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Where is the Log File???

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  • Where is the Log File???

    I now get an error message when I work on an app I've been working on for years. Something about deleting a log file . Each time I try and work on the app I get an error about a log file and then the program closes

  • #2
    Re: Where is the Log File???

    Not sure but the only log file I know about is the one you can turn on or off under

    View -> Settings -> techsupport

    If you have change operating systems and this was turned on the defalt location may have changed and the file might no longer exist

    ALL Specualtion on my part
    Mark Pearson
    [email protected]
    Youtube channel


    • #3
      Re: Where is the Log File???

      Thanks for the reply but I checked on both computers and the Log file is turned off under settings and tech support.
      Now thw application is useless because even when I reinstall it from the other computer that does not have the error it still crashes when opened with a big Application Aborted error. I have had a few prolems with the new 10.5 version and this one is causing me a lot of trouble.


      • #4
        Re: Where is the Log File???


        What version of 10.5 are you using.

        Have you installed a patch recently. If that is the case maybe rolling back to a previous patch will help.

        Just guessing.

        Tom Baker


        • #5
          Re: Where is the Log File???

          Originally posted by Windstarsoftware View Post
          I now get an error message when I work on an app I've been working on for years. Something about deleting a log file . Each time I try and work on the app I get an error about a log file and then the program closes
          Being very specific when it comes to error is always a good thing. "Something" about deleting a log file - what exactly does it say?

          "I get an error about a log file" - You have a MUCH better chance of someone helping you if you can state specifically what the error is.

          Not sure if I can help, but guessing what you are talking about is probably not going to do either of us any good.
          Bill Griffin
          Parkell, Inc


          • #6
            Re: Where is the Log File???

            Thas becasue the message is large and can not be copied. I just sent a bug report in on this and it tokk 15 minutes to type it. There is nothing listed on the boards or in any of Alphas help files that refers to a log file.


            Program will close. One or more users may logged in either have correctly or incorrectly. Deleting the log fle with cause it to be rebuilt when all users close the program.

            Single machine not on any network. No other applications are effected. Only one.


            • #7
              Re: Where is the Log File???


              Just trying to help you out. Screen shots always work well, also.

              Hope Alpha can help you out.

              PS - sound like the same (or simliar problem) you had last year.

              Were you able to resolve it then?
              Last edited by Bill Griffin; 07-26-2010, 11:41 AM.
              Bill Griffin
              Parkell, Inc


              • #8
                Re: Where is the Log File???

                You don't think it could be the new feature which keeps copies of the forms etc?
                You also mentioned that you have been using this app for years. Did you migrate it to 10.5?

                Not sure how many update versions Alpha can accommodate.

                Have you tried lifting and shifting the app table by table and opening what you can using 10.5.
                See our Hybrid Option here;