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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Printer not activated, error code -30

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  • #16
    Re: Printer not activated, error code -30

    Al - I resolved the issue on 2 v12 installs
    but on a v11 install, the only way I could get it to work was by right-clicking on the shortcut and picking "run as an administrator"
    so it is a permissions issue, apparently.
    so now the question is how to make shortcuts automatically "open as administrator"
    Cole Custom Programming - Terrell, Texas
    972 524 8714
    martin_w_cole@msn.com

    ____________________
    "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

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    • #17
      Re: Printer not activated, error code -30

      https://www.alphasoftware.com/alphaf...789#post709034
      Al Buchholz
      Bookwood Systems, LTD
      Weekly QReportBuilder Webinars Thursday 1 pm CST

      Occam's Razor - KISS
      Normalize till it hurts - De-normalize till it works.
      Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
      When we triage a problem it is much easier to read sample systems than to read a mind.
      "Make it as simple as possible, but not simpler."
      Albert Einstein

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      • #18
        Re: Printer not activated, error code -30

        thanks Al, I googled it
        you go to the alpha5.exe in the alpha folder
        rightclick
        compatibility
        set for all users
        run as administrator

        I'm going to do that for all installs - got about 20 runtimes for big client
        Cole Custom Programming - Terrell, Texas
        972 524 8714
        martin_w_cole@msn.com

        ____________________
        "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

        Comment


        • #19
          Re: Printer not activated, error code -30

          Appreciate the suggestion. I'm using Alpha 5 v11 and recently experienced this printer error code 30 after a Windows 10 update. I've tried your suggestion and run Alpha as Admin and it's now allowing me to save pdf to a file again. Thanks!

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