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Kaspersky 2010 Internet Suite and Alpha Five

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  • #1

    Kaspersky 2010 Internet Suite and Alpha Five

    This is a thread for Kaspersky 2010 Internet Suite users. For some reason, there seems to be conflict with Alpha Five, and very often, you have to manually intervene to make A5 a Trusted Application. Here’s the latest issue I recently discovered. I don’t know if this applies to everyone who uses Kaspersky, but I’m posting it for your information.

    On my laptop, I’m one of those guys who needs to keep the previous version, so I have both Ver 9 and 10 installed. I made both versions Trusted Applications in Kaspersky. Here are the results:

    • Ver 9 runs perfectly
    • Ver 10 starts, but every time I open a database, any database, I am peppered with an annoying dialog box constantly popping up with the following message:

    “Cannot load library for language ‘Alpha5.XbasicScript.1’
    Path: ‘C:\Program Files\A5v9\XbasicActiveScripting.dll’

    Please contact Kaspersky Lab for the solution (error:0000007F)

    I’m guessing that error message comes from Alpha Five, but I would like to have someone from the company verify that.

    Solution
    Kaspersky tech support was stymied. I solved it myself by deleting version 9 and now Ver 10 works properly, at least so far. I guess I have to live without the older version on my laptop.

    Notes
    On my desktop, I also have both ver 9 and ver 10 installed but I’m using Norton Internet Security. So far there are no compatibility issues with Norton.

    Other than the conflicts with A5, I think Kaspersky is a first class suite.
    Tags: None
  • #2
    Re: Kaspersky 2010 Internet Suite and Alpha Five

    Thanks Robert for the info.
    Other than the conflicts with A5, I think Kaspersky is a first class suite.
    Everyone says so that I know too....but I got rid of it due to incredible slowdowns whenever I tried to use Alpha (v8 and v9) even with settings to ignore Alpha altogether.
    Mike
    __________________________________________
    It is only when we forget all our learning that we begin to know.
    It's not what you look at that matters, it's what you see.
    Henry David Thoreau
    __________________________________________



    Comment

    • #3
      Re: Kaspersky 2010 Internet Suite and Alpha Five

      Mike, slow performance was a common complaint but I think they made substantial improvements with the 2010 suite. As you know, they are constantly updating and improving the product, much like Alpha Software does with A5.

      Of course it's always a trade off between performance and protection. It would be nice to have both but that isn't the real world. From my perspective Mike, superior protection outweighs performance. And everything I've read indicates Kaspersky provides elite protection.

      Comment

      • #4
        Re: Kaspersky 2010 Internet Suite and Alpha Five

        Hi, I have both V9 and V10.5 RC4 on XP Pro Laptop with no problems. Had V9 and V10 till just recently also with no problems. Kaspersky 2010. I don't know if I read your post right. Think you are saying the problem is with V10 loading you get error message. The error message you posted under path references A5V9.

        “Cannot load library for language ‘Alpha5.XbasicScript.1’
        Path: ‘C:\Program Files\A5v9\XbasicActiveScripting.dll’

        Please contact Kaspersky Lab for the solution (error:0000007F)

        Comment

        • #5
          Re: Kaspersky 2010 Internet Suite and Alpha Five

          With one exception Mendy, you got it right. Ver 10 loads properly but once I open any database, then the following happens:

          I am peppered with an annoying dialog box constantly popping up with the following message:

          “Cannot load library for language ‘Alpha5.XbasicScript.1’
          Path: ‘C:\Program Files\A5v9\XbasicActiveScripting.dll’

          Please contact Kaspersky Lab for the solution (error:0000007F)

          It's interesting to note that you don't have that problem. But you're using XP while I'm running Win 7, so maybe that impacts this issue?

          Comment

          • #6
            Re: Kaspersky 2010 Internet Suite and Alpha Five

            Robert, I'm running Windows 7 Professional with Kaspersky 2010, and both A5V9 and A5V10 run perfectly.

            This issue with Kaspersky has come up previously. It was suggested, if making A5 a trusted app didn't work, click settings - fileantivirus. If "scan files by format" was checked, change to "by extension". If "scan all files" was checked, change to "scan files by format". FWIW --

            Gary Ogle

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            • #7
              Re: Kaspersky 2010 Internet Suite and Alpha Five

              Deano thanks for the suggestion. However, I already tried those options and it didn't resolve the problem.

              Since ver 10 is now working correctly, I'm thinking about reinstalling Ver 9 and seeing if Ver 10 will continue to work if 9 is installed after 10. It probably doesn't mean anything, but who knows, I've seen stranger things happen.

              Anyway, I'm very glad to hear you're using Windows 7 and not having any problems. That tells me there may be something else going on with my system, Kaspersky, and Alpha Five.

              Comment

              • #8
                Re: Kaspersky 2010 Internet Suite and Alpha Five

                Hey Deano and others, I never ceased to be amazed by computer applications. I reinstalled Ver 9 this morning and after one hour of experimenting, the aforementioned problem with Kaspersky is no longer an issue.

                I don't know why installing Ver 9 AFTER Ver 10 eliminated the problem. And I don't know if it will pop up again in the future.

                It's also possible that the latest Kaspersky update this morning resolved the issue.

                Who knows? But I wanted to keep everyone who uses Kaspersky up to date.

                Comment

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