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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Bonus TIPS for Successful Posting

Try a Search First
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Alpha starting two task in windows

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  • Alpha starting two task in windows

    I have had to reinstall Alpha five, my company changed domaine and computer names.

    After installing Alpha it start up but never get through the startup process, hanging there, when I go to task manager it show me two Alpha five task running, but I hav only started one, I then tried to cancel, and restart while looking at the task manager, and it starts with one task, and the when it reaches the stage where it stops it automatically starts the second task.

    Any idea what the problem could be.

  • #2
    Re: Alpha starting two task in windows

    Are you sure that there isn't a dialog box hiding somewhere - perhaps a startup error message?

    A5 will show two instances in the task manager if that was the case.

    Can you switch to the second instance of A5?


    • #3
      Re: Alpha starting two task in windows

      Unfortunately not Finnian, nothimg hidden behind the screen, I have tried to minimize, using alt-tab and what else I could think of, but I have tried to start Alpha again while the first instance tried to open, and one time it actually opened Alpha, but was then complaining about the license, so not really usefull.


      • #4
        Re: Alpha starting two task in windows

        Well, since you have changed your domain and computer names, it won't start anyway - unless you have edited your registry somehow and received and entered a new activation key.

        Perhaps the first instance is trying to access the internet to check your license/activation status and is not able to reach the internet due to a firewall or other issue.


        • #5
          Re: Alpha starting two task in windows

          Agree regarding the activation, I deleted all registry info regarding Alpha (regedit), and did an unistall, after the reinstall i inserted the activation key and asked activation over the internet, and since then it has been dead, no problems accessing the internet from browsers or other applications.


          • #6
            Re: Alpha starting two task in windows

            Did you get a new activation key? You will definitely need a new key if the computer name has changed.


            • #7
              Re: Alpha starting two task in windows

              Yes i did, and it is the activation of that which is causing the problem, I think


              • #8
                Re: Alpha starting two task in windows


                Is the old computer name the same with the new one?

                try searching this, local help

                About Activating Alpha Five
                Last edited by fddizon; 08-15-2010, 02:18 PM. Reason: added some text


                • #9
                  Re: Alpha starting two task in windows

                  No the computername is a new one, but Andrew from Alpha had resat the key prior to the new activation