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Netmailer and ReportMailer Problem

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  • Netmailer and ReportMailer Problem

    Has anyone got either Netmailer or ReportMailer working correctly under Runtime.
    I have the runtime versions of both add ins and whilst they seem to work at first glance i.e. right clicking on the table or report and selecting the add in when you try to go further they do not work. In the case of Netmailer I see the interface and can see a list of jobs but as soon as I try to run them I am told I do not have Netmailer installed - a similar issue occurs with ReportMailer - both work fine in the full developer version of V10.

    Bob Whitaker
    Bob Whitaker


  • #2
    Re: Netmailer and ReportMailer Problem

    Hi Bob,

    You are not alone. See here.
    Regards
    Keith Hubert
    Alpha Guild Member
    London.
    KHDB Management Systems
    Skype = keith.hubert


    For your day-to-day Needs, you Need an Alpha Database!

    Comment


    • #3
      Re: Netmailer and ReportMailer Problem

      Alpha Software,

      Come on, we have purchased our addons that are advertised to run in all versions from V5 onwards but the V10 Runtime engine will still not accept these addins.

      I am desperate to use my Runtime Reportmailer with the V10 Runtime, reported to Sales and reported as bug but as yet no response.

      Michael

      Comment


      • #4
        Re: Netmailer and ReportMailer Problem

        Just heard from Bob that Alpha are working on this now!

        Comment


        • #5
          Re: Netmailer and ReportMailer Problem

          Hi Everyone,
          Just to let you know that we now have new versions of:
          Reportmailer / Netmailer / Netmailer Pro / Netmailer for Runtime / Reportmailer for Runtime available for Version 10!

          If you currently have any of these products, and own Version 10 as of today, please send me an e-mail to [email protected] requesting the required version that you have, and we will upgrade you to the V10 version for free.

          Thanks

          Brett Johnston

          Comment


          • #6
            Re: Netmailer and ReportMailer Problem

            Brett,

            Thanks for that, V10 Runtime now runs the Reportmailer perfectly.

            Thanks again

            Michael

            Comment


            • #7
              Re: Netmailer and ReportMailer Problem

              Am wondering if the new versions are backward compatible or just for version 10?
              Mike
              __________________________________________
              It is only when we forget all our learning that we begin to know.
              It's not what you look at that matters, it's what you see.
              Henry David Thoreau
              __________________________________________



              Comment


              • #8
                Re: Netmailer and ReportMailer Problem

                Originally posted by MikeC View Post
                Am wondering if the new versions are backward compatible or just for version 10?

                Netmailer for V10 and Reportmailer for V10 are meant for V10 only.

                They are not meant for V9 or older version.

                Comment


                • #9
                  Re: Netmailer and ReportMailer Problem

                  Thanks Selwyn...your answer should now help prevent the inevitable questions that would have been asked regarding this (and is the main reason I asked it).
                  Mike
                  __________________________________________
                  It is only when we forget all our learning that we begin to know.
                  It's not what you look at that matters, it's what you see.
                  Henry David Thoreau
                  __________________________________________



                  Comment


                  • #10
                    Re: Netmailer and ReportMailer Problem

                    With the latest promotion, Netmailer Pro V10 is now part of the All-In bundle I purchased.

                    Is this add-in only for the developer edition and not for the runtime? I don't have an application with this need right now, but I don't want to say I can program this capability, if I can't run it with the runtime.

                    It doesn't make sense to me for it to work only with the developer. We purchase the developer to DEVELOP applications. Why have a feature such as this that doesn't work in the runtime. An enhanced IDE I can understand in the developer only, but I can see a selling point that I can present to a customer that they can take their customer file and eblast with little effort.
                    ---------------------------------------------------
                    Barry Kucher
                    http://www.411tech.org

                    Comment


                    • #11
                      Re: Netmailer and ReportMailer Problem

                      Barry,
                      Your comment about the bundle package has been a sore spot with me also. The promotion stated everything that you need for applications development. Why would you want netmailer if you cant deploy it with your application.
                      Jim

                      Comment


                      • #12
                        Re: Netmailer and ReportMailer Problem

                        Hi Jim,
                        The promotion stated everything that you need for applications development. Why would you want netmailer if you cant deploy it with your application.
                        There is nothing misleading there, you get the development program and a copy of NetMailer Pro to use in that developed application. If you want to build your application for distribution then you will need to buy a Runtime Licence. That is not mentioned in the promotion, but there is no quibble about that.

                        If you want to distribute your application then you will need the Runtime, the same goes for the NetMailer, for distribution you will also need the Runtime version.

                        What I find misleading is what is the difference between the two versions and which Version of NetMailer does the NetMailer v10 for Runtime work with, NetMailer for Version 10 or NetMailer Pro v10, there is no description for the products in the Alpha Shop.
                        Regards
                        Keith Hubert
                        Alpha Guild Member
                        London.
                        KHDB Management Systems
                        Skype = keith.hubert


                        For your day-to-day Needs, you Need an Alpha Database!

                        Comment


                        • #13
                          Re: Netmailer and ReportMailer Problem

                          Keith,

                          Me too, I have Reportmailer and Reportmailer Runtime but can never tell which is which.

                          Michael

                          Comment


                          • #14
                            Re: Netmailer and ReportMailer Problem

                            "Under this special Alpha Five Version 10 offer which you have been selected to receive you will get NetMailer Pro for Version 10 (Normally $495) included Free when you move up to Alpha Five v10. Netmailer Pro is included with all the offers below."

                            Have you seen that before?

                            Where's the info about the up sell, as it is usually called? Not to mention anything about a runtime purchase being required for distribution of applications designed in A5V10 that include NetMailer Pro, especially when one is purchasing the "suite" which has the runtime, seems completely misleading.

                            This means that I must pay X dollars beyond the price of the suite, but no mention as to what X is or will be. Since the promo mentioned the purchase of the runtime, which I did purchase, and in the same promo mentioned NetMailer Pro, I assumed the runtime would be included. Let's face it, this software is not cheap. (This is not to imply that it is not worth the value.)

                            I think Alpha should be a more exact on the wording of their sales letter and if one needs additional purchases then it should be clearly stated, along with the cost.

                            Comment


                            • #15
                              Re: Netmailer and ReportMailer Problem

                              Hi Wayne,
                              Since the promo mentioned the purchase of the runtime, which I did purchase, and in the same promo mentioned NetMailer Pro, I assumed the runtime would be included.
                              The key word here is "ASSUMED".

                              I believe this was not a deliberate ploy from Alpha to mislead, however, unfortunately, it seems that as several people have taken it that way, it has been misinterpreted as such.

                              As the Pro Version was part of the package, it was not unreasonable to "assume" that it could be used in the Runtime.

                              Now that we know that is not the case, when should the NetMailer Runtime be installed? Should it be on my machine as part of the runtime that will be included when I create an Install package, or, onto my clients machine as a separate addon?
                              Regards
                              Keith Hubert
                              Alpha Guild Member
                              London.
                              KHDB Management Systems
                              Skype = keith.hubert


                              For your day-to-day Needs, you Need an Alpha Database!

                              Comment

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