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Download errors for 2924_3560 exe files

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  • Download errors for 2924_3560 exe files

    Is any one else having problems with 2924_3560 downloads? When I first attempted to download (Save) the full patch from the Main Download area I was taken to the FileKicker website so cancelled that.

    I then tried to download(Save) the Runtime which twice appeared successful but Norton then deleted the exe stating that there were multiple errors with the file.

    Next I tried the Main Download for the full patch again. This time the exe file was created properly but I have not yet dared to Run it.

    I tried the Runtime downloads again from both areas. Each time I was told the download was successful but I was unable to Open the Folder at the Prompt and found that the exe had not been saved, or had been saved and then deleted by Norton.

    There seem to be some bugs here!

  • #2
    Re: Download errors for 2924_3560 exe files

    Both seem to be working just fine for me. But, I'm not using Norton, and I'm stateside. I think maybe either the problem is with your internet connection, your Norton installation setup, or possibly your download requests arrived at a time when their system was busy with overnight backups or something. Suggest you try again.


    • #3
      Re: Download errors for 2924_3560 exe files

      Thanks for your suggestions Tom.

      Have just tried again. Norton will not accept the runtime exe from the Main Download area. I have no apparent similar problems.


      • #4
        Re: Download errors for 2924_3560 exe files

        I have the same problem with Norton Internet 2010 Quarantining the Runtime patch (Saying that it contains WS.Reputation1) detected by Download Insight
        The Full desktop patch was OK


        • #5
          Re: Download errors for 2924_3560 exe files

          Hi I can confirm that I have no problem with either download here in the UK - we use the Network version of Norton.
          If you continue to have problems I could post you a disk.

          Bob Whitaker
          Bob Whitaker


          • #6
            Re: Download errors for 2924_3560 exe files

            Hi Bob. Thanks for your offer. I have another computer which does not use Norton. I'll try that and report back.


            • #7
              Re: Download errors for 2924_3560 exe files

              Kaspersky Internet Security is not reporting an issue with the runtime download here.


              • #8
                Re: Download errors for 2924_3560 exe files

                Hi All,

                My downloads are OK but I cannot see any release notes explaining any recent fixes for this build.



                • #9
                  Re: Download errors for 2924_3560 exe files

                  Michael, one source for these is the on the same download page you used to get the patches.


                  • #10
                    Re: Download errors for 2924_3560 exe files

                    Originally posted by Mike Vance View Post
                    Is any one else having problems with 2924_3560 downloads?
                    Yes, two days ago I got a virus warning while downloading (on my laptop with Vista).
                    But curious I cannot repeat it and also do not know who send the warning Windows Defender or Avira.

                    I should have taken more attention to this process.
                    Most things are simple but unfortunately only after the first time


                    • #11
                      Re: Download errors for 2924_3560 exe files

                      For information

                      I gave up on downloading the runtime patch and loaded the full runtime, using my original order link and reinstalled the runtime. This worked without any problems.



                      • #12
                        Re: Download errors for 2924_3560 exe files

                        I got same problem on Run Time Patch. If you go to Norton Community sight
                        ( you will see Norton having big problems with false positives with Version 2010 on many downloads.

                        One post there suggested going to main Norton window, select change settings, select Web Configuration and then turn off "Download Intelligence" setting. I did this and Run Time Patch downloaded completely normally.

                        This looks like it is a Norton problem but they haven't provided a final fix yet.