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Thunderbird Email attachments

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    Thunderbird Email attachments

    Hi all

    We are having trouble on a clients PC with the Email attachments using Thunderbird. Somewhere i have read that there are two 'flavours' of the email_client_external() function because this may be the cause of our problem. We have searched the message board and help files but can only find reference to a single function.

    Can anyone point us to this subject?

    Michael

    #2
    Re: Thunderbird Email attachments

    Originally posted by Michael Humby View Post
    Hi all

    We are having trouble on a clients PC with the Email attachments using Thunderbird.
    Depending on the size of the attachment, Thunderbird will reject as spam.

    Comment


      #3
      Re: Thunderbird Email attachments

      Michael,
      Are you obligated to use an external client? I have experience email processes as a major, major pain because of the variability of external clients like Thunderbird and Outlook. I have migrated to using email_smtp_open(), email_smtp_send(), email_smtp_close() a much more consistent and reliable process to bypass these problems.
      Mike W
      __________________________
      "I rebel in at least small things to express to the world that I have not completely surrendered"

      Comment


        #4
        Re: Thunderbird Email attachments

        I have no problem at all getting Thunderbird to work with attachments.

        However, none of the A5 email commands will do it. Check out this thread for the solution.

        Comment


          #5
          Re: Thunderbird Email attachments

          Thanks Cal and Mike,

          We are usually OK with Thunderbird but we are having trouble with this particulay client, they get 'out of memory' messages and I think it is to do with Windows Mailer or Outlook Express on their PC hogging the defaults, will check out your suggestions.

          Michael

          Comment


            #6
            Re: Thunderbird Email attachments

            Originally posted by Michael Humby View Post
            Thanks Cal and Mike,

            We are usually OK with Thunderbird but we are having trouble with this particulay client, they get 'out of memory' messages and I think it is to do with Windows Mailer or Outlook Express on their PC hogging the defaults, will check out your suggestions.

            Michael
            I doubt the above is the problem with sending attachments via Thunderbird and email_client_external() in either flavor. However, I too have had problems with Outlook somehow hogging the defaults when it should be Thunderbird. The only way I could correct it was to manually correct the registry. If you need help with that, somewhere on this forum is a thread that gives the way to do this.

            Oh yes, I too have used Mikes methods. They work. Cal's method is intriguing!

            Good Luck.

            Ray Lyons

            Comment


              #7
              Re: Thunderbird Email attachments

              I mis-spoke when responding in a hurry. It is not Thunderbird that limits the size of the attachment, it's your e-mail provider or SMTP server which explains why some might have no "problem with Thunderbird" while others do. It's a problem with the ISP imposed limitations. I suggest sending the same attachment via some other ISP to confirm.

              Comment


                #8
                Re: Thunderbird Email attachments

                G,

                I could be wrong but I think the issue is a situation in which any and all attachments via Thunderbird work just fine, but not if it is done through any of the email_client_external() functions when Thunderbird is the default windows email client. I don't think this could have anything to do with the ISP being used. In my case with my ISP just using Thunderbird directly cause no problems sending any and all attachments I have ever tried but none work when I use email_client_external() where all I get for an attachment is a file named Moz_mapi-1, which is not my attachments file with a different name. I think the problem when using email_client_external() has something to do with MAPI in windows. But I could be wrong, of course!

                Ray Lyons

                Comment


                  #9
                  Re: Thunderbird Email attachments

                  It is not Thunderbird..It's the email/SMTP provider. With Charter I cannot receive large attachments. With gmail I can. That's not to say there might not be a problem with email_client_external() but before arriving at that conclusion I'd try a different email/SMTP provider.
                  Thunderbird does not impose any limitations on attachments. Charter does. Others might as well.

                  Comment


                    #10
                    Re: Thunderbird Email attachments

                    Other possible culprits:
                    1-Thunderbird connection timeout set to a low number
                    2-Firewall
                    3-TCP-IP connection MTU needs to be lowered.
                    4-Attachment file naming and/or extension
                    5-Hardware problem (e.g. router limitations)
                    Careful before attempting adjustments of any of the above.

                    Comment


                      #11
                      Re: Thunderbird Email attachments

                      Originally posted by Raymond Lyons View Post
                      G,

                      I could be wrong but I think the issue is a situation in which any and all attachments via Thunderbird work just fine, but not if it is done through any of the email_client_external() functions when Thunderbird is the default windows email client. I don't think this could have anything to do with the ISP being used. In my case with my ISP just using Thunderbird directly cause no problems sending any and all attachments I have ever tried but none work when I use email_client_external() where all I get for an attachment is a file named Moz_mapi-1, which is not my attachments file with a different name. I think the problem when using email_client_external() has something to do with MAPI in windows. But I could be wrong, of course!

                      Ray Lyons
                      +10

                      I have Charter and Thunderbird is my primary e-mail program and I send and receive e-mail with attachments (sometimes lots of them) via Thunderbird with no problem. If there was any problem with attachments in Thunderbird, I wouldn't use it! However, it is impossible to get Alpha's email routines to add the requested attachments with email_client_external(). (It's not an issue with all A5 email routines because other routine don't necessarily work directly with Thunderbird.)

                      IMPORTANT NOTE: I'm sure I can add the attachments manually after running email_client_external. It works at that point because at that point I'm actually just using Thunderbird and A5 no longer has anything do to with it. The problem is that a command such as this:

                      email_client_external("[email protected]","Some subject","This is a message","D:\Stuff\SomeInfo.txt")

                      will not have "D:\Stuff\SomeInfo.txt" attached when the email dialog is opened.

                      I've used my function posted above on a number of machines and, so far, it has always worked.

                      I also agree with Mike that the Email_SMTP functions work. However, they don't show the nice dialog for filling out your e-mail. If you need a nice dialog with the Email_SMPT functions then you have to build it yourself.

                      Comment


                        #12
                        Re: Thunderbird Email attachments

                        From the horse's mouth (Charter):
                        "The combined size of the email and attachment cannot exceed 10MB".
                        You have to keep in mind though that encryption will use about one third of that which will get you down to about 6.5MB.

                        Comment


                          #13
                          Re: Thunderbird Email attachments

                          Originally posted by CALocklin View Post
                          I also agree with Mike that the Email_SMTP functions work. However, they don't show the nice dialog for filling out your e-mail. If you need a nice dialog with the Email_SMPT functions then you have to build it yourself.
                          Building a dialog to present the email is, IMHO, a small price to pay for reliability!
                          Mike W
                          __________________________
                          "I rebel in at least small things to express to the world that I have not completely surrendered"

                          Comment


                            #14
                            Re: Thunderbird Email attachments

                            Originally posted by G Gabriel View Post
                            From the horse's mouth (Charter):
                            "The combined size of the email and attachment cannot exceed 10MB".
                            You have to keep in mind though that encryption will use about one third of that which will get you down to about 6.5MB.
                            I don't think anyone is arguing that at all. That's an issue for most ISPs. However, the question had to do with email_client_external() and that's a different issue. You've apparently read something into the original question that I don't believe existed and are attacking a different problem than the one the poster is actually having. It doesn't matter how big or small the attachment is if you can't get it to show up as an attachment in the first place. This may not be obvious if you haven't run into the problem yourself but email_external_client() won't add attachments when using Thunderbird as your external client. Attachments can be added manually after Thunderbird opens but the email_external_client() function itself won't add it based on it being including in the 'attachments' argument.
                            Last edited by CALocklin; 07-15-2011, 01:56 PM. Reason: minor corrections relative to what is in original post

                            Comment


                              #15
                              Re: Thunderbird Email attachments

                              Maybe I am mis-reading the question..maybe not:
                              Originally posted by Michael Humby View Post
                              We are usually OK with Thunderbird but we are having trouble with this particulay client, they get 'out of memory' messages and I think it is to do with Windows Mailer or Outlook Express on their PC hogging the defaults, will check out your suggestions.

                              Michael
                              More often than not people might mis-diagnose the problem and think it has to do with one thing when in fact it has to do with another ..when there are more than one factor at play. The above quote doesn't imply nor justify that the issue is with an alpha function. The original post does neither either.
                              Regardless.. I had enough of this thread.

                              Comment

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