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"Printer error: print hdcPrn is Null" while printing, any ideas?

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  • "Printer error: print hdcPrn is Null" while printing, any ideas?

    About 50% of the time I get this message when trying to print in Alpha Five (will print fine from other programs)

    "Printer error: print hdcPrn is Null" or sometimes no message and nothing prints.

    Stand alone laptop connected to a Dell laser printer with a USB cable, have tried two different printers and does the same with both.

    Happens just at random, can restart and it may print or it may not.

    Very annoying and embarrassing, but I'm sure it is something simple. Any ideas?

    Thanks
    Tony

  • #2
    Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

    Printing a report, or something else?

    -- tom

    Comment


    • #3
      Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

      Tony, Are you specifying the printer in the design of the layout?
      Regards
      Keith Hubert
      Alpha Guild Member
      London.
      KHDB Management Systems
      Skype = keith.hubert


      For your day-to-day Needs, you Need an Alpha Database!

      Comment


      • #4
        Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

        Also look to see if the OneNote printer is installed - that can give you fits if you are printing an Alpha report to a PDF file.

        If so, search the board for removing OneNote - I arbitraily remove it on all client machines.
        Cole Custom Programming - Terrell, Texas
        972 524 8714
        martin_w_cole@msn.com

        ____________________
        "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

        Comment


        • #5
          Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

          Tom
          I only print reports with this app and that is when I get the error messages or nothing prints.

          Keith
          I have all my reports set up to print to the default printer

          Martin
          I do have OneNote installed, I don't know when that happened.
          However, problem occurs when printing reports, have not tried printing pdf of reports.
          I will search for removing OneNote and see what happenings

          Thanks for the replies, I be back with the results of removal of OneNote

          Tony

          Comment


          • #6
            Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

            I'm sure you have checked to be sure the default printer is the one you expect it to be.
            Cole Custom Programming - Terrell, Texas
            972 524 8714
            martin_w_cole@msn.com

            ____________________
            "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

            Comment


            • #7
              Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

              Just noticed that I have two Alpha Five printer drivers installed on my laptop

              AlphaFivePrinter V4

              and

              AlphaFivePrinter V4p5

              Are these the correct drivers I should have installed?

              Win 7 Pro, 64-bit
              Win 7 XP mode
              Alpha Five V11 build 2549

              Thanks
              Tony

              Comment


              • #8
                Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

                I have the same on my Win 7 Pro 64-bit box.

                I don't run vers 11 in XP mode. Are you doing that?

                -- tom

                Comment


                • #9
                  Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

                  Yes, running in XP mode.
                  I had the printing problem with 10.5 as well
                  Tony

                  Comment


                  • #10
                    Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

                    I wonder if you ran under Win 7, instead of in XP Mode, would that still have the problem you describe?

                    Comment


                    • #11
                      Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

                      Tom
                      I'll have to learn how, but I'll look into that this afternoon and give that a try
                      Thanks
                      Tony

                      Comment


                      • #12
                        Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

                        If I were you, I'd remove oneNote first.

                        Comment


                        • #13
                          Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

                          Tom
                          I was wrong, I am running Win7 Pro on this machine.

                          What is the correct Alpha Five printer driver I should have installed?

                          AlphaFivePrinter V4

                          or

                          AlphaFivePrinter V4p5

                          or both?

                          Thanks
                          Tony

                          Comment


                          • #14
                            Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

                            I have both here and am running without problem on a machine that's similar to yours.

                            I do NOT have OneNote running or installed.

                            Comment


                            • #15
                              Re: "Printer error: print hdcPrn is Null" while printing, any ideas?

                              You probably want both - one is for 10.0 and earlier, and one is for 10.5 and later (as I recall)

                              they will NOT conflict iwth each other - HOWEVER - you NEVER print to them, they are for converting to PDF, etc.

                              Also, there is no reason to run either 10.5 or 11 in xpmode, that I am aware of - All my clients are running "not in xp mode" with no known issues.
                              Cole Custom Programming - Terrell, Texas
                              972 524 8714
                              martin_w_cole@msn.com

                              ____________________
                              "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

                              Comment

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