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PDF printing error on VPS

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  • PDF printing error on VPS

    I've read around and I cant quite seem to find a fix for this thats like my problem, if I've missed it please feel free to point me in the right direction.

    I am running Alpha V on a desktop and using the application server only on a VPS (yes I have a license). I have set up a report dialog but when I go to print it I get the "Errors in: event.AfterValidate code:
    'Alpha Five Printer' (for creating PDF, RTF and HTML output) is not installed. Re-install Alpha Five Application Server"

    I've seen in some posts where instructions have been given to go to the printer control in the windows server and change ports etc...my problem is when I go to control panel-printers there are none there to change anything on (and it wont let me add one)

    Can anyone advise what I need to do to get the pdf to print to the browser thru the VPS?

  • #2
    Re: PDF printing error on VPS

    well if no one has an answer, does anyone at least know if when I installed the web application server on my VPS if it should have installed an Alpha printer?

    Comment


    • #3
      Re: PDF printing error on VPS

      'Alpha Five Printer' (for creating PDF, RTF and HTML output) is not installed. Re-install Alpha Five Application Server"
      I would suggest to do as the error message instructs you to. Attempt to re-install Alpha Five Application server.

      Since the error message indicates the resolution is to re-install I would assume that the installation should have created the printers for you.

      If you can't add a printer in the printer control panel applet, I would verify that the print spooler service is running and that you have the necessary rights to add printers.
      Andrew

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      • #4
        Re: PDF printing error on VPS

        ok, I uninstalled and reinstalled.....and its there now.

        My next question....what port is the alpha v printer supposed to run on?

        Comment


        • #5
          Re: PDF printing error on VPS

          bumping this up, incase some comes along that can tell me how the printer needs to be configured to produce the pdf

          Comment


          • #6
            Re: PDF printing error on VPS

            Shannon,
            The Alpha5 printer is basically just used by Alpha internally....IOW there is nothing to be configured or chosen....once installed Alpha will use it for its purposes. Leave whatever printer you normally have as default as default.
            Mike
            __________________________________________
            It is only when we forget all our learning that we begin to know.
            It's not what you look at that matters, it's what you see.
            Henry David Thoreau
            __________________________________________



            Comment


            • #7
              Re: PDF printing error on VPS

              But that is the problem....its set up on a VPS, I dont have a 'Regular" printer...it installed the alpha five printer and set it to com 1 and of course I get an error when I try to tell the browser to produce the report I have formated.

              I found instructions here somewhere on here about setting it to the local port and it "kind of" works now...but now I'm down to trying to get another problem solved, that I made another thread about....getting the report to only show the queried information, not everything in the database.

              Comment


              • #8
                Re: PDF printing error on VPS

                I do believe you HAVE to have a printer installed to print....Alpha's printer driver is, as I stated, used internally and is not like other printer drivers....could be wrong but seem to remember this is the case from reading several posts on this. Setting it to a specific port does not sound correct either.


                LATER EDIT: just "printing" to pdf....hmmmm. would think having just the Alpha driver would work...but not if you changed how Alpha set it up/configured it.
                Last edited by MikeC; 06-16-2009, 10:50 AM. Reason: more info...more thoughts
                Mike
                __________________________________________
                It is only when we forget all our learning that we begin to know.
                It's not what you look at that matters, it's what you see.
                Henry David Thoreau
                __________________________________________



                Comment


                • #9
                  Re: PDF printing error on VPS

                  I KNOW this is going to make me sound dense, but please understand I am SO new to all of this. Why would I want/need a printer set up on my VPS? its not something I use to actually print anything, its strictly to have a web presence and use the Alpha 5 application server

                  Am I missing something?

                  ***note to Mike's edit...I can def say that when the application server installed the Alpha "printer" it automatically set it on com 1, which is definitely not going to let it work.

                  Do I need to have adobe installed on the VPS to make it work?

                  Comment


                  • #10
                    Re: PDF printing error on VPS

                    Shannon,
                    Hopefully someone else will chime in that is or has used VPS in a similar scenario as you....I have not and so am afraid I will have no other useful info....
                    Mike
                    __________________________________________
                    It is only when we forget all our learning that we begin to know.
                    It's not what you look at that matters, it's what you see.
                    Henry David Thoreau
                    __________________________________________



                    Comment


                    • #11
                      Re: PDF printing error on VPS

                      My first question would be...Is the machine you are doing the hosting a 64bit machine?

                      If so, then you need to some work to "fix" the Alpha Five driver. The 'fix' is simple and quick.

                      Thanks to jkletrovets for providing the answer for 64 bit machines.


                      Here is a solution I just found on the Amyuni Forum and IT WORKED!!!!! I can now print to PDF files using Alpha5 Version 9 on my Vista 64 Bit machine.

                      I modified it slightly to pertain to Alpha from what was on their forum.


                      1) Make sure that you are logged in as a user with administrator rights.
                      2) Select Control Panel, and click Printers.
                      3) Right-click the Alpha Five Printer icon
                      4) Select the Ports tab, then click the Add Port... button.
                      5) Select Local Port and click the New Port... button.
                      6) Enter NUL: for the new port name and click OK. Close the Printer Ports window.
                      7) Ensure that the NUL: port is selected in the Ports list.
                      8) Select the Advanced tab.
                      9) Select the Spool print documents radio button to make the options below it clickable.
                      10) Clear (uncheck) the box labeled Enable advanced printing features.
                      11) Select the Print directly to printer radio button again.
                      12) Click the Apply button, and then click OK.
                      jkletrovets is offline Report Post Reply With Quote
                      Mike Reed
                      Phoenix, AZ

                      Comment


                      • #12
                        Re: PDF printing error on VPS

                        Originally posted by Mike Reed View Post
                        My first question would be...Is the machine you are doing the hosting a 64bit machine?

                        If so, then you need to some work to "fix" the Alpha Five driver. The 'fix' is simple and quick.

                        Thanks to jkletrovets for providing the answer for 64 bit machines.


                        Here is a solution I just found on the Amyuni Forum and IT WORKED!!!!! I can now print to PDF files using Alpha5 Version 9 on my Vista 64 Bit machine.

                        I modified it slightly to pertain to Alpha from what was on their forum.


                        1) Make sure that you are logged in as a user with administrator rights.
                        2) Select Control Panel, and click Printers.
                        3) Right-click the Alpha Five Printer icon
                        4) Select the Ports tab, then click the Add Port... button.
                        5) Select Local Port and click the New Port... button.
                        6) Enter NUL: for the new port name and click OK. Close the Printer Ports window.
                        7) Ensure that the NUL: port is selected in the Ports list.
                        8) Select the Advanced tab.
                        9) Select the Spool print documents radio button to make the options below it clickable.
                        10) Clear (uncheck) the box labeled Enable advanced printing features.
                        11) Select the Print directly to printer radio button again.
                        12) Click the Apply button, and then click OK.
                        jkletrovets is offline Report Post Reply With Quote
                        Mike, thats what I was referring to in the previous post when I said I'd found something about the local port

                        I *think* it work, my problem now is in the report itself (made a thread about it) in that I cant get it to just print specific records, and (Im pretty sure this is in my formatting of the report, but Im not sure) that when I tell it to print the report I get an error on my vps machine telling me the margins are out and what do I want to do...def gotta fix that but like I said, thats probably in formatting?

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