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V11 on a Terminal Server?

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    V11 on a Terminal Server?

    Is anyone out there running V11 on a MS Terminal Server?

    I ask because I have v9 runtime running perfectly well on a TS but I cannot get V10 or 10.5 to work. For the gory details, see my last post (#16) on the V10 forum HERE. Briefly, yes .Net4 is on the TS and yes A5v10 was installed on the TS in install mode, not execute mode (just like V9 that works). I have also tried using relaxed security.

    Raymond Lyons


    #2
    Re: V11 on a Terminal Server?

    Hi Raymond:

    I've been working with a client recently where we had both 10.5 and 11 installed on TS and running without incident. Both servers were running Server 2008 R2. I don't think we did anything special or had to make any system changes for V11 to run. I'm pretty sure that the Dot Net 4 Framework was already installed on both machines (by default?) before any Alpha was installed.

    Have you checked the installed programs to make sure that DotNet has been installed? You definitely need it for 10.5 and 11.
    Finian

    Comment


      #3
      Re: V11 on a Terminal Server?

      Hi Finian,

      Yes, DotNet (4) is installed--I even ran a repair for it in case there was a problem. In our case, the TS is running 2003 Server. The thing I don't get is that v10.5 does run properly (as near as I have been able to tell so far) from the admin RDC, just not from non-admin RDC's. It appears (maybe) that these other users don't have access to the system toolbars that the All User setting is supposed to provide, and they should be there as long as I install in TS install mode, which I did. Also, there are other programs on the TS that need .Net4 and they are working fine.

      Now I am even more baffled than before, but thanks for the info.

      Raymond Lyons

      Comment


        #4
        Re: V11 on a Terminal Server?

        Having followed your thread and this one I am lead to believe you have file permission issue.
        Andrew

        Comment


          #5
          Re: V11 on a Terminal Server?

          Originally posted by aschone View Post
          Having followed your thread and this one I am lead to believe you have file permission issue.
          Hi Andrew,

          Assuming that is true, any idea how to determine/fix it? The non-admin user I am using for testing has full control over the relevant folders and files, plus when I added her to the administrators group (just as a test) it changed nothing. Moreover, as near as I can see the folder/file security permissions are the same as they for the V9 setup which works.

          Raymond Lyons

          Comment


            #6
            Re: V11 on a Terminal Server?

            get is that v10.5 does run properly from the admin RDC
            Because of this statement I believe you have permission issues.
            Andrew

            Comment


              #7
              Re: V11 on a Terminal Server?

              Andrew,

              I believe you are correct (sort of) and I think I have finally nailed it down. However, before posting what was wrong I am going to wait until the coming week when real, non-admin users can have a go at it and make sure the problem is actually (and fully) solved.

              Raymond Lyons

              Comment


                #8
                Re: V11 on a Terminal Server?

                Originally posted by Raymond Lyons View Post
                Andrew,

                I believe you are correct (sort of) and I think I have finally nailed it down. However, before posting what was wrong I am going to wait until the coming week when real, non-admin users can have a go at it and make sure the problem is actually (and fully) solved.

                Raymond Lyons
                So much for thinking I had finally nailed it--didn't even have to wait for non-admin users in the coming week. Just had to leave for a granddaughter's volleyball game. When I came back I connected as the non-admin user I've been testing as and for which A5v10 had been working 3 or 4 hours earlier and now it does not work--back the same state it was before.

                What seemed to make it work was removing the grayed out Read Only flag on the All Users folder that contains the A5 system files (see screenshot below). Of course it is not 100% clear that had anything to do with the problem, especially since that grayed out flag always comes back after "clearing" it and is there anyway for the V9 settings. In any case, the problem was back back 4 hours later. Maybe (though I doubt it) this is because I was doing this from the Admin RDC, not sitting in front of the TS? That does matter for some things. BTW, at least one time A5V10 was installed from the "console", not remotely, and V10 did not not work then either. Tomorrow I will have someone change the read only flag from the console. If that does no good, I am back to the drawing board. As far as permissions are concerned, they are exactly the same as they are for V9 that does work.

                Raymond Lyons
                Attached Files

                Comment


                  #9
                  Re: V11 on a Terminal Server?

                  Some bed time reading

                  http://mcpmag.com/articles/2006/01/2...gravation.aspx

                  Quote from Article
                  Code:
                  The best way to ensure that the read-only attribute is removed from all subfolders and files in a folder is to navigate to the folder from the command prompt and then run the command [COLOR="#FF0000"]attrib �r /s /d[/COLOR].
                  Code:
                   If you want to query for the presence of any files or folders marked as read-only, you can navigate to the folder from the command prompt and run [COLOR="#FF0000"]dir /ar /s[/COLOR]
                  I used to recommned a tool called Filemon and Regmon but they are no longer available. Instead there is a new one called Process Monitor. Using Process Monitor you should be able to watch the user generated file operations to see when an error occurs. I imagine that your issue is with file permissions but you may also have registry permissions to contend with as well. Start with the File permissions then move onto the registry permissions.
                  http://technet.microsoft.com/en-us/s...rnals/bb896645



                  By the way you have never mentioned if an Admin user is able to use the software or not. Have you tested with AlphaSports yet?
                  Andrew

                  Comment


                    #10
                    Re: V11 on a Terminal Server?

                    Originally posted by aschone View Post
                    ....
                    By the way you have never mentioned if an Admin user is able to use the software or not....
                    Yes I have, and the answer is yes, I can connect as the admin user and v10 runs fine with any of a number of databases I open, as near as I can tell.

                    As for Alpha Sports, given that my apps run when run as an admin user, I don't think Alpha Sports would be relevant, plus as a non-admin user I can't even navigate to any database to open one, and that would include Alpha Sports.

                    As for the other reading and things you suggested they not only will have to wait until at least tomorrow morning, they may have to wait longer yet because I seem to be coming down with a virus of some sort. I'll let you know what happens when I am out of my sick bed.

                    Raymond Lyons

                    Comment


                      #11
                      Re: V11 on a Terminal Server?

                      Hope you feel better soon. If other apps can run as admin then it is a permission problem.
                      Andrew

                      Comment


                        #12
                        Re: V11 on a Terminal Server?

                        Hi Finian,

                        We are also experiencing problem in V11 environment running terminal server on Server 2008 R2. What version and flavor of .NET did you install and were did you install it? Was this installation done on the server or was it done on the local workstation that is running Microsoft's Remote Desktop Client? In the case of .NET on the server did you have to run the installation program for each user account on the Server or did you just run it once as Admin on the Server?

                        ALSO, we have discovered that using different user accounts on the "local" workstation impacts our problem. Some user accounts on the exact same workstation will not have any problems and other user accounts on the exact same workstation result in crashing while opening forms or printing. In all cases the user is logging into the Terminal Server using the exact same credentials. Have you seen this problem before?

                        Thank you for your help and insight,
                        CPGood

                        Comment


                          #13
                          Re: V11 on a Terminal Server?

                          T/S on 2008 r2 prints to the local default printer by default (nice feature)
                          I am running both 10.5 and 11 using T/S on 2008R2 without issue
                          I would recommend asking your IT guy and/or who ever set up T/S to look into it for you - may be a setting in T/S
                          Cole Custom Programming - Terrell, Texas
                          972 524 8714
                          [email protected]

                          ____________________
                          "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

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