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Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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Custom Help Stops Working

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  • Custom Help Stops Working

    My custom help file has stopped working. I get this message:
    "a_pbs1_help.dbf isn't a help file"


    How can I get my help file working again? Thanks.

  • #2
    Re: Custom Help Stops Working

    Originally posted by shapse View Post
    My custom help file has stopped working. I get this message:
    "a_pbs1_help.dbf isn't a help file"


    How can I get my help file working again? Thanks.
    the patch that was released today should fix this issue.

    Comment


    • #3
      Re: Custom Help Stops Working

      Fix problem on win7 machine. Need to check tomorrow on XP machine.

      Comment


      • #4
        Re: Custom Help Stops Working

        Selwyn,

        The patch fixed nothing. The help files work fine on Win7 Pro machine, but error out on an XP Pro machine. I'm using the exact same files as they are in MyDropbox. So each program is accessing the same thing. What gives.

        Also found other bug. Code does not excute from a button, but works perfectly when executed directly from the Control Panel. This makes no sense. Would be happy to talk with you by phone.

        Comment


        • #5
          Re: Custom Help Stops Working

          Originally posted by shapse View Post
          Selwyn,

          The patch fixed nothing. The help files work fine on Win7 Pro machine, but error out on an XP Pro machine. I'm using the exact same files as they are in MyDropbox. So each program is accessing the same thing. What gives.

          Also found other bug. Code does not excute from a button, but works perfectly when executed directly from the Control Panel. This makes no sense. Would be happy to talk with you by phone.

          sorry. i don't agree with you.

          the help file editor works fine on xp machines. it is actually impossible that it would work on win7 and not xp.

          check to see that the patch is actually installed on the xp machine.

          it is also unlikely that there is a bug with regard to executing code from a button. you would need to submit a test app that demoes the problem and we can investigate.

          Comment


          • #6
            Re: Custom Help Stops Working

            Originally posted by Selwyn Rabins View Post
            sorry. i don't agree with you.
            it is also unlikely that there is a bug with regard to executing code from a button. you would need to submit a test app that demoes the problem and we can investigate.
            Selwyn,

            I would like to send the db to you, but I don't want to have it publicly posted. I've been dialoging with Tom Cone on the Msg Bd. He looked at the program and said this: "I took a good look and can't explain what you're seeing. Alpha is having trouble closing the Main_menu form, so the table MemVars remains open, so the backup doesn't happen. At least that's what I think may be happening. Cannot say conclusively. Seems very odd."

            How can I get the db to you privately?

            Thanks for your help.

            Comment


            • #7
              Re: Custom Help Stops Working

              Originally posted by shapse View Post
              Selwyn,

              I would like to send the db to you, but I don't want to have it publicly posted. I've been dialoging with Tom Cone on the Msg Bd. He looked at the program and said this: "I took a good look and can't explain what you're seeing. Alpha is having trouble closing the Main_menu form, so the table MemVars remains open, so the backup doesn't happen. At least that's what I think may be happening. Cannot say conclusively. Seems very odd."

              How can I get the db to you privately?

              Thanks for your help.
              you can send it to me at [email protected]

              Comment


              • #8
                Re: Custom Help Stops Working

                Selwyn, despite your statements to the contrary, my help files don't work on my XP Pro machine, but the very same files work on my WinPro7 machine. Its the exact same file as I'm using a DropBox to allow me to work on the program from anywhere. I'v also attached help files.zip which contains all of the a5 help files.

                Any ideas why it works on one machine and not another???

                Thanks

                Comment


                • #9
                  Re: Custom Help Stops Working

                  Originally posted by shapse View Post
                  Selwyn, despite your statements to the contrary, my help files don't work on my XP Pro machine, but the very same files work on my WinPro7 machine. Its the exact same file as I'm using a DropBox to allow me to work on the program from anywhere. I'v also attached help files.zip which contains all of the a5 help files.

                  Any ideas why it works on one machine and not another???

                  Thanks
                  I am sorry, I don't mean to contradict you, but I do have to insist there there is no bug. I have tested your help file on XP and Windows 7 and it works fine. I added custom help to the customer information form in alphasports using your help file and a new, auto - generated help file. In both cases help worked fine.

                  Perhaps the file permissions as the window level on your xp machine have gotten messed up. But whatever the reason that it does not work on your XP machine is, it is not because of a bug in Alpha Five.


                  Can you go to help/about on your xp machine and let us know what the version number is?

                  Comment


                  • #10
                    Re: Custom Help Stops Working

                    Selwyn,
                    The latest patch (9/8/10)resolved the problem. Thanks.

                    BTW,

                    Really like A5. Would like to see Compiler for program that would make it available cross-platform, e.g., for the Mac.:)

                    Any chance this may happen in the near future?

                    Thanks.

                    Comment


                    • #11
                      Re: Custom Help Stops Working

                      Originally posted by shapse View Post
                      Selwyn,
                      The latest patch (9/8/10)resolved the problem. Thanks.

                      BTW,

                      Really like A5. Would like to see Compiler for program that would make it available cross-platform, e.g., for the Mac.:)

                      Any chance this may happen in the near future?

                      Thanks.
                      thanks.

                      this is not really on the horizon.

                      i don't know if your app is for personal use, or if there are many users.

                      for apps with many users, i think the best approach is to make a browser based app. the app server of course will have to run on a windows machine, but the client can run any operating system.

                      if the app is for personal use, then a browser based solution might be overkill.

                      Comment

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