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Developers and V10 PDF Issue

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    #31
    Re: Developers and V10 PDF Issue

    Charlie

    Just a thought but which version of Windows 7 are you using?

    Regards

    Glen
    Glen Schild



    My Blog

    Comment


      #32
      Re: Developers and V10 PDF Issue

      Glen:

      Windows 7 Home Premium

      It does NOT have XP Compatable mode

      What patch of V9 are you running?

      Charlie Crimmel
      [email protected]

      Comment


        #33
        Re: Developers and V10 PDF Issue

        Hmmm. All was working okay in the Release candidate version of Windows 7 BUT only yesterday I upgraded to the new version (Ultimate) and just tried to run a pdf report from within version 9 and could not do so!

        However, I right clicked on the v9 shortcut and changed compatability mode to XP SP3 (NOT the XP mode you are referring to Charlie) and this time v9 did install the driver and successfully generated the pdf report!

        Hope this helps!
        Glen Schild



        My Blog

        Comment


          #34
          Re: Developers and V10 PDF Issue

          Thanks Glen:
          I right clicked on the v9 shortcut and changed compatability mode to XP SP3

          That solved my PDF and Excel Printing Problem

          Thank You

          Charlie Crimmel
          [email protected]

          Comment


            #35
            Re: Developers and V10 PDF Issue

            Originally posted by glenschild View Post
            Hmmm. All was working okay in the Release candidate version of Windows 7 BUT only yesterday I upgraded to the new version (Ultimate) and just tried to run a pdf report from within version 9 and could not do so!

            However, I right clicked on the v9 shortcut and changed compatability mode to XP SP3 (NOT the XP mode you are referring to Charlie) and this time v9 did install the driver and successfully generated the pdf report!

            Hope this helps!
            Glenn

            You're a hero. Now send us some Scotch, Irish, or BeefEaters... ;-)
            Al Buchholz
            Bookwood Systems, LTD
            Weekly QReportBuilder Webinars Thursday 1 pm CST

            Occam's Razor - KISS
            Normalize till it hurts - De-normalize till it works.
            Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
            When we triage a problem it is much easier to read sample systems than to read a mind.
            "Make it as simple as possible, but not simpler."
            Albert Einstein

            http://www.iadn.com/images/media/iadn_member.png

            Comment


              #36
              Re: Developers and V10 PDF Issue

              Having spent a week last year in the Cairngorms National Park, wandering (literally) around the distillery trail I can highly recommend it as a tourist destination! The only problem is you will not be able to remember most of the trip!
              Glen Schild



              My Blog

              Comment


                #37
                Re: Developers and V10 PDF Issue

                i received this from Charlie at 5.24pm today

                Richard:

                I can now confirm that version 9 Full Developers Version works in Windows 7 Home premium.

                When I right clicked on the v9 shortcut and changed compatibility mode to XP SP3

                That solved my PDF, Word and Excel Printing Problems.


                Charlie Crimmel



                Charlie Crimmel

                [email protected]

                (304) 757-1408
                Richard Rabins
                Co Chairman
                Alpha Software

                Comment


                  #38
                  Re: Developers and V10 PDF Issue

                  The issue raised by Bob Whitaker earlier in this thread has been fixed.

                  There is an outstanding issue only in the watermark feature in the PDF driver under Windows 7 and we have been told by Amuny (who we license the PDF driver from in Alpha Five) that it is in the process of being fixed very soon.

                  On the other comments about improved overall behavior of v10 desktop applications - we have done a lot of work in v10 to ensure this - so it is good to know that it is being noticed:)
                  Richard Rabins
                  Co Chairman
                  Alpha Software

                  Comment


                    #39
                    Re: Developers and V10 PDF Issue

                    Tom - the new pricing with the unlimited runtime makes for a MUCH less expensive upgrade for Bergen County!! What What.

                    Well, I too am now feeling relaxed about V10.
                    Cole Custom Programming - Terrell, Texas
                    972 524 8714
                    [email protected]

                    ____________________
                    "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

                    Comment


                      #40
                      Re: Developers and V10 PDF Issue

                      Originally posted by Richard Rabins View Post
                      On the other comments about improved overall behavior of v10 desktop applications - we have done a lot of work in v10 to ensure this - so it is good to know that it is being noticed:)
                      I wish something had been said about this a long time ago.

                      I, and I think many others here, had felt "deserted" because so many issues had been raised about strange problems (memory problems?) in v9 but there was very little (no?) indication that anyone was even working on the problem. Just knowing that you were working on improvements for v10 would have made me feel better than the "deserted" feeling I had.

                      I was having so many non-repeatable problems with one of my apps that I quit marketing the application to new users - which was and is costing me money! I just couldn't deal with all the time wasted answering questions about "why doesn't this work now" or "why am I getting this error today and yesterday I was getting a different error". In virtually every case the problem could be fixed (at least for awhile until another, different problem popped up) by just closing A5 and re-starting the app. (And those users who finally figured that out still call to complain about how often they have to do it.) Even stranger, for at least one customer I was able to solve each problem by simply logging in to her computer with LogMeIn - as soon as I logged in, her problem-of-the-day disappeared. If that doesn't sound like memory issues, I don't know what does. Unfortunately, these [memory?] issues were not repeatable and often required hours of data entry before they occurred - not something you could easily repeat for debugging even if we could tell you how to do it.

                      As a result, for the first time since A4v2, I did not test the beta and have not yet downloaded a trial version of A5v10. My intention was (is) not to download it until I heard that other users who had problems in v9 were NOT having problems running those same apps in v10. This was just a matter of self-preservation. I only have so much time available and don't want to waste it constantly trying to fix things that I can't fix. As I've said before, new features are nice but ONLY if the rest of the program is reliable.

                      This gives me a lot more hope that v10 will solve the reliability problems and brings me much closer to trying v10. A couple more users confirming that v10 solves the random problems they were seeing in v9 will push me over the edge.

                      So, any "other users" out there that can confirm Michael's comments?

                      Comment


                        #41
                        Re: Developers and V10 PDF Issue

                        Cal,

                        I have abandoned using V10. I used the beta to design web components/pages and loved it. Unfortunately the beta did not allow us to test the desktop side and once I downloaded the 30 day trial I hit major unrepeatable errors which I can only put down to the new browse, unless there have been undocumented changes in xbasic as we have seen in the past.

                        I have a very complex form used for making up a quotation based on a set with up-to grandchild links. One grandchild is used to buildup elements in the quotation. There are several ways of entering data into this grandchild browse, one of which is a dialog for choosing predefined assemblies, this works perfectly in V9. In V10 it has very random results, which at times result in that assembly being posted to other parent calculations. Unnoticed recently this resulted in one of my estimates being sent out �30K overpriced, which would have been great if I had got the job!

                        As this is so random I have been unable to send a bug report. And now my trial has run out so cannot test any further. I hope others notice this behaviour, can repeat it and report. Once fixed I will happily upgrade as was very impressed with the ajax side of things on the web. I was not impressed with the desktop side of things, most of which could be done in version 9 with a little work.

                        Comment


                          #42
                          Re: Developers and V10 PDF Issue

                          This may or may not be related to your issues, but the main bug I have run into so far is that if you set a form to modal, and you have an embedded browse for entering 1 to many lineitems (like Alpha Sports Invoices, for example,) you can only enter one new lineitem at a time - without taking the mouse and clicking on athe browse, or closing the screen and then reopening it.

                          I reported it as a bug a few days ago.

                          I have been heartened to hear that Finnian was able to take his massive medical app and get it to work in V10. I imagine he pushes Alpha to its limits.

                          I just got the trial version about 2 days ago, and will wait until my trial runs out. If they have fixed the desktop bugs, I will purchase and use it for my new app - otherwise I have resolved to go back to V8 with the new app I am building, as I have run into errors in V9 that I can't overcome.

                          I wish I could push a button and get everyone at Alpha to slow down - post a big sign everywhere:

                          STOP - NO NEW FEATURES - NO DEVELOPING ANYTHING NEW - EVERYBODY TAKE OFF 30 DAYS AND LETS PUT OUT SOME REALLY GOOD DOCUMENTATION - AND LETS FIX ALL THESE BUGS.
                          Cole Custom Programming - Terrell, Texas
                          972 524 8714
                          [email protected]

                          ____________________
                          "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

                          Comment


                            #43
                            Re: Developers and V10 PDF Issue

                            Originally posted by Lance Gurd View Post
                            Cal,

                            I have abandoned using V10. I used the beta to design web components/pages and loved it. Unfortunately the beta did not allow us to test the desktop side and once I downloaded the 30 day trial I hit major unrepeatable errors which I can only put down to the new browse, unless there have been undocumented changes in xbasic as we have seen in the past.

                            I have a very complex form used for making up a quotation based on a set with up-to grandchild links. One grandchild is used to buildup elements in the quotation. There are several ways of entering data into this grandchild browse, one of which is a dialog for choosing predefined assemblies, this works perfectly in V9. In V10 it has very random results, which at times result in that assembly being posted to other parent calculations. Unnoticed recently this resulted in one of my estimates being sent out �30K overpriced, which would have been great if I had got the job!

                            As this is so random I have been unable to send a bug report. And now my trial has run out so cannot test any further. I hope others notice this behaviour, can repeat it and report. Once fixed I will happily upgrade as was very impressed with the ajax side of things on the web. I was not impressed with the desktop side of things, most of which could be done in version 9 with a little work.
                            Lance please email [email protected]
                            he can extend your v10 trial so you can submit a bug report so that we can fix whatever might be causing an issue with your form.

                            In general - desktop and web v9 folks who have upgraded to v10 are extremely satisfied and excited about the new capabilities and we want to figure out the issue you are having so that you can join those ranks.
                            thanks
                            Richard Rabins
                            Co Chairman
                            Alpha Software

                            Comment


                              #44
                              Re: Developers and V10 PDF Issue

                              Thanks for the offer Richard, believe me if I could reproduce the problem consistently I would have submitted a bug previously. Selwyn has had my main database a couple of times before and if he wants can have it again and I can explain how the problem manifests itself. If he finds a solution, then would be the time to extend my trial so I can give it further intensive testing. Maybe the desktop should have been released during the beta phase and problems like this would have been eliminated earlier and I would be at purchase stage now.

                              Comment


                                #45
                                Re: Developers and V10 PDF Issue

                                I can happily and gratefully confirm that the issue of generating PDF output from V10 is fixed as far as my tests on both XP and Windows 7 confirm.
                                As always the speed with which this issue has been resolved is exemplary - thank you Alpha.

                                However the watermarking problem is NOT restricted to either 64 bit or indeed Windows 7 and my application running under version 9 produces perfectly watermarked PDF output but under V10 firstly causes Adobe reader to display an error message and then displays a partially complete PDF output.

                                I realise this is an issue with 3rd party software within V10 and will probably not be resolved quite as quickly as wholly internal issues are but I look forward to the earliest possible resolution by Amunyi.

                                Bob Whitaker
                                Bob Whitaker

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