasn't blocking the program.

    I would appreciate hearing any ideas about the cause of this problem. I notice that Steve Workings posted about the same problem, yesterday. Any solution Steve?

    Leave a comment:


  • Dan Blank
    replied
    Re: Error with page loading

    Correct.

    Leave a comment:


  • Jeff Pearson
    replied
    Re: Error with page loading

    Dan,

    Thanks for the quick response. Not to be dense, but I take it that you delete any keys refering to A5v9 that might be left behind after uninstalling the program?

    Leave a comment:


  • Dan Blank
    replied
    Re: Error with page loading

    Hi Jeff,

    I don't know which ones I cleared. All I did was go through looking for references to Alpha Five and checked it against v9.

    I really recommend the easy way first, as it happened to me a second time. When it happened the second time I just uninstalled A5v9 and then reinstalled my original install program. I am still using Build 1379 - 3161. So far so good.

    Leave a comment:


  • Jeff Pearson
    replied
    Re: Error with page loading

    Dan, I have the same problem. What registry keys did you clean up? I know enough to open the registry and change an entry, but not enough to figure out where the problem lies.

    Leave a comment:

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