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Runtime installation only shows tables

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    Runtime installation only shows tables

    My customer tried to install the V10 runtime today. Starting with a Win7 machine.

    When he installs and opens his database, he only gets the control panel. And on the CP, only the tables/sets tab is populated. All other tabs are empty though there should be hundreds of forms, reports, scripts, etc. And, the autoexec (which isn't showing up of course) should be loading a custom menu, hiding the CP, etc. anyway.

    He does not have any problems when he loads AlphaSports with the same runtime installation.

    Before doing any of this he did test the database and its functionality etc. with a Full Developer version of V10. This problem only presented itself when he tried the runtime.

    Any ideas?
    -Steve
    sigpic

    #2
    Re: Runtime installation only shows tables

    Originally posted by Steve Workings View Post
    My customer tried to install the V10 runtime today. Starting with a Win7 machine.

    When he installs and opens his database, he only gets the control panel. And on the CP, only the tables/sets tab is populated. All other tabs are empty though there should be hundreds of forms, reports, scripts, etc. And, the autoexec (which isn't showing up of course) should be loading a custom menu, hiding the CP, etc. anyway.

    He does not have any problems when he loads AlphaSports with the same runtime installation.

    Before doing any of this he did test the database and its functionality etc. with a Full Developer version of V10. This problem only presented itself when he tried the runtime.

    Any ideas?
    Hi Steve,

    This happened to me about a month ago and I uninstalled RT and reinstalled it. It worked the 2nd time around.

    kenn
    TYVM :) kenn

    Knowing what you can achieve will not become reality until you imagine and explore.

    Comment


      #3
      Re: Runtime installation only shows tables

      Cancelled
      Last edited by Ton Spies; 03-27-2010, 09:28 AM. Reason: Did not read well
      Most things are simple but unfortunately only after the first time

      Comment


        #4
        Re: Runtime installation only shows tables

        Did what Kenn suggested today, no joy, same thing.

        Customer did install V10 runtime on an XP machine, no problem.

        What else?
        -Steve
        sigpic

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          #5
          Re: Runtime installation only shows tables

          Steve, is the runtime driving a shadow copy of the database, or the live database on the server? I'll bet its the former. If so, what you're seeing is the absence of the dictionaries in the shadow folder. If they're omitted Alpha will create them automatically, but of course they'll be blank. So, you can see the tables but nothing else. If this guess is right, you then need to figure out why the actual dictionaries didn't make it to the local workstation's shadow folder.

          Comment


            #6
            Re: Runtime installation only shows tables

            THis may shed some light on Steve's problem. I began having problems that when a form was opened, it was opened as if the RT was running and the 'design view' icon was not visible. Close the form with the black 'x' and the app closes. The only way to get to 'design view' mode from 'view' mode is to right click onm the tab at the bottom nest to the control panel tab and select close. From that point on, I could open the form from the CP and the 'design view' icon is visible.

            I uninstalled v10 RT and it removed the v10 developer icon from the desktop. I tried to open A5 from the start menu and get this error:

            Error running addin �Startup_100_Register_Controls�:Could not open OLE Object �{80C2583C-A05B-44B8-851E-95B288CA2CDE}�
            Error running �Startup_a5controls�:Could not open OLE object �a5controls=resources.10'
            Error running addin �startup_xdialog_context�:Could not open OLE object �a5contexteval.contexteval.10'

            While I can't say for sure, I'm 99.9% sure when RT was installed, it mixed to some degree with the developer edition. Now to reinstall the developer edition.

            kenn
            TYVM :) kenn

            Knowing what you can achieve will not become reality until you imagine and explore.

            Comment


              #7
              Re: Runtime installation only shows tables

              Steve,

              For what it is worth, when installing to W7 you need full admin rights both for installation and running Runtime for the first time.

              Also, beware of Kaspersky AntiVirus 2010, it does some nasty things to .dd* files.

              Scott

              Comment


                #8
                Re: Runtime installation only shows tables

                I am the problem customer that is the subject of this thread. After doing a shadow refresh, the runtime did work on the Win 7 machine

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