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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.

Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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Printer not activated, error code -41

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  • Printer not activated, error code -41

    I had everything working fine in Version 8 With Runtime on my server.
    Last night I installed the Application Server on the same server,
    Now I get this error code Printer not activated, error code -41
    Any help is welcome,

    Colin Davies

  • #2
    Re: Printer not activated, error code -41

    Make sure that the Printer Spooler is running in services. I usually set it up to start automatically. Often it is defaulted to Manual.

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    • #3
      Re: Printer not activated, error code -41

      Thanks Clive.
      Unfortunately I had the Print Spooler Service running. :(
      But I have found a workaround !!
      I have purchased the Amyuni Document Converter then I entered The Licence code into my "Alpha Five Printer"
      And voila !! :D I got rid of the error code.
      I guess I might use the document converter in the future now, but it is a bit of over kill, and I'm unsure of the licencing issues in doing this.

      Colin Davies


      • #4
        Re: Printer not activated, error code -41

        Given your solution, it tells me that you were trying to print to the Alpha Five Printer.

        That's not the way that printer was designed to work. The options within Alpha 5 use that printer internally - ie print to a pdf, print and email to a pdf. The licensing was not set up to allow direct printing.

        What you have done is legal and logical, but is not needed by Alpha.
        Al Buchholz
        Bookwood Systems, LTD
        Weekly QReportBuilder Webinars Thursday 1 pm CST

        Occam's Razor - KISS
        Normalize till it hurts - De-normalize till it works.
        Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
        When we triage a problem it is much easier to read sample systems than to read a mind.
        "Make it as simple as possible, but not simpler."
        Albert Einstein


        • #5
          Re: Printer not activated, error code -41

          I was actually trying to create a PDF, for email purposes.
          However I had the same error when I tried to create a PDF for print purposes.
          Interestingly though the error could not be reproduced for Preview purposes.
          - On examination both the "Amyuni Document Converter" and "Alpha Five Printer" are similar the only difference being the version numbers A5 being version 2.51 -b and Amuyuni being 300.
          There is a difference though as renaming the Amyuni to Alpha5 causes some sort of blotting errors in the reproductions of graphics in PDFs.
          My guess is that A5 injects a temporary licence into its branded Amyuni virtual printer at Run time.
          Also I guess that when loading the A5 Server I somehow corrupted this process.
          Well at least it works now. :-)